Welcome to MEMPHIS VITALITY HOTEL, where modern elegance meets technology in the vibrant city of Memphis. Situated in a prime location, our hotel offers a perfect blend of comfort, convenience, and Southern charm for both business and leisure travelers.
As you step into our welcoming lobby, you'll immediately feel the warm hospitality that Memphis is known for. Our stylishly appointed rooms provide a serene retreat, featuring modern amenities, plush bedding, and spacious work areas, ensuring a comfortable stay for every guest.
As a pioneer in hospitality, we offer a check-in process that is effortless and efficient. Gone are the days of waiting in line at the front desk. With our digital self-check-in system, you can complete the entire check-in process on your own terms, obtain your digital key, and arrive right at your room. Our well-appointed accommodations are designed with your comfort in mind, featuring modern amenities and plush bedding to ensure a restful night's sleep.
To enhance your stay, our virtual concierge is available 24/7 to cater to your needs and assist you with any requests. Through our service, you can connect with our knowledgeable and friendly team. Whether you need recommendations for local attractions, assistance with room service, or have any questions during your stay, our virtual concierge is just a message away.
Property Name: Memphis Vitality Hotel
Street Address: 2625 Thousand Oaks Blvd
City : Memphis - Tennessee
Postal Code : 38118
Contact Name: Front Desk
Phone: (901) 425-0434
Amenities
- Baggage storage
- Concierge
- Elevator
- Fitness center
- Swimming pool
- 24-hour check-in
- 24-hour front desk
- Air conditioning
- Breakfast, free
- Contactless check-in / check-out
- Express check-in / check-out
- Guest parking
- Heating
- Hot Tub
- Internet
- Invoices
- Non-smoking rooms
- Private check-in / check-out
- Restaurant
Check-in/Check-out Policies
This property has the following check-in and check-out times and policies:
Check-In: 4:00 PM
Check-Out: 11:00 AM
Late Check-out Hour: 1:00 PM
Late Check-out Fees: $20.00
Late check-out (after 11:00 AM and before 1:00 PM) may result in a fee.
Property and Cancelation Policies :
PAYMENT AND CANCELLATION POLICIES
STANDARD REFUNDABLE RATE
Upon booking your card is charged the first night of your reservation. You have up to 24 hours prior to check-in to cancel or change your reservation for a full refund. After that time, your card will be charged any remaining amount on your reservation and is non-refundable. All changes are subject to availability.
NON-REFUNDABLE RATE
Upon booking your reservation will be charged in full and is NON-REFUNDABLE. Guests may change the dates of their stay up to 24 hours prior to check-in. All changes are subject to availability.
TAXES & FEES
Please note that all reservations are subject to the taxes and fees below.
Tax: Tennessee Occupancy Tax (7.25%), State Tax (7%), City Tax (4%), and Memphis Tourism Fee ($2.00 per night)
Terms and Conditions
MEMPHIS VITALITY HOTEL POLICIES
I agree to receive a check-in link, digital room key, information about my reservation, and promotional offers via text from Memphis Vitality Hotel. I may text HELP for assistance. I may text STOP to opt-out of receiving texts.
CHECK-IN & CHECK-OUT TIMES
Check-In: 4:00 PM
Check-Out: 11:00 AM
Early Check-In: 1:00 PM
Late Check-Out: 1:00 PM
You may purchase early check-in or late check-out for a $20 fee on your check-in link or through our Virtual Concierge.
SMART TECHNOLOGY POLICY
At MEMPHIS VITALITY HOTEL, we embrace the convenience and efficiency of smart technology to enhance our guests' experience. As part of our commitment to innovation, we would like to inform you that our hotel rooms are not equipped with landline telephones. Instead, we require guests to utilize their own smart devices for various communication needs.Check-In and Digital Room Keys: To streamline the check-in process, guests are required to use their personal smart devices to complete the check-in procedure. Our user-friendly website allows you to easily provide your information and receive a digital room key directly to your device. This digital key will grant you access to your assigned room throughout your stay.Contacting Front Desk and Emergency Services: In case you need to contact our front desk or request assistance during your stay, we kindly ask that you use your own smart device. QR Codes posted in the rooms will connect you directly to our staff, who are available to assist you promptly. Additionally, emergency services can be reached by dialing 911 or the appropriate local emergency number from your personal device.By implementing this smart technology policy, we aim to provide our guests with a more efficient, personalized, and connected experience. Please do not hesitate to contact our team if you have any questions or require further assistance.
SELF CHECK-IN
Once your reservation is confirmed, you will receive a check-in link from us 48 hours ahead of your arrival date via email and text. The check-in requires a photo of your government-issued identification, a photo of yourself, and a $100 security deposit and incidentals hold, which is released when you check out. You may purchase early check-in and/or late check-out on the link. Once completed, you will receive your room assignment and QR code digital room key prior to check-in time on the day of your arrival.
For same day reservations made after 4 PM your online check in must be completed and approved upon booking in order to guarantee your reservation.
SELF CHECK-OUT
For check-out, you may scan the QR Code in your room to notify us of your departure or simply leave the room by your check-out time.
AGE POLICY
Guests must be at least 18 years of age to reserve a room and check-in.
ROOM OCCUPANCY
Deluxe King and King Accessible Rooms accommodate up to 3 guests.
Deluxe Double Queen Rooms accommodate up to 4 guests.
Deluxe King Suite Rooms accommodate up to 4 guests.
SECURITY DEPOSIT
You will receive a check-in link via text and email 48 hours prior to arrival, that will request a credit card for our $100 security deposit hold which is released at checkout. Depending on your bank, it will take 1-3 business days for the funds to be returned to your account. The following factors will be taken from your security deposit at management’s discretion: ·
Noise complaints·
Interior damage·
Damage to or extensive staining of linens·
Smoking in non-smoking areas·
Breaking maximum occupancy·
Disrespecting other guests·
Missing items·
Unauthorized filming·
Any violation of house rules
HOUSEKEEPING
Housekeeping service is available by request daily through our Virtual Concierge.On each third day of your stay, you will automatically receive a full refresh service.Garbage will be collected at the time of refresh service or after the check-out. To have your garbage collected simply leave the can outside the door and we will remove the trash.If you require service, fresh towels, linens, or amenities at any time during your stay, please contact our Virtual Concierge and we will be happy to assist.
POOL RULES·
Pool hours are from 6:00 AM – 10:00 PM·
No glassware by the pool
PARKING
Complimentary uncovered on-site parking in designated Hotel Guest area is available to registered guests. We will request your car make and plate number upon check-in. Please note, any unauthorized vehicle will be towed.
PET POLICIES / SERVICE ANIMALS
We accept ADA service animals only.
PACKAGES
All packages must be addressed to the reservation holder and be delivered within your reservation dates. Please note that the hotel will not be responsible for packages handled at the hotel.
PHOTOGRAPHY
Any professional photography being filmed at the property (regardless of personal editorial, or commercial) requires prior approval from hotel management. Photography without consent is a violation of hotel policies. Please contact the hotel for details.
SMOKING
Smoking is not permitted in rooms or common areas, or on balconies. Smoking is permitted in designated outdoor areas only.
GUEST RESPONSIBILITY
While accidents happen, guests will be financially responsible for damage due to gross negligence.
RATE CHECK 