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It is the responsibility of the guest to include all transfer fees and charges to ensure that the property receives the full booking amount. Please follow the instructions on your email confirmation to complete the transfer.
FOR UNITED STATES ONLY BOOKINGS
Account holder: PT DELOS INTERNATIONAL BALI 
ACH and Wire routing number: 026073150 
Account number: 8312929633 
Account type: Checking 
Wise's address: 30 W. 26th Street, Sixth Floor New York NY 10010 United States

FOR EUR BANK TRANSFERS
Account holder: PT DELOS INTERNATIONAL BALI
BIC: TRWIBEB1XXX
IBAN: BE88 9675 6399 4641
Bank Address: Avenue Louise 54, Room S52 Brussels 1050 Belgium

Property Information

Nestled in a sheltered bay fringed with white sand, the Komodo Dive Resort offers a unique and friendly environment to enjoy some of Indonesia's best diving. Imagine a dive resort in Indonesia where you are welcomed as family on a paradisiac island in the middle of the Komodo archipelago surrounded by crystal clear waters and pristine reefs.

The Komodo region is renowned for being among the top dive sites on earth. Divers, snorkelers and photographers from all around the world come to the Komodo National Park to experience its very rich and unique marine biodiversity. As you peruse our site you'll understand why Komodo is without equal in noble hospitality and experiences that build new traditions and memories that last a lifetime.


Property Name: Komodo Resort

Street Address: Sebayur Island

City : Labuan Bajo - Nusa Tenggara Timur

Postal Code : 86754

Contact Name: Iulian Olaru

Phone: +62 811 39 66 557

Email: reservations@komodoresort.com

Amenities
  • Baggage storage
  • Concierge
  • Gift shop
  • Laundry service
  • Lounge
  • Room service
  • Welcome drink
  • 24-hour front desk
  • 24-hour security
  • Air conditioning
  • Airport shuttle
  • All-inclusive meals
  • Babysitting / Child services
  • Bar
  • BBQ facilities
  • Beach
  • Beach chairs / loungers
  • Beach Umbrellas
  • Beachfront
  • Board games / puzzles
  • Boating
  • Bottled water
  • Breakfast Buffet
  • Breakfast in the room
  • Breakfast takeaway containers
  • Breakfast, Continental
  • Breakfast, free
  • Canoeing
  • Cashless payment accepted
  • CCTV in common areas
  • CCTV outside property
  • Common areas disinfected daily
  • Cooking class
  • Daily Housekeeping
  • Diving
  • Family rooms
  • Fire extinguishers
  • First aid kits
  • Food can be delivered for in-room dining
  • Foot bath
  • Fruit
  • Guest accommodations disinfected between stays
  • Guests can opt out of daily room cleaning
  • Hand sanitizer provided
  • Happy hour
  • Hiking
  • Honeymoon / bridal suite
  • Hygiene certification
  • Internet
  • Invoices
  • Ironing Service
  • Linens, towels, laundry washed per local authority guidelines
  • Local safety protocols followed
  • Massage
  • Non-smoking rooms
  • Outdoor furniture
  • Pool / Beach towels
  • Private check-in / check-out
  • Restaurant
  • Room service (24 hours)
  • Safety deposit box
  • Sanitized tableware
  • Security alarm
  • Shuttle service
  • Single-use plastics removed
  • Smoke alarms
  • Snorkeling
  • Spa
  • Special diet meals (on request)
  • Sterilizing equipment
  • Temperature check for guests and staff
  • Terrace
  • Thermometers for guests
  • Tour Assistance
  • Tours
  • Towels changed upon request
  • VIP room facilities
  • Walking Tours
  • Water sports (motorized)
  • Water sports (non-motorized)
  • Water sports equipment rental
  • Wine / Champagne

Check-in/Check-out Policies

This property has the following check-in and check-out times and policies:

Check-In: 3:00 PM

Check-Out: 11:00 AM

Late Check-out Hour: 4:00 PM

Late Check-out Fees: 20%

Late check-out (after 11:00 AM and before 4:00 PM) may result in a fee.

Property and Cancelation Policies :

Full Charge - Full Stay - If canceled within 30 days of arrival

Partial Charge - 10% of Full Stay - If canceled within 45 days of arrival

Terms and Conditions

Prices and Taxes:
All published rates are full-board including: all meals, taxes and government fees. The resort reserves the right to adjust rates at any time without prior notice, unless a confirmed booking has been made. Special promotions and discounts may be offered periodically.

Full-board pricing is excluding drinks and special meals that may be provided at the resort such as: romantic dinner, or on-request meals.

Online credit card payments are subject to 3% transaction fees.

Complimentary Boat Transfers Policy
Komodo Resort offers complimentary boat transfer services for the convenience of our esteemed guests. Please find the scheduled timings below:

  • Departure from Labuan Bajo to Komodo Resort: 12:45 PM
  • Departure from Komodo Resort to Labuan Bajo: 8:30 AM
Guests who wish to benefit of the complimentary boat transfer are requested to align their travel plans with these complimentary boat transfer timings to ensure a seamless and comfortable journey to and from the resort.

Please note that the complimentary boat transfer service is not available outside of these scheduled timings. As the complimentary boat transfer leaves Labuan Bajo daily at 12:45 PM, we strongly discourage guests from booking flights that land in Labuan Bajo late in the afternoon, as it may not be possible to reach the resort on the same day.

In the event guest flights arrive late causing to miss the complimentary boat transfer, the resort will not be responsible for arranging or funding overnight accommodation in Labuan Bajo or additional transportation.

Private Boat Transfer
In addition to our complimentary boat transfer service, Komodo Resort offers a private boat transfer option for our guests desiring a more flexible and personalized travel experience. This service is perfect for guests whose travel arrangements may not align with our scheduled transfer times or for those who seek an exclusive and private journey.

Please note that this service is subject to availability and must be booked in advance. As it is separate from our complimentary boat transfer, it incurs additional charges.

For more details about the private boat transfer, including availability, scheduling, and pricing, we warmly encourage guests to contact us directly. Our dedicated team is available to provide all necessary information and help you with the booking process.

You can reach us via email at reservations@komodoresort.com.

By opting for the private paid boat transfer, guests agree to the additional charges and terms of service. The cost of the private boat transfer is non-refundable and must be paid in full prior to the service.

Komodo National Park Fees & Tickets

Komodo National Park Tickets fees are mandatory for all guests visiting the areas of the National Park. These fees are regulated by the Komodo National Park and related local Government authorities and may be subject to increase and/or amendment without prior notice.
Due to the Komodo Resort location and for guests’ own convenience during their stay on theisland, the daily Komodo National Park Entry, Scuba Diving and/or Snorkelling ticketsare to be purchased in advance prior to arrival for all Diver/Snorkeler guests and will beadded into the proforma invoice. 
Tickets are not required on check-in and check-out days and all tickets will be handed over to guests on check-in day.

Payment and Terms at Check-in/Check-out:

Guests must present a valid government-issued photo ID and a credit card upon check-in. Full payment for the entire stay, including any incidental charges, is required at the time of check-in. Check-in time is 3:00 PM, and check-out time is 11:00 AM. Late check-out may be subject to additional fees.
Payments may be issued by online by credit card or by bank transfer. 
Credit card online payments are subject to 3% transaction fees.

Bank transfer details to be provided by contacting us via e-mail reservations@komodoresort.com

Traveling with Minors:

Children under 18 years of age must be accompanied by a parent or legal guardian at all times. Proof of age may be required upon check-in.

Accessibility or Special Needs:

Komodo Resort does not provide Accessibility features of any kind. Special Needs may be satisfied with advance notice.
Komodo Resort does not guarantee that all Special Needs may be covered.

Hotel Events:

The resort hosts various events throughout the year. Guests are encouraged to participate but must adhere to the event's rules and guidelines. Noise levels must be kept within reasonable limits, and any disturbances may result in eviction without a refund.

Dispute Resolution/Issues:

Any disputes or issues arising during a guest's stay should be reported immediately to the resort management. The resort will attempt to resolve the issue promptly and fairly, with the guest's satisfaction as a priority.

Use of Personal Information:

The resort collects personal information from guests for booking and billing purposes only. This information will be kept confidential and will not be shared with third parties without the guest's consent, except as required by law.

Liability:
The resort is not liable for any accidents, injuries, or illnesses that occur on its premises. Guests are responsible for their safety and well-being and are encouraged to secure personal belongings at all times.

Force Majeure:

The resort is not liable for any failure to perform its obligations due to unforeseen events beyond its reasonable control, including but not limited to natural disasters, war, strikes, and government regulations.
Weather is considered force majeure. As such, resort activities such as scuba diving, snorkeling and excursions are subject to be operational based on actual weather.
Komodo Resort may cancel such resort activities without prior notice and on last minute.

Third Party Rights:

No third party shall have any rights to enforce any terms and conditions of these policies.

Waiver:

Any failure or delay by the resort to enforce any of its rights under these policies shall not be considered a waiver of those rights.

Severance:

If any provision of these policies is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.

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