Deposit and Cancellation Policy
All stays must be pre-paid in full at the time of reservation. We accept Visa, Master, and Discover cards - no American Express.

All cancellations are charged a fee of 10% of the reservation amount and must be made at least 15 days prior to arrival.

In the fourteen days immediately prior to arrival the full reservation cost is NON-REFUNDABLE and no changes are permitted to the reservation. 

No credits or refunds will be given for early departures or no shows.

The Montauk, New London, Newport, and Point Judith high speed ferries tend to cancel more frequently. Please be aware that as long as the Traditional Point Judith Ferry runs and the New England Airlines fly, you are still responsible to honor your reservation. Please be aware that the ferry schedule is much more limited after Labor Day. If you have made a hotel reservation after these boats are no longer running, you are still expected to find your way to the island.

If you need to make a change to your reservations, please let us know. There is no "fee" for changing, but if your change results in a credit to your credit card, there will be a 10% cancellation fee assessed on the credit amount. Any changes made must meet minimum night requirements (Most weekends or holidays require at least a 3 night minimum stay as well as any stay in July or August on week days is a 2 night minimum).

Because of credit card regulations, all cancellations for reservations within two weeks of arrival must be received in writing. You may reply to this email. Please be sure to note your confirmation number and your name. If you have booked through an on-line reservation service (i.e. Expedia, Hotels.com, Booking.com, etc.), you will need to cancel directly through that service. They will then notify us in writing of your cancellation.

For group reservations (eight rooms or more), advance notice of six weeks is required for multiple cancellations or changes to the reservations.

Air Conditioning
There is no air-conditioning in the Narragansett.

Arrival and Departure Information
All guests should check in at The Narragansett in New Harbor. Guest rooms are usually ready for occupancy by 3:00 p.m. Please come to The Narragansett when you arrive to the Island. If your room is ready early, you may check-in early and if not you may leave your luggage in our luggage room.

Breakfast
For 2024 we will be offering our Champagne Buffet Breakfast from Mother's Day weekend through Indigenous People's Day at The 1661 Inn located on Spring Street. Guests of the Narragansett will receive a reduced rate of $15.00 per person. There is no charge for children five and under and breakfast for children ages six to twelve is $8.00 per child. Complimentary coffee and muffins will be available throughout the year.

Check In
All guests should check in at the Narragansett in New Harbor. Guest rooms are usually ready for occupancy by 3 pm. Please come to The Narragansett when you arrive to the Island. If your room is ready early, you may check-in early and if not you may leave your luggage in our luggage room. Only the person whose name is on the reservation will be allowed to check in. You must be 18 to check-in to your room.

Check Out
Checkout is at 11:00am. Please return your keys to the Front Desk upon checkout. Unfortunately, we are not able to accommodate late check-out requests. Luggage storage is available upon departure. Additionally, we have a shower available for all of our guests who would like to enjoy the full day on Block Island and clean up before leaving the Island after 11:00am.

Children
We welcome children of all ages at The Narragansett Inn. Rates are based on double occupancy (except for room 17 - 5 guests, room 52 - 4 guests, and room 5 and 6 are both one person occupancy). There is no charge for children under the age of 5. The extra charge for additional guests ages six and older is $25.00 per night.

We do not have any cots available, although you are welcome to bring a sleeping bag. We are happy to provide blankets and towels for you. Not all rooms are large enough to accommodate additional guests. Please be sure to confirm your accommodations if you are traveling with more than two guests. Rooms with shared baths can't accommodate additional guests, even babies.

Damage or Theft of Hotel Property
You are liable for any damage howsoever caused (whether by deliberate, negligent, or reckless act) to the room(s), hotel’s premises or property caused by you or any person in your party, whether or not staying at the hotel during your stay.

Lost and Found
The Narragansett assumes no liability for lost, misplaced, stolen, or damaged valuables or belongings. If you discover that you have left behind something of value to you, please call us immediately 401-466-2421 or email office@biresorts.com and we will try to assist you in locating your lost item.

The Narragansett is not responsible for any item left behind by a guest, this includes luggage. However, any item, with the exception of perishable items, left behind by our guests and found after departure by Housekeeping will be collected, logged in, and kept in a secure location for collection by the owner for up to fourteen (14) days. Reasonable effort will be made to notify the guest that an item has been found. Perishable items, underwear, and miscellaneous toiletries are discarded.

Noise Complaints/Parties
The Narragansett enforces quiet hours from 10pm - 8am to ensure our guests peace and comfort. No parties, loud disturbances and/or noise-nuisances are allowed or tolerated on any property. In the event of a disturbance, you may be asked to leave the hotel without refund and may be assessed a Guest Compensation Disturbance Fee.

Parking and Bikes
There is free outdoor parking available for all of our guests at The Narragansett. There are outdoor bike racks available at the Narrgansett. Unfortunately, we do not have any indoor bike storage available. Fire Marshall regulations prohibit bringing bicycles into your rooms or in the hallways and this is strictly enforced. We do suggest that you bring a lock with you.

Pets
Sorry, pets and support animals are not allowed in any of our hotel rooms or apartments. Service animals are permitted as required by law. The Narragansett will apply a $500 cleaning fee to any guest room that violates this policy.

Quiet Season Visits
If you are visiting the Island between Columbus Day and mid-May, please note that you will find dining options to be limited. During these dates (particularly December through March), there are sometimes days when there are no full service restaurants open and the restaurants that are open do not always have predictable schedules. The grocery store is open year-round with a consistent schedule. The only ferry that runs year round is from Pt. Judith, RI (www.blockislandferry.com).

Room Keys
You are responsible to return your keys to the staff at the Front Desk upon check out. If you fail to return your keys, a charge of $20/key will be placed on your credit card on file.

Smoking
There is no smoking (including e-cigarettes) allowed on property. Candles, incense, essential oils (diffusing, vaporizing, etc.) are prohibited. Guests or members of the public who breach the policy will be asked to stop smoking and if they fail to comply will be asked to leave the premises. A $500 fee will be charged to the credit card on file for any violation of this policy.

WiFi
There is no Wifi or TVs at the Narragansett.