Few hotels capture the history, heritage and traditions of the American West like The Historic Plains Hotel. Steeped in the frontier legends and charm of turn-of-the-century Cheyenne, WY, our beautifully restored hotel offers every modern comfort while preserving every detail of our original grandeur. Since 1911, we’ve been a vital part of Cheyenne’s culture and character like no other hotel. Today, we exude an authentic, local style worlds apart from the cookie-cutter branded hotels all too common these days. To stay here is to rediscover an era when travel meant something special and unexpected. Stepping into our opulent Grand Lobby, with its beautiful bisque tiling, stained glass skylight and marble pillars, is only the beginning of a stay that will provide interest, intrigue and uniquely personal experiences at every moment. Whether you are visiting Cheyenne for a family vacation, romantic getaway, business meeting or wedding celebration, come add your name to the legend of The Historic Plains Hotel.
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Choosing The Historic Plains Hotel, you and your guests will be treated to the same fanfare and hospitality as what greeted visitors to Cheyenne for the past 112 years. Located in the heart of downtown Cheyenne, The Historic Plains Hotel has been refurbished to its original splendor of 1911.  Back then, automobiles were just coming onto the market and only the rich could afford such contraptions, anyways. Horse drawn wagons and buggies and of course the Iron Horse (passenger trains) were the basic forms of transportation. Oh yes and bicycles were all the rage and everyone was finding it easier and faster to peddle anywhere in the city. Now mind you Highways, byways and streets were not paved, most were just big ruts in the dirt. 

In 1912, Carl G. Fisher, an automobile enthusiast, was instrumental in developing and paving the transcontinental highway be built connecting the New York City with San Francisco, and so it was. That very same "Lincoln-way" passes right in front of The Historic Plains Hotel. Another highway called the CanAm running from the Gulf of Mexico into Canada passes our other entrance, causing us to sit right at the Crossroads of America. Today the hotel boast a quaint 131 rooms with meeting space and plans for a restaurant and bar. All rooms come with a flat screen TV, a small fridge and coffee making facilities. Guests enjoy a large private bathroom equipped with a hairdryer. Many shops, restaurants and parks surround the hotel and guest enjoy a fitness center and laundry facilities.

Wyoming had loads of Cowboys, Indians, Rail Barons and assorted foreign nobility roaming the plains in 1911 and our hotel honors those men and women today. The Hotel has been host to such great personalities as W. F. "Buffalo Bill" Cody, President Teddy Roosevelt, Jimmy Stewart, Debbie Reynolds, Charles Lindbergh, President John F. Kennedy and many, many more. Providing outstanding accommodation to the weary traveler has been our tradition since opening. We offer everything from a Bunk House Room to and luxurious Presidential Suite. We are an extended stay hotel so feel free to make your reservations for up to 30 days at a time. 

With lots of stories and folklore to capture the hearts of young and old, come join us on our journey into the future and add your name to our register as you "Step through our doors; step back in time and experience the legend!"

We look forward to serving you!


Property Name: The Historic Plains Hotel

Street Address: 1600 Central Ave

City : Cheyenne - Wyoming

Postal Code : 82001

Contact Name: Astrid Astrid

Phone: 307-638-3311

Email: gm@theplainshotel.com

Amenities
  • ATM on site
  • Baggage storage
  • Elevator
  • Fax services
  • Fitness center
  • Laundry service
  • Lounge
  • Meeting rooms
  • Photocopying services
  • Printer
  • 24-hour check-in
  • 24-hour front desk
  • 24-hour security
  • Accessible Parking
  • Air conditioning
  • Bar
  • Billiards / pool table
  • Business center
  • Carbon monoxide detector
  • Carbon monoxide sources
  • CCTV in common areas
  • Cleaning chemicals used are effective agaist COVID
  • Common areas disinfected daily
  • Facilities for disabled guests
  • Family rooms
  • Fire extinguishers
  • First aid kits
  • Food delivery
  • Grocery deliveries
  • Guest accommodations disinfected between stays
  • Guest accomodation cleaning can be cancelled
  • Guest parking
  • Guests can opt out of daily room cleaning
  • Hand sanitizer provided
  • Heating
  • Internet
  • Invoices
  • Kids' TV channels
  • Linens, towels, laundry washed per local authority guidelines
  • Non-smoking rooms
  • Outdoor furniture
  • Physical distancing in dining areas
  • Postal Service
  • Property has wheelchair access
  • Security alarm
  • Self-service laundry
  • Smoke alarms
  • Smoke-free property
  • Sterilizing equipment
  • Thermometers for guests
  • Toilet with grab rails
  • Towels changed upon request
  • Vending machine (drinks)

Check-in/Check-out Policies

This property has the following check-in and check-out times and policies:

Check-In: 3:00 PM

Check-Out: 11:00 AM

Late Check-out Hour: 1:00 PM

Late Check-out Fees: $24.00

Late check-out (after 11:00 AM and before 1:00 PM) may result in a fee.

Property and Cancelation Policies :
Cancellations for a hotel room or suite reservation must be received 24 hours (cancellation not available for Presidential Suites) before the expected day of arrival and may differ by arrival date and room type.
Terms and Conditions

Reservation Policy


Your reservation is guaranteed until the day of arrival. After that time, it will no longer be guaranteed and the room may be reassigned. We will charge your credit card within XX days after we have confirmed your reservation. The hotel has the right to cancel your reservation if we do not receive the Pre-Payment Deposit. We will send you a cancellation confirmation via email immediately after cancelling your booking. 

  •  21 years old and present to book a room
  • Is it really you? A valid photo ID is required upon check-in
  • All requests to reserve a room must include the first and last name of all adults occupying the room and a valid credit card for a guarantee of arrival
  • Our room rates are always awesome, and they are subject to change
  • All rooms are subject to a 13% tax collected by the City of Cheyenne 
  • Group trips are fun! When booking, keep maximum occupancy rules in mind- two people max for rooms with a single bed (Queen or King) and four people max for rooms with multiple beds. Got babies? We’ve got pack-and-play and cribs available upon request, subject to availability.

Check-in / Check-out / Business Hours

Check-in at The Plains Hotel.
You can check-in any time from 3PM by local time.  The balance of the full apartment/room rental amount is payable on arrival at check-in time. Please note that check-in cannot be completed until full payment and security deposit pre-authorization for the room/apartment has been received and approved. A room key is provided at check-in time after the full rental amount has been settled. The cost of any keys needing replacement will be taken from the deposit. During the check-in process, our receptionist will provide you with any information which may be required during your stay such as the location of near-by shops, good places where you can eat, sights you may like to see, places to go at night, etc. Always ask our receptionist for anything that would make your stay more enjoyable and convenient. 
Upon check in we request an i.d., any id's that have a local CHEYENNE,WY address are not accepted and will immediately cancel the reservation made.  

Check-out at The Plains Hotel. 
You can check-out any time up until 11AM by local time. Later check-out times may be requested although we may not always be able to accommodate late changes and will depend on availability and on how busy we are.
Please note that a more detailed inspection of the room/apartment is usually made after the check-out time and we reserve the right to make charges for any damages or breakages found before the room/apartment is occupied again.

The security deposits are CASH ONLY. The security deposit/pre-authorization is not held by The Plains Hotel and we do NOT charge your credit card. 
Please be aware that bed linen and towels should be placed where they were originally found. The bed linen and towels are NOT gifts and should remain in the apartment. 

Cancellation Policy

Life happens. We get that. Reservations are fully refundable 48 hours prior to check-in.  To cancel a reservation, please call us at 307-638-3311. Cancellations received after 3pm the day prior to check-in will not be refunded or credited, and will be charged in full.

Smoking Policy

In our entire short-stay rooms smoking is not allowed. You will be asked to sign a document that you agree to a $200.00 fine if ANY evidence of smoking is found in the apartment or in any of the building areas such as window ledges, the lift, stairs or the entrance area near to the reception. Please note that we comply with the local health and safety guidelines and recommendations provided by the EEC on smoking in public places. Please Note: Immediate termination of the rental agreement is possible if: 
  • More guests stay in the property than agreed
  • Excessive noise is made in the evening hours or at night
  • Sub-letting the property you have rented (or giving it to other people). The number of people residing in the apartment should be the same as confirmed in the booking. Accommodation for additional guests may be requested
    A $15.00 charge for each additional guest per night will be charged. We reserve the right to cancel any reservation, without refund, if an unconfirmed number of people stay overnight in the apartment
  • All our guests are asked to respect the property and privacy of the neighbors and to not make any excessive noise between the hours of 22:00 and 08:00. This rule is applied as per the City of Cheyenne Law so any late and loud partying is not, unfortunately, permitted
  • The Plains Hotel is not responsible for lost or forgotten personal things at the apart-hotels premises.
Damages During Your Stay

The room and all equipment and furniture should be treated with care and kept in order. Immediate notification to The Plains Hotel staff will be expected of any damages or breakages in the room. You (The Tenant) is financially responsible for any damage to the room. This includes losses caused by you (The Tenant) or a third party negligent actions and behavior. A summary check will be made of the room check-out time. However, a more detailed review of the condition of the room and all equipment and facilities will be made soon after check-out and before another guest occupies the room. The Tenant is responsible for any damages or breakages found that are over and above normal wear and tear and usage. In this case, a detailed statement of damage along with an invoice for the repair or replacement cost will be sent by email or fax immediately. Any costs will be deducted from the deposit immediately if this is still possible. Any costs will be claimed by return if they are greater than the deposit or where the deposit has already been returned. Please note, immediate notification after check-out of any damages to, breakages in or issues with the room is expected.

The Plains Hotel can then take any necessary action to resolve any issues and make sure all the equipment and facilities are working and provided as expected.  
Damage deposit is fully refundable upon check-out and subject to damage inspection of the accommodation. The deposit must be paid upon check-in, in cash or by credit card, along with a balance and is fully refunded at the check-out if the apartment is in good order and the company does not have any claims. The costs of damages or cleaning beyond what would be expected after responsible usage of the apartment will be deducted from the deposit, and the refunded amount will be the remainder of the damage deposit. Please remember Entire rooms ARE fully NON-smoking! At the check-in time, you will be asked to sign a document that you agree to a $200.00 fine if traces of smoking are found in the apartment.

Extending Your Stay 
After you have booked your stay with us, you can extend your stay (depending on availability) by simply letting us know before you arrive.
If you are already staying with us and you would like to stay longer, please let us know at least 24 hours before your check- out date. We will do our best to accommodate your new plans and this can include relocating you to a similar apartment should this be necessary.

Pet Policy
Are we pet friendly? Yes, You bet! A maximum of two pets are allowed per room. $25 . Just make sure your furry friends do their business in the designated area and stay on a leash when outside the room. No rogue poppers and, sorry … no pets in the lobby (that’s the health department’s call and we’ve got to heed their rules). Pets cannot be left unattended in rooms at any time. While there is absolutely no pet fee, there is a $200 deposit required in the form of a credit card pre-authorization. Should your furry friend shed a great amount or have a potty accident in the room, a cleaning fee will be charged to the credit card on file in the amount of $200.00. Should your pet cause property or item damage, an incidental fee will be charged at market value to your credit card on file. Any funds remaining from the pre-authorized amount will be released after check-out and, dependent upon your bank’s policy, will reflect on your account within 10 business days. No venomous creatures

Room Policy
We want you to have a great time when you are here. But if things get too crazy, we go by the old-school rule of ‘you break it, you buy it’ and property damages or missing items will be charged to your credit card at market value. Pre-existing damages or room issues must be reported to the front desk immediately after registration to avoid responsibility and potential charges. The hotel allows guests, with permission, to receive occasional packages and special deliveries at the property. We are not responsible for the packages or their contents or the storage of them. Sing your heart out and have passionate conversation all day long, but from 11:00 p.m. to 7:00 a.m. the whole property goes into hush mode for what we like to call quiet time (or sleep time).

Kitchen Rooms
Please practice safe cooking habits do not leave burners on unattended. Please do not cook with strong smelling ingredients. Lingering smells that require room closure and deep cleans will be charged a cleaning fee of up to $200.00

Parking Policy
Vacations should be stress-free and for that reason, you get to park right in front of your room (or super close). By parking a vehicle at our facility, you (and your guests) are doing so on your own accord. The hotel does not take responsibility or accept liability for damage, accident or loss to your vehicle or personal property. But guess what? We’ve got state-of-the-art surveillance cameras watching over the parking lot so, should anything seem amiss, let us know, and we’ll check out the footage. And if you plan on leaving your car in our parking lot for a while, not problem, just let us know, as we reserve the right to tow vehicles.

Minimum Age Requirements
All guests must be 21 years or older to confirm guestroom accommodations at The Plains Hotel. A valid photo ID must be presented at the time of check in for age verification.

ADA Policy
The Plains Hotel  is compliant with the Americans With Disabilities Act (ADA). We offer accessible rooms within the hotel. Please ensure requests reach us by placing it in the comments section of the online reservation form, or by calling us directly at 307-638-3311  after the reservation has been made.

Room Cleaning Policy
Room refreshes will not be offered during stays. Should you need fresh towels or linen, please call the front desk or email  admin@theplainshotel.com

Firearms

Any guest or visitor who is in possession of a firearm on hotel premises is personally responsible for abiding by all applicable federal, state and local laws with respect to firearms. Subject to the following restrictions, guests of The Plains Hotel  who are lawfully permitted to possess a firearm may bring such firearm onto hotel premises, provided that the presence of the firearm on hotel premises: is for storage purposes only; the firearm is and remains at all times unloaded; the firearm is and remains secured in a locked, hard-sided firearm container, provided by the guest, while transported to or from the guest room and while stored therein; and the firearm remains securely safeguarded at all times in a locked guest room or locked personal vehicle, except when transporting the firearm to or from a guest room. Guests who fail to abide by this policy may be asked to leave the hotel premises, without refund. The hotel premises are private property, and our firearms policy applies to: (i) all firearms, regardless of whether the firearm is a handgun or a long-barreled gun; and (ii) all guests and visitors, even those possessing a valid license or permit to carry a firearm. The only exception to the restrictions described in this firearms policy statement is for law enforcement officers and designated military personnel, who are on-duty and required to carry firearms in the performance of their duties.

Guest Safety Policy
As part of our commitment to guest safety, employees will not disclose the identity, room number or presence of a guest to anyone other than appropriate law enforcement. This includes the taking of or delivery of messages or indirect forwarding of phone calls. It is the responsibility of guests to communicate their presence and room number to any person they wish to receive calls or visits from. Safety cameras are used throughout the premises, and anyone on our property may be recorded. The hotel assumes no responsibility for any personal bodily injury incurred while using the gym/fitness center facilities, where available. If you use the gym/fitness center facilities, you do so at your own risk.

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