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Property Information

WELCOME TO BRINKWATERS - STAY & PLAY WITH US 
Brinkwaters - a quaint boutique hotel experience nestled in the heart of Damascus, VA - your true small mountain town escape.  This independently owned and operated getaway features 13 suites, each with its own unique character and charm designed with your comfort in mind.  We offer contactless check in/out and are available via text during your stay to answer any questions.  Please provide a valid cell phone number when booking to enable you to receive important information about your stay.


Property Name: Brinkwaters

Street Address: 201 W Laurel Ave

City : Damascus - Virginia

Postal Code : 24236

Phone: 276-525-5652

Email: stay@brinkwaters.com

Amenities
  • Air conditioning
  • Bicycle rental
  • Board games / puzzles
  • Books, DVDs, music for kids
  • Bottled water
  • Cashless payment accepted
  • Common areas disinfected daily
  • Contactless check-in / check-out
  • Cycling
  • Family rooms
  • Fire extinguishers
  • First aid kits
  • Fishing
  • Guest accommodations disinfected between stays
  • Guest parking
  • Heating
  • Hiking
  • Internet
  • Linens, towels, laundry washed per local authority guidelines
  • Local safety protocols followed
  • Non-smoking rooms
  • Property has wheelchair access
  • Shared lounge / TV area
  • Smoke alarms
  • Toilet with grab rails

Check-in/Check-out Policies

This property has the following check-in and check-out times and policies:

Check-In: 4:00 PM

Check-Out: 11:00 AM

Property and Cancelation Policies :
We understand plans change!  You may cancel up to 14 days in advance of your stay for a full refund.
Miss that window?  No problem, we'll give you a future travel credit for the amount paid if cancelled more than 72 hours from check in.

No refunds or credits will be issued within 72 hours of check in.
Terms and Conditions

Price includes all taxes and fees.  Full payment due upon booking.  Brinkwaters is a Short Stay property.  We offer contactless check in/check out and are available via text with questions but the property is not a staffed full service hotel. 

House Rules ·       
Must be at least 25 years old to book
·       
No smoking
·       
No pets allowed
·       
No events, parties, or large gatherings.  Think the Golden Rule!
·       
Quiet hours between 10pm and 8am
·       
Brinkwaters is not responsible for personal items left in common areas or shared spaces. Please lock your bikes on the Bike Racks and keep your personal food and beverages in your room refrigerator
·       
Please report any damages that occur during your stay
 
Please obey all local laws and regulations during your stay.  

Loft Areas 
These spaces are designed for children ages 7-14 and are over 10' off the ground
Bring a sleeping mat and sleeping bag for an indoor campout! 
Brinkwaters assumes no responsibility for injury that may occur from use, carelessness, horseplay or monkeying around.  Pipes, beams, wires and other building materials are present in the loft area and should absolutely not be touched at all. 
Any damages incurred to these things during your stay will be billed to the responsible party.  

Security Cameras
We have 4 community security cameras total. There are 2 cameras at the front and back entrance of the building facing out, and 2 cameras in the front and back lobby recording the community lobby activity and hallway. The cameras will be activated 24/7 but do not infringe on your privacy 

Parking
1 vehicle can be parked in our offsite parking lots just a short distance from Brinkwaters. You’ll receive a map with where to unload and then park.  Damascus is a super walkable town and we encourage you to get out and explore.

Check In Instructions
Check in after 4:00 PM main entry doors as well as your room door will be accessible with your personal code after the 4:00 check in time.
Please inform the Guest Contact of any problems or concerns upon arrival so we can work to address these immediately.  If you don't tell us we can't fix it. 

Check-out Instructions
Check out before 11:00 AM. Note that your door code will be inactive at 11:01 am the day of your check out
Prior to your departure, please tidy up by doing the following: ·       
Remove all perishable items from fridge, freezer and cabinets – thanks but we’ll pass on your leftovers ·       
Take trash to the trashcans located outside the back door ·       
Wash and put away all used dishes – please wash them well ·       
Turn off all lights ·       
Turn your HVAC unit to 74 in the summer on cool, and 65 in the winter on heat ·       
Close and lock all windows and doors ·       
Please leave your bath towels hanging in your bathroom on the rods, hooks or side of the bathtub
Additional fees will be imposed if your room is left in an unsatisfactory condition, so please, follow the Boy Scout motto and leave it better than you found it!  

Please obey all local laws and regulations during your stay.  

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