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Hotel with meeting space, restaurant and hot spring!
Only 1 minute walk from Gora Station.


Property Name: Emblem Flow Hakone

Address 1: 1320-179, Gora, Hakone-machi

City : Ashigarashimo-gun

Postal Code : 250-0408

Contact Name: Emblem Flow Front Desk

Phone : e-mail to contact us!

Email : hakone@emblem-hotel.com

Amenities
  • Baggage storage
  • Concierge desk
  • Elevators
  • Laundry service
  • Lounge
  • Meeting rooms
  • Printer
  • Hot Spring

Check-In / Check-Out Policies

This property has the following check-in and check-out times and policies.

Check-In: 15:00

Check-Out: 10:00

Property and Cancellation Policies :

Full Charge - Full Stay - If cancelled within 1 days of arrival

Partial Charge - 50% of Full Stay - If cancelled within 2 days of arrival

No Charge - If cancelled within 3 days of arrival

Terms and Conditions

1). Hot Spring Tax
Hot Spring Tax is not included in room charge. According to the local law in Hakone city, hotel collects 150 yen per person per night upon check-in.

2). Hours
Check in – 15.00-22.00
Check out- -10.00
Guests who arrive prior to check-in time may use our facilities or leave their bags with us whilst exploring the city.
Likewise, guest with late flight or bus may leave baggage with us at no additional cost.

 3).Security
For the safety and security of all guests, visitors are only permitted at the reception and restaurant area.

 4).Smoking
Smoking is not allowed except for smoking area on the first floor.

 5).Eating and Drinking Regulations
Eating in dormitory rooms are not allowed.

 6).Silent time
Silent time after 23.00.

 7). Cleaning
Cleaning time is 10.00-15.00 everyday.
For guests staying in private rooms, please use “Clean Room” notice on the room’s door.
For guests staying in dormitory rooms, free bed making and exchanging bath towel is available if staying for more than 3 nights. In other cases, it costs 500 yen for bed making, 200 yen for exchanging bath towel.

 8). Children Policy
Complimentary for only 1 child under 3 years in private rooms.
Children aged 4-11 years old - must stay in a private room and must be booked into a separate bed.
Children aged 12-17 years old - can stay in a dormitory with an adult accompanying and must be booked into a separate bed.
To check-in at the hotel, guests must be minimum age of 18 years old. (But a signed agreement by parents/guardian is required upon check-in.)

 9). Amendment
Change of rooms any time before or upon check-in: subject to availability and latest rate. Reduction in number of people or nights of staying will be subject to cancellation policy. In case payment is already done by credit card, it will be refunded by cash. However, 5% credit card commission cannot be refunded.

 10). Laundry service
Hotel is not responsible for discoloring of clothing, the loss of clothing and the time taken for washing and drying. Detergent can be purchased at the reception.

 11). Indemnity
Hotel’s officers, directors, staffs or agents will under no circumstances be liable for any claim of injury loss, damage, or any indirect or consequential loss or damage suffered by any person or person’s property whatsoever. The guests hereby indemnifies Emblem Flow against any claims that might be brought against them.

12).Personal items and valuable
Hotel encourages guests to take good care of your personal belongings and valuables. The management will not be responsible for any loss of items during guests' stay with us.