POLICIES, TERMS & CONDITIONS 

When you book accommodations or services in Tuminugan Farm Resort, you agree to the following terms and conditions. The terms & conditions herein stated should not be construed to be complete and exclusive.

1. Confirmed Bookings

All bookings are held in good faith for the arrival to the departure dates listed in the reservation system, at the rate specified at the time of booking. A full payment for your booking should be received by the Resort in advance of your arrival.  A reservation is confirmed once the proof of payment has been confirmed by one of our representatives. You undertake that you are of legal age; that all details you provide as part of the booking process, payment process or any purchase on this website are correct; that the credit card used is your own; and that there are sufficient funds to cover the cost of the accommodations and other products & services. Reservations may be cancelled if any of the above conditions cannot be met and verified. Any reservation made is not confirmed or held until replied with a Letter of Confirmation or a Voucher thru email by the Resort Reservations. Once a booking is confirmed and the guest does not occupy the room on the due date, the advance payment would be forfeited.

2.  Package deals, add-ons and PROMOS

These are offered from time to time and are subject to further terms and conditions that may or may not be detailed in the website. These terms and conditions may be confirmed by contacting the Resort Reservations prior to booking. Bookings for these packages indicate acceptance of all additional specific terms and conditions. Any and all package deals, add-ons and PROMOS may be withdrawn at any time without notice. Bookings of package deals, add-ons & PROMO purchases are non-refundable non-exchangeable, and non transferable.

3. Minimum Stay

Package deals and some standard rate bookings during peak periods require minimum nightly stay. Changes to reservations that do not meet minimum stay may be refused. Early check-out’s for reservations with minimum stay requirements may not be refunded. While we do our best to inform the guests of our policies, it is ultimately the guests’ responsibility to be aware of any minimum stay requirements of their reservation.

3. Meals, workshops, products, and other services & incidentals not mentioned in the inclusions are additional charges

4. Children under 12 years old are free of accommodations only

5. AII rates are subject to change, without prior notice.

6. Special requests made during reservation of bookings for additional services, amended check-in/out times or particular villas/views are subject to availability and may incur additional costs. Requests cannot be guaranteed until check-in

7. Changes to the details provided

It is your responsibility to inform the Resort Reservations any changes to the details you gave as soon as possible. Failure to do so may result in the cancellation of the reservation without refund. Also, the Resort will not be held liable for the delay or failure to carry out an obligation or arrangement of the changes due to your failure or delay in informing the changes. In such cases of failure or delay, the Resort must be granted a reasonable extension of time to perform the obligation or arrangement.

8. Refunds for Payments will be made after complete payment and after the bank declares that there is no irregularity in the transaction.

“Shortened Stays” & “No Shows” for confirmed bookings will not be refunded. For group or corporate booking, cancellation can be confirmed with the Resort Reservations by the authorized representative for the group, or the person who made the reservations. 

9. Force Majeure

Tuminugan Farm Resort  shall not be held liable for cancellation of bookings and shortened stays because of force majeure/acts of God or conditions beyond the Resort’s control, which include floods, earthquakes, explosions, fire, civil disobedience, war, epidemic/pandemic, legislation not in force at the date of this agreement, labor disputes or delays of third parties. Also, the Resort will not be held liable for failure to carry out arrangements and other obligations due to the same circumstances. In such cases, the Resort must be granted a reasonable extension of time to perform the obligations or arrangements. A rescheduling (rebooking) or other arrangements may, at the sole discretion of the Resort shall be considered without rebooking fee, but subject to availability and within six (6) months from time of booking. The rate at the time of booking will prevail, but if a schedule will be changed from lean
period to peak period, the price difference will be collected.

10. Check-in Time 2:00 pm Check-out Time 12:00 noon

11. Security deposit

A valid security deposit for incidental expenses of P5000 per night  for every accommodation is required on check-in. This can be made with cash, bank transfer, or gcash. 

12. Privacy

The security of guests is of prime importance to the Resort. It is committed to protect your privacy, the confidentiality and security of personal information you provided us. The information you provide is necessary to process and confirm your reservation; and may include collecting this information in a personal profile. We may also collect information to allow us to properly process the payment of accounts.The information you provide us may be used to:
– Contact you in the event of an amendment to any reservations you hold
– Create a profile to assist with any further reservations you made
– To inform you by email, if you have so agreed when registering on our site, of our special offers and promotions that may be relevant to you. The information you provided may be disclosed to other parties that have a contractual relationship with the Resort like banks and service providers. The Resort may have legal obligations required by law to disclose information you provided to the Resort.