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Property Name: Casa Tortugas Boutique Hotel

Address 1: Cenzontle #4

Address 2 : Zona Hotelera km. 6.5

City : Cancun - Quintana Roo

Postal Code : 77500

Phone: Whatsapp: +52 1 (998) 186-7894 (text ONLY)


  • Baggage storage
  • Swimming pool
  • Netflix
  • Kitchen
  • Free Drinking water
  • Free Wifi
  • infinity pool
  • Beach across the street
  • Security Box
  • Landry facilities

Check-In / Check-Out Policies

This property has the following check-in and check-out times and policies.

Check-In: 15:00

Check-Out: 11:00

Property and Cancellation Policies :
Free Cancelation until 60 days before arrival date
50%  refundable 30 days before arrival date
0% refundable less than 30 days prior to arrival.

Terms and Conditions

Guest Rules and Policies  / Contrato de Hospedaje: 

1.   Check-in: 15:00 hrs             Check-out: 11:00 hrs             
2.   Free baggage storage until 20:00 hrs          
3.   Late check-out in the same room possible, if available,  at 50% daily rate
4.   Day Pass: $25 USD per person from 12:00 to 20:00 hrs  (includes towels and coffee)
5.   NON-smoking Suites. If not respected a $100 USD fine will be charged.
6.   All Suites and common areas are for registered guests ONLY.  
7.   Towels hanging on balconies, no pets and NO drugs of any kind are allowed
8.   Music in common areas not allowed in order to respect other guests peaceful time.
9.   Please rinse the beach sand from your feet before coming into the property
10.  Washing, Drying machines and tokens are available from 8:00 hrs to 20:00 hrs
11.  Swimming in the lagoon not recommended - crocodriles have been seen
12.  For security reasons please NO glass bottels in common areas
13.  Please make sure the entrance gate and wooden door are always closed 
14.  Early check-out drop box available please ask for refundable deposit in advance 
15. Safety deposit box in room you are responsable for your own value belongings
16.  Swimming pool until 22:00 hrs
17.   Quiet hours is expected after 22:00 hrs 

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