Please note: Elevator maintenance works will begin
13/06/23, and the elevator will be unavailable for 4 - 8 weeks from this date.
All rooms will only be accessible via stairs. Sorry for the inconvenience.
Why
stay at Big Hostel? Free wifi, free luggage storage, in an amazing location
within walking distance of some of Sydney's attractions and a small, friendly
team ready to assist you whenever you need!
At BIG we are going above and
beyond to help stop the spread! Our guests health, safety and comfort are our
highest priority and we are taking extra precautions to ensure your protection.
This includes strict social distancing rules, extra cleaning services and 24HR
access to sanitiser and disinfecting products! All guests are required to
present evidence of their whereabouts over the past 14 days prior to check-in
to further ensure the safety of all guests and staff on the premises. Big
Hostel is designed with the convenience of the traveller in mind. Our fully
equipped kitchen, lounge area (with unlimited free wifi) and laundry facilities
are all open 24 hours for guest use.
The hostel also boasts a large rooftop
terrace with a sun deck, perfect for relaxing on a sunny afternoon or for
socialising in the evening. At BIG we pride ourselves on making our guests feel
welcome and at home so our staff work tirelessly to assist with everything we
possibly can. From advice on the city to help finding work - we're here for
you. We offer check-in from 1pm, but you are welcome to arrive any time from
9am and store your bags with us until check-in. Being only a few minutes walk
from Central Station, you can arrive quickly from the airport within 20 minutes
and enjoy your day! We offer a later check-out than most hostels (11am) and
free luggage storage after checkout. Departing guests are welcome to use the
kitchen and lounge facilities for the day.
The rooms
at BIG are a selection of mixed and female-only 8, 6 and 4 share dormitories,
plus a large range of private rooms (singles, twins, doubles and 4 person family rooms), most with private bathrooms. The building is fully
air-conditioned throughout and each floor is serviced by both an elevator and
stairs. We take security seriously so the hostel is only accessible by key
overnight and CC TV cameras are throughout the common areas of the building. So
come and enjoy BIG, the perfect 'home away from home' for your stay in Sydney!
Property Name: Big Hostel
Street Address: 212 Elizabeth Street
City : Surry Hills - New South Wales
Postal Code : 2010
Contact Name: Dylan .
Phone: +61292816030
Email: reception@bighostel.com
Amenities
- Baggage storage
- Elevator
- Laundry service
- Lounge
- Photocopying services
- Printer
- Air conditioning
- Designated smoking area
- Express check-in / check-out
- Heating
- Internet
- Invoices
- Lockers
- Movie nights
- Non-smoking rooms
- Sun-lit Rooftop
Check-in/Check-out Policies
This property has the following check-in and check-out times and policies:
Check-In: 14:00
Check-Out: 11:00
Property and Cancelation Policies :
This means that if you are checking in on 24/10/2022, cancellations must be made by 23:59 on 21/10, otherwise you will be charged for the first night of your stay (unless your booking is non-cancellable, in which case 100% of the booking will be charged).
Terms and Conditions
Termsand Conditions
Updated 31/01/23
· Checkouttime is 11AM. Late checkout results in an extra night’s charge.
· Allbookings need to be paid in full prior to check in - or, for an extension, by11am the day of your check out - without exception.
· A1% surcharge will be applied to all card payments.
· Staffmay ask any person to leave without notice (effective immediately) or to chargefines (to the credit card we have on file) in the event of the following:failure to pay on time, theft, vandalising, smoking in the building, illegaldrug use, aggressive or disruptive behaviour or for any other reason at thediscretion of a member of staff. The fee for smoking or vaping anywhere inthe building is $200 ($1776 if fire alarm is set off) and otherfines are in proportion to damages or disruption. If staff ask you to leave dueto violation of these terms, you will not be refunded.
· Allguests are required to respect our neighbours. Please keep noise to aminimum when leaving the building. Do not congregate on the streets surroundingthe hostel or on the property of our neighbours, do not leave hostel propertyor rubbish anywhere other than our bins.
· Allcancellations and amendments via direct booking with BIG Hostel aresubject to BIG Hostel’s 48-hour cancellation policy. A cancellation fee ofone-night accommodation will apply if you cancel within this period. If yourstay is subject to a third-party agreement, the cancellation and amendmentpolicy stated in the booking confirmation applies.
· Weoffer luggage storage to guests prior to check-in and after check-out,and for day and overnight storage to others. While CCTV and other measures areimplemented in an effort to ensure security, in storing belongings with us, youagree that neither Big Hostel nor staff assume liability in the event of theftor other damages.
· Onlyguests whoare registered for the room may enter the hostel and the room.
· Acleaning fee can be charged to your credit card post-checkout for roomsleft in an unsatisfactory state. In the event of damages to the property or itscontents by either yourself or your guests you agree to pay for these in theirentirety.
· Thereis no cooking or eating in bedrooms, no loud music to be played in the room.Fire exits are only to be used for emergencies. Conduct yourself so as not todisturb others; follow staff/sign directions.
· Ifyou set off the fire alarm, you will be charged $1776 (fire brigade call outfee).
· Youagree to return the room key(s) at the time of your departure. A $5replacement fee will be charged per key card if not returned.
· Wereserve the right to not extend stays for any reason.
· Youagree to abide by the Terms & Conditions of BIG Hostel, and that we mayshare your details with other accommodation providers in case of breachof our terms and conditions.
· Each guest must provide BIGHostel with valid, current, government-issued photo identification, which may bescanned, to be able to check in. Each guest must provide a credit or debit card(PCI-compliant storage & erased after check-out) If these aren’t provided,check-in will not be allowed.
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