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It is the responsibility of the guest to include all transfer fees and charges to ensure that the property receives the full booking amount. Please follow the instructions on your email confirmation to complete the transfer.
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The Greenhouse Retreat Pty Ltd:

BSB: 112-879
ACCOUNT NUMBER:  453488205

Please use your Surname as a reference.
A valid credit card will still be required for all confirmed bookings and security deposit.
Property Information

The Greenhouse Retreats are a curated collection of private homes on the Central Coast.  We specialise in group bookings, corporate bookings, retreat facilitators and girls getaways. 
Each house is styled and appointed to our Greenhouse Brand and each come with their own unique location and wow factor.

BOOKING INSTRUCTIONS:  Enter in your dates, only available retreats will show, if your desired Retreat does not list, try a different date.


Locations:

  • The Cottage Pearl Beach PID-STRA-806- Beach Cottage - Occupancy Max 8 Guests- 4 bedrooms 2 in the cottage 2 external cabins - Pool - 1 min walk to the Beach
  • The ONE Pearl Beach PID-STRA-822- Beach House - Occupancy Max 9 Guests - 5 bedrooms - 3 Bathrooms - Cedar Hot Tub - Large enclosed outdoor entertaining area - 1 min walk to the Beach.  
  • Masters Cottage MacMasters Beach PID_STRA-33101 - Occupancy 8 - 3 bedrooms plus kids bunk room - 2 Bathroom - 2 min walk to the beach - Large Viewing Deck with water views
  • The Pavilions at Pearl Beach -PID-STRA-34065 Occupancy 8 Adults   - 5 Bedrooms - 3 bathrooms - indoor fire - kids bunk room with 2 bunks - 5 minute walk to the beach
  • Launa at Killcare Heights - PID-STRA-43891 - Occupancy 12 adults - 6 Bedrooms - 4 Bathrooms - Pool - Indoor Fireplace - close to beach and Bouddi National Park 
  • The Beach Retreat Pearl Beach - PID-STRA-20630 Occupancy 6 Adults - 5 Bedrooms - 3 Bathrooms - Office - 5 min walk to the beach 
  • The Silver Bark Loft Pearl Beach - PID-STRA- 25275 Occupancy 8 - 4 Bedrooms - 3 bathrooms - Office space x 3 - 1 minute walk to the beach - Heated Plunge Pool
  • Nala Cottage Patonga - PID-STRA 61952 - Occupancy 8 - 3 bedrooms - 2 bathrooms - Pool - Spa - 1 min walk to the beach
  • The White House Pearl Beach - PID-STRA 11491 - Occupancy 8 - 4 bedrooms - 2 bathrooms - 2 minute walk to the beach
  • Bimbimbie Lodge Killcare - PID-STRA 15953 - Occupancy 8 - 3 bedrooms - 5-7 beds - 3 bathrooms - Pool - Cedar Hot Tub - 2 minute walk to the village and water.
We are not permitted to hold events and have a very strict no party policy.  No additional guests are permitted on the property unless pre approved.  Please ensure you read our Terms and conditions prior to booking.

A security deposit is applied at check in via Credit Card Authorisation of $1000 - LAUNA SECURITY DEPOSIT $2500

Booking Policies:
  • 2 night Minimum Stay 5 night min in Peak season and 3 day min for long weekends
  • Flexible cancellation full refund 14 days prior to booking - 50% refund 7 days prior to booking - No refund for less than 7 days. 
  • Credit Cards accepted - 1.5% SURCHARGE
  • Bank Transfer accepted for payment, credit card and photo ID required for security authorization before check in.
  • $50 Booking fee for all bookings.
Seasons:
  • Peak - December 15th - January 31st
  • Shoulder Holiday - April July and September Holidays + June and October long weekend
  • Shoulder  - 1st Feb - 31st May and 1st September - 15th December
  • Off Peak - 1st June - 31st August
Occupancy: 
  • Pearl Beach Cottage Max 8 Adults
  • The One Pearl Beach Max 9 adults plus 3 children
  • Masters Cottage Max 6 Adults 2 children
  • Pavilions Max 8 Adults plus 4 children
  • Launa Max 12 Adults
  • The Beach Retreat Pearl Beach 8 Adults 
  • The Silver Bark Loft 8 Adults
  • Nala Cottage 8 
  • White House 8
  • Bimbimbie Lodge 8
Infants under 2 do not count as a guest

Payments and Charges:

We accept most credit cards 1.5% surcharge
Bank Deposit - no surcharge
Pets welcome - $100 pet fee charged  
$50 Admin charge on all bookings includes GST
Cleaning and Linen is included in the nightly rate.

Security deposit:

A credit card authorisation of $1000 for Security Deposit is taken at check in, this is via credit card pre authorisation $2500 for Launa
 

Security features:

  1. All our retreats are fitted with security cameras at the entrance only - there are no cameras inside or in common outdoor areas.
  2. All our retreats are fitted with a noise monitor - excess and prolonged noise will send a notification to our management team.  Disruptions to neighbours may result in eviction.
Disclaimer:  All our retreats are in residential and holiday home locations, although we endeavour to create the perfect space for your group some things are out of our control and unpredictable, these include local builds and renovation noise, neighbour noise, neighbours guests, native animals and pests and the weather.





Property Name: The Greenhouse Retreats - Central Coast NSW

Street Address: PO Box 165

City : Cammeray - New South Wales

Postal Code : 2062

Contact Name: Carla Luce

Phone: 0433394618

Email: bookings@thegreenhouseretreat.com

Amenities
  • Gift shop
  • Air conditioning
  • Beach
  • Beauty services
  • Board games / puzzles
  • Boating
  • CCTV outside property
  • Fire extinguishers
  • Fireplace
  • Fireplace, outdoor
  • First aid kits
  • Fishing
  • Hand sanitizer provided
  • Heating
  • Hiking
  • Internet
  • Linens, towels, laundry washed per local authority guidelines
  • Massage
  • Outdoor furniture
  • Pool / Beach towels
  • Property cleaned by professional cleaning companies
  • Self-service laundry
  • Single-use plastics removed
  • Smoke alarms
  • Wine / Champagne
  • Yoga
  • All Linen Included
  • Pets Welcome
  • Full Professional Clean
  • Nespresso Machine and Pods
  • iKOU Bathroom Supplies
  • Organic Loose Tea
  • Gourmet Pantry Supplies

Check-in/Check-out Policies

This property has the following check-in and check-out times and policies:

Check-In: 2:00 PM

Check-Out: 10:00 AM

Property and Cancelation Policies :
48 hour Cooling off period
$50 booking fee on all bookings
Bank or credit card fees deducted from refund where applicable
Full Refund for Cancellations more than 14 days prior - less  and credit card fees
50% Refund for Cancellations less than 14 days prior
No Refund of full payment for Cancellations less than 7 days
No Refund for No Shows
$1000 ($2500 for Launa) Security Bond via credit card authorisation only taken before check in
 

Terms and Conditions

Terms and Conditions Summary

All bookings require a valid credit and card and current Photo ID.  We will collect these once you have place your booking.
50% deposit at time of booking
Balance 30 days prior to check in

No additional Guests unless pre approved
No Smoking
No loud noise after 10pm
No Events or Parties
Pets allowed with pre approval $100 fee charged
Do not allow any guests, children or pets to access our neighbours properties
Do not move the furniture
Place all dirty dishes in the dishwasher and start it before leaving
$1000 credit card authorisation taken prior to check in ($2500 for Launa)

We have cameras install at the entrance of all our properties and noise monitors installed inside to detect excessive noise, smoke and crowds.

Disclaimer:   We will endeavour to create the perfect holiday for your group, however some things are out of our control - including but not limited to the weather, our neighbours, our neighbours guests, local builds and trades, native animals and pests.


Full Terms and Conditions

FOR GUESTS STAYING AT THE GREENHOUSE RETREATS THE FOLLOWING CONDITIONS APPLY.

  • By entering our property, you agree to these terms and conditions.
  • Occupancy No more than the total occupancy according to the Retreat
  • No additional Guests allowed without our prior permission.   Additional approved guests are charged at $40 per guest per night.
  • We reserve the right to refuse bookings if we feel the terms and conditions are not going to be followed.
  • You acknowledge that the following are out of our control - The weather - Our Neighbours - Our Neighbours Guests - Our Neighbours Contractors - Local Renovations - Local events - native animals and pests - high tides or severe weather systems - traffic.

House Rules

  • We are prohibited from hosting any kind of function or event.
  • No smoking inside the house, around the pool or on the decks.
  • No Parties
  • No noise or pool use after 10pm at night or before 7am in the morning.
  • No under 25 year old Groups.
  • Please respect our neighbours by staying off their property
  • Please clean the BBQ if used .
  • No Fire work
  • Do not move furniture around the house
  • No open fires to be lit an any time other than in the fire pit
  • No fire pit fires to be lit during fire bans - please check the NSWRFS website before lighting the fire pit.
  • Please put all dirty dishes in the dishwasher before checking out, leaving dishes will incur an extra cleaning cost.
  • Any complaints made to the police for noise or disturbance will result in 100% retention of the security deposit.
  • ANY ILLEGAL BEHAVIOUR OR EXTRA GUESTS FOUND ON THE PROPERTY WILL RESULT IN INSTANT EVICTION. ​
  • Please leave the house as you found it, additional cleaning required due to dishes being left, smoking or BBQ not being cleaned will result in extra cleaning fees being taken out of the security deposit.
  • Guests are invited to use all products and equipment including kayaks and gym at their own risk.
  • If using the sporting equipment including kayaks and Sups, please check all weather conditions and tides prior to going out.​
  • No children to use the gym or sporting equipment unsupervised.
  • Check in time is 2pm on the day of arrival and the room must be vacated by 10am on the day of departure. An additional fee may be charged if you do not check out by 10am.
  • Early arrivals and late check outs are at the discretion of management, and must be requested at the time of booking.
  • A fee of $40.00 is payable for any key that is lost or not returned by you.
  • In the event that you request, and we agree, that a pet is to be permitted in the property, then you must pay an upfront $100.00 fee in respect of extra cleaning, and you are to make sure that the pets are not allowed on the furniture at any time. 

Identification and documentation 

Upon making a booking, you are to provide the details of a valid credit card, postal address, email and phone number. Prior to check in, you are to provide a copy of your driver’s licence and such other identification as is requested by us.

Waste Management Policy
We endeavour to keep the amount of waste produced at our properties to an acceptable level and supply our quests with double the usual requirement of General Waste and Recycle Bins. We kindly ask guests to be thoughtful with their waste, use the recycling bin correctly by breaking down all boxes and recycle all waste in the appropriate ins.
Excess rubbish left on the property over and above what is in the bins will be charged at $300 and will be deducted from the security deposit. Any Additional cleaning considered out of the ordinary (and that goes over the usual 6 Hours eg dirty dishes, dirty bbq, stained linen will be charged at an hourly rate of $50 ph.

Cancellations

100% Refund of deposit for cancellations 14  days in advance. 50% refund  for cancellations less that 14 days. No refunds for cancellations less than 7  days in advance.No refunds for no shows.48 Hour cooling off period

Security Cameras and noise monitors

We operate security cameras for the purpose of enhancing security, identifying guests on arrival and ensuring that the correct numbers of guests arrive at the property. We have noise monitors in each house -  excessive and prolonged noise will be reported to management and may result in security being sent to the house.

Keys

In the event that you lose any key supplied to you, you agree to pay on demand a $40.00 replacement fee.

Animals

If we permit you to bring a pet onto the property, then you are to pay a $100.00 fee in respect of additional required cleaning, and you must ensure that the pets are not permitted onto any furniture.  If it is noted by our cleaning team a pet has stayed but not been paid for are will apply the pet fee to the credit card authorisation.

Lost Property

In the event that you leave any items behind, and we agree to post same to you or make other arrangements to have the goods returned to you, then you agree to pay on demand any anticipated or expended costs in respect of return of such goods.

Parking & Access

We offer free onsite parking at all our properties, please take care as some of our access roads and driveways and narrow and shared.

Proof of identity

Upon making a booking, all guests are to prove a credit card, postage address, valid email and phone number, together with a copy of a valid and current driver’s licence.

Guest Responsibility

If any guest books the property on behalf of any other people, or otherwise permits other people to enter the property, then the person booking the accommodation is responsible in all respects for the property and for ensuring that all guests and visitors are aware of and comply with these Terms and Conditions. By making a booking, you promise that you are at least 25 years of age. 

Liability & Security Deposit

By making a booking, paying a deposit or entering the property, you agree that: 
  • You are responsible for all damage, breakages or incidents to or in respect of the property, furniture, fittings or any loss suffered by the owner of the property.
  • All fixtures, fittings, furniture, appliances in the property are assumed to be in good working order and condition at the commencement of your occupation of the property. If any such item is not in good working order, you must immediately notify us, so that a record can be maintained in respect of the condition of the item. Without such notification, the damage will be presumed to have been caused by you. 
  • You warrant that the number of persons staying the property will not at any time exceed the number specified on any booking form or other information supplied to Us. 
  • You agree that the property will be returned to the owner in the same functioning, clean and tidy condition that it was in when the property was made available to You.
  • We require a valid credit card and a authorisation of $1000 ($2500 for Launa) prior to check in.  Over and above this amount if there is any damage done to the house we will be held liable for said damage and invoiced accordingly.  Non payment of any outstanding invoices will be handed to debt collectors.

Any guarantee, condition or warranty which would otherwise be implied in these Terms and Conditions or any other agreement between us and you is hereby excluded to the extent that any legislation or other law implies any guarantee, condition or warranty which cannot be excluded: 
  • Such liability shall exclude any indirect, special or consequential damages; and
  • Our liability for breach of such guarantee, condition or warranty shall be limited at our option to; 
  • If the breach relates to goods, the replacement of the goods or the supply of equivalent goods; or
  • If the breach relates to services, the supplying of the services again or the cost of having the services supplied again. 

You acknowledge that you have not entered into these Terms and Conditions or any other agreement with us in reliance upon any statement (written or verbal) made by us or any representative or employee of us, other than as expressly agreed in writing between the parties. “Claim” means any loss, claim, or direct, indirect, incidental, punitive, special, consequential or other damages or loss of any kind whatsoever, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs or any similar damages, whether based in contract, tort (including negligence) strict liability or otherwise arising from any source or cause whatsoever including the use of the Service or any associated goods or services, or any other claim related in any way to your use of the Service, and includes any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the usage of the Services or associated goods and services. You promise that you will comply with any Law that relates to the property, and will indemnify us in respect of any loss or claim that arises as a result of the breach of any Law. 
We are not to be held responsible or liable in respect of any building or construction work carried out on neighbouring, or any other source of noise or nuisance.
You acknowledge that the driveway is narrow. Before entering the driveway, you warrant that you have ascertained that you will be in a position to navigate the driveway, including reversing, and you indemnify us in respect of any loss, damage or Claim that arises from the use of the driveway. 

Sporting Equipment & Other Items

We may offer from time to time sporting and other equipment such as kayaks, stand-up paddle boards and life jackets. . By using, borrowing or agreeing to use or borrow such equipment, you do so in all respect at your own risk, and you shall not be entitled to make any Claim that relates to such equipment. We may engage third party contractors to provide services such as massage, yoga, private chef or other services. By engaging the services of such third party contractors, your entering into an agreement with such third party, and any Claim that relates to such services shall be directed to that third party. 

Force Majeure

You acknowledge that we reserve the right to move your booking in the event of any circumstances arising that are beyond our control. We shall not be liable to issue refunds for any items that are not within our control, such as fire, flood, storm damage, power outages or any other unforeseen circumstances.

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