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Get ready to experience the ultimate boutique hotel in the heart of Coron Town! Vela Terraces, established in 2017, is the perfect getaway for those who want to be surrounded by nature. With 5 buildings, an outdoor swimming pool, and an in-house restaurant (Manggis), you'll never want to leave. Our property is built along the foot of Mt. Tapyas, so be prepared for lots of stairs! But don't worry, our team is always ready to assist you with a room located on the lower end (upon availability). We take pride in our renowned Filipino hospitality and personalized service, and we can't wait to welcome you through our doors!


Property Name: Vela Terraces Coron

Street Address: Nueva St. Poblacion 6, Coron Palawan

City : Coron - Palawan

Postal Code : 5316

Contact Name: Vela Front Office

Phone: +63917 858 8352

Email: info@velaterraces.com

Amenities
  • Baggage storage
  • Laundry service
  • Photocopying services
  • Printer
  • Room service
  • Safe deposit boxes at front desk
  • Swimming pool
  • Welcome drink
  • Air conditioning
  • Airport shuttle
  • Bar
  • Board games / puzzles
  • Bottled water
  • Car for hire
  • Car rental
  • Cashless payment accepted
  • CCTV in common areas
  • Daily Housekeeping
  • Designated smoking area
  • Family rooms
  • Fire extinguishers
  • First aid kits
  • Food can be delivered for in-room dining
  • Happy hour
  • Internet
  • Massage
  • Pool / Beach towels
  • Refillable water stations
  • Restaurant
  • Security alarm
  • Shuttle service
  • Tour Assistance
  • Tours
  • Towels changed upon request

Check-in/Check-out Policies

This property has the following check-in and check-out times and policies:

Check-In: 2:00 PM

Check-Out: 12:00 PM

Property and Cancelation Policies :

Full Charge - Full Stay - If canceled within 0 days of arrival

Partial Charge - 50% of Full Stay - If canceled within 14 days of arrival

Terms and Conditions

A security deposit of Php 1,000 in cash should be settled upon arrival.

VELA TERRACES HOTEL POLICIES

BOOKING POLICIES
EXTRA BEDDING POLICY

  • The hotel will provide an extra bed with pillows and sheets for an additional charge.

FAMILY PLAN POLICY
  • Room rates include the accommodation of children (7 years old or younger) who sleep in the existing bedding of a guest room.

CHECK IN – CHECK OUT POLICIES
WAITLIST POLICY
  • Hotel does offer a waitlist.
EARLY ARRIVAL POLICY
  • Check-in before 2pm is offered based on availability. A fee will apply.
  • For assistance with making these arrangements, please contact the Front Office at +63917-858-8352 (WhatsApp or Viber), located at the Reception Desk.
  • For more information, our Reservation Department (info@velaterraces.com) will be happy to assist
ID REQUIREMENT
  • Valid photo identification is required at check-in. Acceptable forms include a driver’s license, passport, and/or a proof of age card.
LATE CHECKOUT POLICY
  • Checkout time is 12 noon. Guests wishing to extend their stay will be charged a fee. Fees vary according to checkout time. 
  • Arrangements are subject to availability and should be made with the Front Office team located at the Reception Desk.
  • For more information, our Reservation Department (info@velaterraces.com) will be happy to assist you.

GENERAL POLICIES
ALCOHOL POLICY
  • By Philippine Law, the legal age for alcoholic consumption is 18 years of age and above.

DRESS CODE
  • Bathing attire is not permitted in the Lobby area or at the restaurants
PETS POLICY
  • Pets are not allowed.
VISA/PASSPORT POLICY
  • Please contact the Philippine Embassy for visa requirements.

HEALTH & WELL-BEING POLICIES
SAFETY/SECURITY POLICY
  • The hotel is not responsible for loss, damage or theft of cash, jewelry or other valuables left unattended in guest rooms.
  • Safe deposit boxes are available for the safekeeping of these items at the hotel front desk.
  • The hotel's liability regarding items in the safe deposit box is limited to the equivalent of the rate of a one night stay.
UNREGISTERED PERSONS
  • Visitors are allowed to stay in your room for 1 hour only. They must present an ID upon entering the premises.
  • A maximum of 2 (two) people are permitted to be registered to a room and must provide valid identification: passport, ID card or driver's license
  • The hotel has the right to request guests and/or third parties, to vacate room or leave the hotel premises, whenever not respecting any article of the hotel’s internal rules, or
    behaving improperly at the criteria of the hotel management.
HOTEL LIMITED LIABILITY
  • The hotel will not be held responsible for the acts or omissions of third persons, hotel employees or representatives, occurring on the premises, except, when they arise out of the strict performance of hotel employee's or representative duties.
  • In any case, the hotel will not be held responsible under any circumstances for damages in excess to the equivalent of 10 (ten) times the daily room rate of the person to whom it is liable.
LOST and FOUND
  • Articles left behind by hotel guests and found after departure will be kept for collection by owner up to 90 (ninety) days. After that time, unclaimed items will be disposed by the hotel as seen fit.

PAYMENT POLICY
CHECK POLICY
  • The hotel does not offer check cashing services or accept Traveler's Checks.
CREDIT/DEBIT CARD POLICY
  • Guests can book rates and packages in local currency and credit card.
CURRENCY FLUCTUATIONS
  • Rates confirmed in USD are guaranteed in U.S. dollars when paid in U.S. cash payments made by credit cards at the hotel will be charged in the local currency equivalent based on the daily exchange rate used by the hotel.
  • Currency conversions by banks or credit card companies in processing payments are not within the control of the hotel and are subject to exchange rate fluctuations.

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