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It is the responsibility of the guest to include all transfer fees and charges to ensure that the property receives the full booking amount. Please follow the instructions on your email confirmation to complete the transfer.

Bank Name: Mandiri
Account Name: PT RUMAH KUPU CAPUNG 
Account Number: 161 000 336 5611
Bank Code: 008   
SWIFT Code: BMRIIDJA (all letters, no numbers) 
Bank Address: Jl. Raya Bangsal Baru, Pemenang, KLU, Lombok Utara, 83352 Indonesia

    • Please mention your NAME and your INVOICE NUMBER in the comment section.
    • Transfer fees may apply and need to be paid by the remitter. 
    • Please be aware that the beneficiary name of the account is not Villa Nangka but the name of our company, PT Rumah Kupu Capung. 
    Property Information

    Welcome to Villa Nangka – a unique hidden gem at the heart of Gili Air. Our dream was to create a unique place on a tropical island.
    Since we opened the doors of our little paradise we’ve been awarded every year with a ‘Certificate of Excellence’ by Tripadvisor and received the Airbnb ‘Super Host’ badge 20 times in a row!
    Respect for Mother Earth is at the heart of our core values. We strive for a greener approach and recognize the importance of a sustainable future. We commit ourselves to reduce our direct impact on the environment.
    When staying in Villa Nangka you will discover how bamboo can be combined in all shapes and patterns to create a stunning collection of luxurious ceilings, stairs, and railings. The prow-like curve of the roof line, the visible strength of the beams, the graceful swoop of the railings, every detail is a reminder of Nature’s possibilities. And the amazing thing about building with bamboo is that it is a wonderful, natural, and renewable resource, capable of rapid growth that can avoid future deforestation of our precious tropical rainforests.
    Our little paradise is a place where you will immediately feel at home and where we will make sure your stay will be a memorable and unforgettable one! What are you still waiting for? Book your flight and visit us in paradise!


    Property Name: Villa Nangka - Boutique Hotel & SPA

    Street Address: Jl. Putih, Gili Air

    Apt, suite, floor etc. : Gili Indah, Kecamatan Pemenang

    City : Kabupaten Lombok Utara - Nusa Tenggara Barat

    Postal Code : 83352

    Contact Name: Nuri (Reservations)

    Phone: +62 812-4647-8056

    Email: stay@villanangkagiliair.com

    Amenities
    • Printer
    • Swimming pool
    • Air conditioning
    • Beach chairs / loungers
    • Bicycle rental
    • Bottled water
    • Breakfast, free
    • CCTV in common areas
    • Daily Housekeeping
    • Fire extinguishers
    • Garden
    • Guests can opt out of daily room cleaning
    • Honeymoon / bridal suite
    • Internet
    • Library
    • Massage
    • Non-smoking rooms
    • Open-air bath
    • Pool / Beach towels
    • Refillable water stations
    • Safety deposit box
    • Shared kitchen
    • Single-use plastics removed
    • Spa
    • Terrace
    • Towels changed upon request
    • Wine / Champagne

    Check-in/Check-out Policies

    This property has the following check-in and check-out times and policies:

    Check-In: 14:00

    Check-Out: 11:00

    Property and Cancelation Policies :
    Cancelation policy:
    If you cancel your stay with us 70 or more days prior to your arrival, 50% of the total price, minus transfer fees, is refunded.
    If you cancel your stay with us 69-31 days prior to your arrival, 40% of the total price, minus transfer fees, is refunded.
    If you cancel your stay with us 31-15 days prior to your arrival, 20% of the total price, minus transfer fees, is refunded.
    No refund if you cancel your stay with us 14 days or less prior to your arrival.
    Terms and Conditions

    Thank you for choosing to stay with us at Villa Nangka. We look forward to welcoming you to our family home. By making this booking you are entering an agreement with us. Please read our terms and conditions of booking below.

    Prices
    The price includes:

    Accommodation in your selected room
    Breakfast in our shared kitchen starting from 7 AM 
    Complementary coffee, tea, water and homemade Kombucha (if available) in our shared kitchen

    Reservation, Booking Confirmation, Deposit and Payment:

    Full payment is required upon reservation
    We will issue a booking confirmation once we received full payment
    Currently we only take bank transfers for payments
    Please read our cancelation policy above


    Non-availability of Accommodation
    We would only cancel your stay if your accommodation was unavailable for reasons beyond our control. We would however attempt to find you alternative accommodation; if we were unable to find suitable accommodation our liability would not extend beyond this point.

    Pets

    Sorry, we do not allow pets inside the house or on the property under any circumstances.

    Acceptance of Children

    We welcome children of any age in all rooms except our Loft (below the Loft is our spa and little running feet may disturb the guest trying to relax below).
    We can accommodate for young babies, and by prior arrangement and free of charge, a highchair and a travel cot can be provided. Baby cot is free, but subject to availability. Extra beds are not available, sorry. 
    Please note that children above the age of 2 are an additional 15 euro`s/night. Children above the age of 11 count as adults. Please make a comment on the children`s ages.

    Arrival

    Your accommodation will be available to you from 2 PM on the day of arrival, unless otherwise arranged. We may not be able to accommodate you if you arrive earlier than the agreed time as we will be busy preparing your rooms. However, you may drop off your bags, hang out in our shared kitchen, by the pool or in the garden and wait till your room is ready.
    It is much appreciated if you will notify us of your estimated time of arrival (a whatsapp/email on the day before or morning of arrival is fine).

    Late arrival procedure

    Please ensure you contact us to let us know if you will be arriving later than 5 PM, and inform us of  your new estimated time of arrival. We do not normally accept guests after 11 PM.

    Room Vacation /  Check out
    Please vacate your room by 11 AM, unless otherwise arranged. The room will be ready for re-occupation from 2 PM, unless otherwise arranged.

    Rooms

    Please don't eat in the bedrooms to avoid smells and staining if the food comes into contact with bedding or carpets etc. Please take care and avoid spillage etc.

    Smoking
    Please be so kind to not smoke inside the rooms. Smoking on the terrace-covered terrace and in the garden is acceptable. There are ashtrays available.

    Damages and Breakages
    Please take care when staying in our home. You are responsible and liable for any breakages or damages which you cause to the accommodation or its contents. We ask that you do report any incidents when they occur. We do not normally charge for minor breakages, but we may charge you for repair or making good if the damage or breakage is significant.

    Liability
    We do not accept any liability for any damage, loss or injury to any member of your party or any vehicles or possessions.

    Privacy Policy
    Any data collected during the course of this booking will be stored on our computer(s) aand on Cloudbeds.  With your permission we may, from time to time, contact you about promotions and offers.  We will not share your details with any third party.

    Environmental Policy

    Save Our Planet, every day millions of gallons of water are used to wash towels that have only been used once. 
    You make the difference:
    A towel hanging up means: « I will use again »
    A towel on the floor means « Please exchange »
    We change towels and linen every 3rd day, unless being asked to change them earlier.

    Thank you for helping us conserve the Earth’s vital resources.

    At Villa Nangka we are eco- friendly. Please reduce, reuse, and recycle.

    Compliments from the house
    Free tea, coffee and water in glass water bottles for the beach or your room are available in our shared kitchen.

    Please help us keep this a plastic free zone.

    We have bio-sceptic tanks; please throw toilet paper or any other products in the bin provided. A "bum gun" to clean yourself is provided.

    Welcome to our little paradise!

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