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Welcome to MEMPHIS VITALITY HOTEL, where modern elegance meets technology in the vibrant city of Memphis. Situated in a prime location, our hotel offers a perfect blend of comfort, convenience, and Southern charm for both business and leisure travelers. 

As you step into our welcoming lobby, you'll immediately feel the warm hospitality that Memphis is known for. Our stylishly appointed rooms provide a serene retreat, featuring modern amenities, plush bedding, and spacious work areas, ensuring a comfortable stay for every guest. And start your day off right with our complimentary continental breakfast. 

As a pioneer in hospitality, we offer a check-in process that is effortless and efficient. Gone are the days of waiting in line at the front desk. With our digital self-check-in system, you can complete the entire check-in process on your own terms, obtain your digital key, and arrive right at your room. Our well-appointed accommodations are designed with your comfort in mind, featuring modern amenities and plush bedding to ensure a restful night's sleep. 

To enhance your stay, our virtual concierge is available 24/7 to cater to your needs and assist you with any requests. Through our service, you can connect with our knowledgeable and friendly team. Whether you need recommendations for local attractions, assistance with room service, or have any questions during your stay, our virtual concierge is just a message away.


Property Name: Memphis Vitality Hotel

Street Address: 2625 Thousand Oaks Blvd

City : Memphis - Tennessee

Postal Code : 38118

Contact Name: Front Desk

Phone: (901) 425-0434

Email: info@memphisvitalityhotel.com

Amenities
  • Baggage storage
  • Concierge
  • Elevator
  • Fitness center
  • Swimming pool
  • 24-hour check-in
  • 24-hour front desk
  • Air conditioning
  • Contactless check-in / check-out
  • Express check-in / check-out
  • Guest parking
  • Heating
  • Internet
  • Invoices
  • Non-smoking rooms
  • Private check-in / check-out
  • Restaurant
  • Breakfast, Continental (Complimentary)

Check-in/Check-out Policies

This property has the following check-in and check-out times and policies:

Check-In: 4:00 PM

Check-Out: 11:00 AM

Late Check-out Hour: 1:00 PM

Late Check-out Fees: $20.00

Late check-out (after 11:00 AM and before 1:00 PM) may result in a fee.

Property and Cancelation Policies :

STANDARD REFUNDABLE RATE 

  • Upon booking, your card will be charged for the first night of your reservation. 
  • The remaining balance will be charged 24 hours before check-in. 
  • You may cancel or change your reservation up to 24 hours before check-in for a full refund. 
  • Cancellations made after this deadline will result in a forfeiture of the full reservation amount. 
  • Date changes are allowed up to 24 hours prior to check-in, subject to availability.

NON-REFUNDABLE RATE 
  • Upon booking, your card will be charged for the first night of your reservation. 
  • The remaining balance will be charged within 24 hours. 
  • All payments are NON-REFUNDABLE, and date changes are not possible.

No-Show Policy:
  • If a guest does not arrive and there is no communication by 11 AM the day after the scheduled arrival date, the reservation will be canceled, marked as a no-show, and no refund will be issued.

 Last-Minute Bookings:
  • Reservations made within 24 hours of check-in are charged in full upon booking and are non-refundable.

Cancellation Requests:
  • Must be made in writing, stating the reservation number, via email to info@memphisvitalityhotel.com. All cancellations will be confirmed via email.

Taxes:
  • Please note that all reservations are subject to the taxes and fees below. 
  • Tax: Tennessee Occupancy Tax (7.25%), State Tax (7%), City Tax (4%), and Memphis Tourism Fee ($2.00 per night)


Terms and Conditions

Smart Technology Policy:

  • Memphis Vitality Hotel uses smart technology to enhance our guests' experience and provide efficient, personalized service.
  • Digital check-in and room access are facilitated through our website, with a digital key sent directly to your device.
  • Rooms do not have landline telephones; please use personal smart devices for communication. QR Codes posted in the rooms will connect you directly to our staff, who are available to assist you promptly. Additionally, emergency services can be reached by dialing 911 or the appropriate local emergency number from your personal device
  • Upon booking, you agree to receive a check-in link, digital room key, reservation information, and promotional offers via text from Memphis Vitality Hotel. Text "HELP" for assistance or "STOP" to opt-out.
 Check-In & Check-Out:
  • Check-In: 4:00 PM. Early check-in available from 1:00 PM for a $20 fee.
  • Check-Out: 11:00 AM. Late check-out available until 1:00 PM for a $20 fee.
  • To arrange early check-in or late check-out, please use the check-in link or contact us at (901) 425-0434
 Self Check-In:
  • Memphis Vitality Hotel is a self check-in property. Our 24-hour front desk is available via text or phone at (901) 425-0434.
  • 48 hours prior to arrival you will receive a required online check-in link via text to complete.
  • Government ID and matching credit card are required for online check-in.
  • Early check-in, late check out and parking are available for purchase.
  • Room access is granted via a QR code sent to your smartphone via text at check-in time.
  • For same-day reservations made after 4 PM, immediate online check-in is mandatory.
 Self Check-Out:
  • To check out, scan the QR Code located on your room door or text us at (901) 425-0434  with your room number and "Checking Out.
Security Deposit:
  • A $100 security deposit is required during online check-in and is released upon satisfactory room inspection at check-out.  Depending on your bank, it will take 1-3 business days for the funds to be returned to your account.
  • Charges may apply for damages, excessive cleaning, or policy violations, including:
    • Noise complaints impacting other guests
    • Any room damages or property defacement
    • Smoking within the room or any non-designated area
    • Damage or excessive cleaning required due to pets
    • Exceeding the stated room occupancy limit
    • Conduct deemed disrespectful or disruptive to staff or guests
    • Items damaged or missing from the room inventory
    • Unauthorized late check out
    • Unauthorized commercial filming or photography
    • Violations of house rules or policies
 Age & Room Occupancy:
  • Guests must be at least 18+ years old to book a room and check in.
  • Deluxe King and King Accessible Rooms accommodate up to 3 guests.
  • Deluxe Double Queen Rooms accommodate up to 4 guests.
  • Deluxe King Suite Rooms accommodate up to 4 guests.
Parking:
Complimentary uncovered on-site parking in designated Hotel Guest area is available to registered guests. Please note, any unauthorized vehicle will be towed.

Housekeeping Service:·      
  • Housekeeping room refresh is offered daily and includes tidying the room, replenishing toiletries, emptying trash bins, making the bed with existing linens, and replacing towels left on the floor.
  • Every third day, you'll receive a full clean, which includes thorough room cleaning, changing all bed linens dusting, vacuuming, extensive bathroom cleaning, and restocking all amenities
  • Place the Do Not Disturb sign on your door to decline housekeeping.
  • For additional housekeeping requests, scan the in-room QR code or text (901) 425-0434. Our housekeeping team is here to ensure your room is perfectly maintained throughout your stay.
Breakfast:
We offer a complimentary continental breakfast from 7:00 AM to 10:30 AM, with additional à la carte items available for purchase. Enjoy! 

Dining:

Our restaurant offers dinner daily from 5 PM to 10 PM. Indulge in a variety of delicious dishes, from light bites to satisfying meals.

Pool:

Take a refreshing dip in our indoor pool, open daily from 6 AM to 11 PM. Whether you're looking to start your day with an invigorating swim or to unwind in the evening, our pool is the perfect place to relax.  

Fitness Center:
Stay active anytime at our 24-hour fitness center, always open to help you maintain your fitness routine. Enjoy a range of modern equipment in a comfortable, welcoming environment designed to keep you energized throughout your stay. 
 

Pet Policy:
  • We accept ADA service animals only.

Package Handling:
  • All packages must be addressed to the reservation holder and be delivered within your reservation dates. Please note that the hotel will not be responsible for packages handled at the hotel.
 Smoking Policy:
  • Smoking is not permitted in rooms or common areas.
  • Smoking is permitted in designated outdoor areas only.
  • A $250 cleaning fee applies if smoking occurs inside rooms or in common areas.
 Filming & Photography:
  • Professional filming or photography requires prior approval from hotel management.
  • Please contact info@memphisvitalityhotel.com for permissions.
 Guest Responsibility:·       The property is not liable for any lost or stolen items due to guest negligence.
  • The property is not liable for any lost or stolen items due to guest negligence.
  • Guests are financially responsible for any damages they cause.
  • We ask that all guests respect our property and fellow guests during their stay.

For 24-hour assistance, call or text us at (901) 425-0434
 

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