COVID Safety
Effective March 15, 2023, we have suspended our policy requiring that all overnight guests be fully vaccinated and provide proof of such upon check-in. 

Policies Check-In Time
Check-in is any time between 3 pm and 6 pm. Late arrivals are available by arrangement only. Please contact us directly at Wellspring Manor & Spa for such arrangements.

Check-out Time
Check-out is at 12 noon.  

Deposits, Cancellation and No-Show Policies 

When making a reservation, a deposit equal to your first night’s stay will be applied to your credit card.

• Cancellations made more than three (3) days prior to arrival will be refunded in full less $50 cancellation fee.
• Cancellations made within three (3) days of arrival are subject to a cancellation fee equal to the first night’s rate.
• Deposits for special events, including weddings, retreats and family reunions, require a deposit of 50% of the total event rental fee to secure your date. Cancellation requests will be honored provided that they are made no less than 60 days prior to the date of the event. A $350 cancellation fee will apply.

Additional Guests
Room rates are based on double occupancy and allow for a maximum of two (2) guests, with the exception of the Chavez Suite which accommodates up to four (4).Additional overnight adult guests are not permitted. Children under the age of 10 are permitted to stay in guest rooms at no additional charge, providing an adult is occupying the suite with them.   

Breakfast
Breakfast is served daily at 10:00 am. Wellspring Manor & Spa offers guests vegetarian, vegan, organic and gluten-free options. To allow us to prepare for your stay, dietary accommodation requests must be submitted during the reservation process. On-site requests will be accommodated wherever possible but cannot be guaranteed. Please note that we are a pork-free destination and do not serve pork-based products.

Spa
The Spa Sanctuary, Wellspring’s first-rate spa facility is available for guest use only. Outdoor and/or pool-side spa treatments are available (weather permitting) during the months of May through September only. Gratuities are not included in treatment rates and are recommended at 15-20%. Spa reservations must be made a minimum of 72 hours in advance; cancellations must also be made 48 hours in advance to avoid being charged the full amount of the service.

Parking
Wellspring offers one complimentary parking space per guest room from 3 pm on the day of check-in until 12 noon on the day of check out. Additional parking is available on a very limited basis. Guests traveling in groups are encouraged to carpool during their stays. 

Guest Passes
If you wish to have outside guests visit with you during your stay at Wellspring, day passes are available at the rate of $99 per person. (Limited to a maximum of two people per overnight guest.) Day passes grant outside guests with access to Wellspring Manor & Spa’s amenities including complimentary parking, afternoon snack and beverage service, use of the pool. Guests passes do not include breakfast service and may only be used during the hours of 3 pm to 7 pm. Day passes must be purchased a minimum of 24 hours in advance of arrival and do not include refunds for no-shows.  

Maximum Stays
Guest stays are available for a maximum of 14 consecutive days. Returning guests are often eligible for our Loyal Guest Program. See any of the Wellspring Manor & Spa staff for additional details or contact us at info@wellspringmanor.com.

Pets
Wellspring is a pet-free property. Pets are not permitted on the grounds at anytime.  

Gift Certificates
Gift certificates are available for purchase at Wellspring’s Spa Sanctuary in denominations of $50 - $500. 

Smoking, Candle Lighting & Incense Policy
Wellspring Manor & Spa is centered on principles of health and wellness. Accordingly smoking in guest rooms, common areas and on the grounds of the property are strictly prohibited. Guests are also prohibited from lighting candles or incense of any kind indoors. A $750 cleaning surcharge will be imposed to any room where evidence of guests’ smoking, candle lighting or incense is found. 

Prices & Services Subject to Change
We are constantly expanding the services that we offer to our guests. Although we make every effort to keep our website updated, please note that prices and services are subject to change at any time. We reserve the right to refuse service at any time, to anyone, for any reason.

Privacy Policy 
At Wellspring Manor & Spa, we are dedicated to protecting your privacy and safeguarding your personally identifiable information. The collection of your personal information enables us to provide you with a streamlined experience while staying at Wellspring Manor & Spa. We only collect information about you that we consider necessary for achieving this purpose. Personally identifiable information is only obtained when making a reservation. Wellspring Manor &Spa does not give or sell to any information related to you or your stay to any third parties. All data collection is limited to the information collected from you on our website.  

Security
At Wellspring Manor & Spa, we take security seriously. When users make a reservation we use every precaution to safe guard your personal information both on and offline. Your payment and personal information is always safe. Our Secure Sockets Layer (SSL) software is the industry standard and encrypts all of your personal information, including credit card number, name, and address. Our property is also monitored by a private security company and security cameras are in place throughout the property to ensure your safety.

Policy Modifications
Wellspring Manor & Spa may amend this Privacy Statement from time to time in order to meet changes in the regulatory environment, business needs, or to satisfy the needs of our guests, properties, strategic marketing partners, and service providers.