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Check-in/Check-out Policies
This property has the following check-in and check-out times and policies:
Check-In:
3:00 PM
Check-Out:
10:00 AM
Property and Cancelation Policies:
Low Season (April to November) ローシーズン（4月から11月）
You may cancel your booking free of charge up until 3 days before arrival and cancelations made after 3 days are subject to full payment. No shows will be charged full payment.
High Season (December to March) ハイシーズン（12月から3月）
A 30% deposit will be taken prior to arrival and is fully refundable up to 60 days prior to arrival. Cancellations made after 30 days are subject to full payment. No shows will also be charged full payment.
キャンセルポリシー：ご宿泊の60日前までにご連絡頂いた場合、キャンセル料を頂きません。60日前〜当日のキャンセル、連絡なしの不着はキャンセル料が宿泊料金の全額となります。
ご予約金： ご到着の3ヶ月前から30％のご予約金（返金可）が必要となります
You may cancel your booking free of charge up until 3 days before arrival and cancelations made after 3 days are subject to full payment. No shows will be charged full payment.
キャンセルポリシー：ご宿泊日3日前までにご連絡頂いた場合、キャンセル料は頂きません。3日前〜当日のキャンセル、連絡なしの不着はキャンセル料が宿泊料金の全額となります。
ご予約金：ローシーズンはご予約金の必要はございません。
High Season (December to March) ハイシーズン（12月から3月）
A 30% deposit will be taken prior to arrival and is fully refundable up to 60 days prior to arrival. Cancellations made after 30 days are subject to full payment. No shows will also be charged full payment.
キャンセルポリシー：ご宿泊の60日前までにご連絡頂いた場合、キャンセル料を頂きません。60日前〜当日のキャンセル、連絡なしの不着はキャンセル料が宿泊料金の全額となります。
ご予約金： ご到着の3ヶ月前から30％のご予約金（返金可）が必要となります
Early Check-In & Late Check-Out
Early check-in is subject to availability and may incur extra charges. Late check-out is subject to availability. Please speak to reception during your stay.
早い時間のチェックインや遅い時間のチェックアウトに関してはご相談に応じますが、追加料金を頂く場合がございます。
Parking
There is no parking available onsite however there is a public carpark located 50m from the hotel. Parking is free during spring, summer and autumn and in winter is 1,000 yen per night.
施設内に駐車場はございませんので、赤倉温泉駐車場をご利用ください。料金は、普通自動車1日1台1000円となります。
Transfers to the hotel
Bookings include transfers to and from Myoko Kogen train station. Please call the hotel as soon as you have booked your train ticket and advise us of your arrival time. For more information on train times, connections and fares visit www.hyperdia.com.
ご予約には妙高高原駅からの無料送迎サービス（お帰りの際の駅までの送迎含む）が含まれております。駅からの送迎をご希望のお客様は、電車のお時間が分かり次第ご連絡くださいませ。
Smoking
This is a non-smoking hotel. Smoking is not allowed in any of the hotel rooms or any of its facilities. Anyone found smoking in the building will be subject to heavy charges for deodorizing rooms or areas.
館内は禁煙とさせていただいております。ホテル客室、施設内すべての場所での喫煙はご遠慮ください。喫煙される場合は正面玄関の外スペースをご利用ください
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