We cater to both family and group of friends that hopes to visit the island especially if it’s their first time. We want to accommodate their desire for privacy and accessibility that is also budget friendly. Providing these guests with the basic services of what a hotel has to offer and activities such as surfing, motorbike rentals, island hopping, spa services, and a restaurant in the hotel.
Property Name: Siargao Lisuga Hotel
Street Address: poblacion 5
City : GENERAL LUNA - Surigao del Norte
Postal Code : 8419
Phone: +63917 169 7458
Email: lisugasiargao@gmail.com
Amenities
- Baggage storage
- Laundry service
- Welcome drink
- 24-hour security
- Air conditioning
- Airport shuttle
- Fire extinguishers
- First aid kits
- Garden
- Guest parking
- Internet
- Massage
- Non-smoking rooms
- Refillable water stations
- Restaurant
- Smoke alarms
- Surfing lessons
- Terrace
- Tour Assistance
- Tours
- Towels changed upon request
Check-in/Check-out Policies
This property has the following check-in and check-out times and policies:
Check-In: 2:00 PM
Check-Out: 12:00 PM
Property and Cancelation Policies :
○ All cancellation 15 days prior to arrival - 50% refund
○ 15 days below - non refundable
Guests who opt for cancellation, 15 days before or below prior to the arrival, are entitled for one-time Rescheduling/Rebooking arrangements, at the sole discretion of the Hotel but subject to availability. ‘No Shows’ & ‘Shortened Stays’ for confirmed bookings will not be refunded. Rooms not occupied by 22:00 hours will be seen as No-Show, unless prior arrangement has been made.
Terms and Conditions
Thank you for choosing to stay with us at Lisuga Hotel - Siargao. Listed below are the hotel policies and procedures, please read them carefully. By booking a reservation on our website, you are agreeing to abide by all our hotel policies and procedures and accepting all responsibility for the reservation.🏖️🏝️🍹🌞✈️
◘ Payment and Terms
A full payment for your booking should be received by the Lisuga Hotel in advance before proceeding to room.
◘ Check-In - Check-Out
Check-in Time 2:00 PM and Check-out Time 12:00 PM. Early check-in or late check-out is subject to bed/room availability on the relevant day, to be reconfirmed with the Front Office staff.
◘ Cancellation/No Show/Rebooking/Refund
Cancellation must be informed to Lisuga Hotel in advance.
○ All cancellation 15 days prior to arrival - 50% refund
○ 15 days below - non refundable
Guests who opt for cancellation, 15 days before or below prior to the arrival, are entitled for one-time Rescheduling/Rebooking arrangements, at the sole discretion of the Hotel but subject to availability. ‘No Shows’ & ‘Shortened Stays’ for confirmed bookings will not be refunded. Rooms not occupied by 22:00 hours will be seen as No-Show, unless prior arrangement has been made.
◘ Parking Liability
The hotel consents to let guests park their vehicles in the parking space when a guest uses the hotel parking lot, regardless of whether the guest has deposited the keys with the hotel, and the hotel shall not be held liable for management of the vehicle. However, the hotel shall be liable for compensation for any damage caused by willful misconduct or negligence in managing the parking lot.
◘ Use of Personal Information
It is mandatory for all guests to produce a valid identity document upon check-in; for foreign guests a valid passport and for domestic guests, a valid identity card shall be accepted as proof of identity.
◘ Luggage Storage
Subject to availability of the storage space, the guest can store luggage in the luggage room, at the guest's sole risk as to loss or damage from any cause, Luggage may not be stored for a period of over 3 days.
◘ Housekeeping Service Policy
Housekeeping services such as Make-Up Room / Room Cleaning, Change of Linen / Bath Towel are upon request at the Front Office. Guests may hang the signage at the door. Guests are responsible for securing their personal and valuable belongings before requesting the said service. In Lisuga, all Housekeeping Staff are 100% trustworthy. Housekeepers will not be held accountable for any property and belongings loss of the guests upon housekeeping time.
◘ Guest's Belongings
Guests are particularly requested to lock the door of their rooms when going outside. The Management will not in any way whatsoever be responsible for any loss / or damage to the Guest's belongings or any other property from either the hotel room or the locker or any other part of the hotel for any cause whatsoever including theft of pilferage.
◘ Damage to Property
The guest will be held responsible for any loss or damage to the hotel property caused by themselves, their guests or any person for whom they are responsible.
◘ Force Majeure (Superior Forces)
Lisuga Hotel shall not be held liable for cancellation of bookings and shortened stays because of force majeure/or conditions beyond control, which include floods, earthquakes, explosions, fire, civil disobedience, war, epidemic, pandemic or delays of third parties. Also, the Hotel will not be held liable for failure to carry out arrangements and other obligations due to the same circumstances. Resort must be granted a reasonable extension of time to perform obligations or arrangements.
◘ Management's Rights
It is agreed that the guest will conduct himself/ herself in a respectable manner and will not cause any nuisance or annoyance within the hotel premise. The Management has the right to request any guest to vacate his/her room or other areas of the hotel forthwith, Without previous notice and without assigning any reason whatsoever, and the guest shall be bound to vacate when requested to do so. In case of the default, the Management has the right to remove the Guest luggage and belongings from the room occupied by him/her.
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For any question or concern, you may call us here 0917 169 7458. Thank you and we are looking forward to your stay with us in the Lisuga Hotel! 🌊🌴🥥🍸🍹☀🌅🐟🐠🦈🐬⛵
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