Introducing Adults Only Bed & Breakfast accommodation to Valle de Bravo, at Las Luciernagas we offer rooms which are designed to make our guests feel at home in a comfortable, relaxing and intimate atmosphere. Here you can enjoy the charm and warmth of a boutique hotel which is ideal for those who like to unwind in contact with nature.
Property Name: Las Luciérnagas
Street Address: Camino a Las Joyas s/n Casa Las Luciérnagas
Apt, suite, floor etc. : Mesa de Jaimes
City : Valle de Bravo - Mexico
Postal Code : 51229
Contact Name: Recepción Las Luciérnagas
Phone:
5523354298
Email:
juancarlos@lasluciernagas.com.mx
Check-in/Check-out Policies
This property has the following check-in and check-out times and policies:
Check-In:
15:00
Check-Out:
13:00
Property and Cancelation Policies :
PAYMENT POLICY:
Details of a valid credit card or a deposit for the amount of your booking guarantee your reservation (DEBIT CARDS ARE NOT ACCEPTED). If your card is American Express we can only take your reservation by telephone. In the event that we are not able to verify your credit card we will advise you of this and your reservation will be cancelled.
Once you have sent your reservation you will receive an email where you can find a possible alternative for payment.
CANCELLATION POLICY:
Details of a valid credit of debit card or a deposit guarantee your reservation and is non refundable in case of cancellation or change of your reservation.
In order to receive a refund or change (dates or room) this must be done at least 7 days in advance of the reservation date and a $500MXN fee will be charged. When a refund applies this will be made on the date the original reservation was due to take place.
If a cancellation is made less than 7 days in advance, your deposit is only refundable if the room you reserved is occupied on the dates of your reservation and the $500MXN fee will be charged.
In the event that you do not show on the date of your reservation, the full reservation cost will be charged without any right to a refund and the reservation will be cancelled automatically.
In the event that you cut short your stay having paid the deposit or guaranteed your booking with a valid credit card the original dates reserved will be charged in full with no right to a refund.
There are no exceptions to this cancellation policy.
Terms and Conditions
By making your reservation you agree to the terms and conditions and our payment and cancellation policies specified below.
We are an adults only establishment and only accept guests 18 years of age or older.
In order to make your reservation we require your credit card details (DEBIT CARDS ARE NOT ACCEPTED) which we will use to verify validity. In the event that your card details are erroneous or invalid, your reservation will be cancelled automatically.
You will receive an email in response to your reservation where you can find a possible alternative for payment. If upon check out you choose to pay with it rather than by credit or debit card, your credit or debit card will not be charged.
Your credit card will also be charged in the following circumstances:
1) If you let us know you wish to pay with it instead of the other possible alternatives of payment we offer.
2) If you fail to comply with the terms and conditions for change or cancellation of your reservation.
3) In the event that after your check out an unpaid charge remains or there is damage to property or items missing from the property.