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Our mission is to further establish Chattanooga as an ultimate outdoor destination by providing a base camp and community hub for adventurous travelers. This has led us to our dream of opening an uncommon hostel in the heart of downtown, combining the affordability and camaraderie of a traditional hostel with the charm and cleanliness of a boutique hotel. New construction ensures the highest standards of craftsmanship and energy efficiency. As outdoor adventurers, we pursued construction and operation techniques built on reclaimed and renewable resources in order to minimize our impact on the environment.

While The Crash Pad welcomes all travelers, we’ve taken special care to maximize the experience of those who come to play in the mountains and rivers that surround our city. Detailed information will be readily available for the wealth of climbing, biking, running, kayaking and all other sports accessible by a short drive from the hostel. We look forward to helping you plan your adventure.

Property Name: The Crash Pad: An Uncommon Hostel

Street Address: 29 Johnson Street

Apt, suite, floor etc. : The Crash Pad: An Uncommon Hostel

City : Chattanooga - Tennessee

Postal Code : 37408

Contact Name: Elliot, Will, or PJ

Phone: (423) 648-8393


  • Gift shop
  • Accessible Parking
  • Fireplace, outdoor
  • First aid kits
  • Guest parking
  • Heating
  • Lockers
  • Non-smoking rooms
  • Outdoor furniture
  • Picnic area
  • Self-service laundry
  • Shared kitchen
  • Smoke-free property

Check-in/Check-out Policies

This property has the following check-in and check-out times and policies:

Check-In: 4:00 PM

Check-Out: 11:00 AM

Property and Cancelation Policies :
  • No-shows/cancellations within 24 hours of check-in will be charged for the full price of the room.
  • No-shows with multiple-night bookings forfeit the entirety of their reservation if we haven't heard from them by 11am the day following their scheduled arrival, in addition to being charged for the second night per our 24-hour cancellation policy.
  • For all reservations totaling over $1000, all cancellations must be given 72 hours notice or we will charge you the remainder of each night within the cancellation window.
  • The 25% deposit is non-refundable and non-transferrable.
Terms and Conditions

  • Check-in is between the hours of 4 PM-9 PM EST. 
  • If arriving after 9pm call us to arrange for self check-in. We do not allow any early check-ins (before 4pm) 
  • 25% deposit is non-refundable and non-transferrable
  • Parking: FREE Guest parking is available behind Crash Pad on 14th and Passenger Street 
  • Parking Directions: If you are using GPS on your smartphone, you can use the following link to find our parking lot: Parking Lot Directions
  • All the street parking around the hostel is metered. These meters do not run from 6pm - 8am, so parking is free during those times. 
  • No pets are allowed, with the exception of guide animals or reservations in the Hemingway Suite. We request that those with service animals stay in a private room. 
  • Upon check-in, guests must provide a credit card and photo id showing residence outside of Hamilton County/Chattanooga area
  • Maximum stay is 8 nights. Please inquire at the front desk if you’d like to stay longer.
  • Checkout is 11am
  • We do not accept third party payments. The guest renting the bed must be paying for their own stay.
  • Crash Pad staff members have the right to eject or refuse service to anyone who violates our policies or presents a danger to themselves, other guests, and/or the facility. 
  • Please, no extended socializing in the bunk area. 
  • We charge $20 for each lost key and $5 each for each broken Super Bunk cubby lock, plus any damages to the lock cylinder. 
  • No food or drink is allowed in the sleeping quarters, with the exception of bottled water. 
  • We do not allow outside linens. Extra linens are provided free of charge. 
  • After 9 pm, only checked-in guests are permitted inside the hostel.
  • Alcohol is allowed; drunkenness is not.
  • You must be 21+ to drink at The Crash Pad. The staff reserves the right to ID anyone at any time. 
  • We require all alcohol to be labeled with name and date. We will confiscate any unlabeled alcohol.
  • Tampering with or taking another guest’s property, including food and alcohol stored in the shared kitchen, is grounds for ejection.
  • Guests disturbing any other guests’ experience will be responsible for any complimentary night that we may have to extend to the disturbed guest(s).
  • We will charge $50 for any additional cleanup required by our staff resulting from guest’s behavior. We will also assess any damage done and charge accordingly. 
  • All Crash Pad property is a drug-free environment.
  • Smoking is prohibited inside The Crash Pad and within 25 feet of the building.
  • Please help keep our property litter-free.
  • Unsafe or inappropriate use of the fire pit, including but not limited to placing items in the fire pit, faces a base penalty of $250 plus the cost of any damages.
  • Firearms and fireworks are prohibited on Crash Pad property. 
  • Guests age 16 and 17 may stay unaccompanied but must bring a waiver signed by a parent or legal guardian. Also, Crash Pad staff must have spoken or emailed directly with the parent or guardian prior to the guest's arrival.
  • A parent or legal guardian must accompany and stay at the hostel with guests under 16.
  • You must be over 4 feet tall and weigh 80 pounds to stay in a top bunk.

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