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Property Information

Welcome to the renowned full-service Komodo resort: Dragon Dive Komodo. 

Dragon Dive Komodo Hotel is based in a quiet central area of Labuan Bajo. It is located within walking distance from the city’s main sites and attractions such as the Night Market, the Marina, and the main harbour, where our boats are waiting for you heading to the Komodo National Park. We offer all scuba diving certifications and daily diving journeys.

Dive and Stay at Dragon Dive Resort in Komodo

A la carte: You choose.
We believe that you should have the freedom to create your own dive package, based on your personal scuba diving needs and level of diving.Contact us now and we will adapt and create your package!


Property Name: Dragon Dive Komodo : Dive Resort

Street Address: Jl Mutiara

City : Labuan Bajo - Nusa Tenggara Timur

Postal Code : 86754

Contact Name: Marion DACHET

Phone: 08113823490

Email: hotel@dragondivekomodo.com

Amenities
  • Baggage storage
  • Fitness center
  • Lounge
  • Swimming pool
  • 24-hour security
  • Air conditioning
  • Airport shuttle
  • Bar
  • Beach chairs / loungers
  • Beach Umbrellas
  • Board games / puzzles
  • Boating
  • Breakfast, Continental
  • CCTV in common areas
  • CCTV outside property
  • Coffee Shop
  • Daily Housekeeping
  • Diving
  • Fire extinguishers
  • First aid kits
  • Garden
  • Hand sanitizer provided
  • Happy hour
  • Hypoallergenic rooms
  • Internet
  • Invoices
  • Library
  • Live music / performance
  • Live sports events (broadcast)
  • No Children Allowed
  • Non-smoking rooms
  • Outdoor furniture
  • Pool / Beach towels
  • Refillable water stations
  • Restaurant
  • Safety deposit box
  • Single-use plastics removed
  • Snorkeling
  • Special diet meals (on request)
  • Sun deck
  • Terrace
  • Ticketing service
  • Tour Assistance
  • Tours
  • Towels changed upon request
  • Water sports (motorized)
  • Wine / Champagne
  • Yoga

Check-in/Check-out Policies

This property has the following check-in and check-out times and policies:

Check-In: 2:00 PM

Check-Out: 12:00 PM

Property and Cancelation Policies :
Cancellations and Amendments
You should make any cancellations or amendments to your reservation using the same DRAGON DIVE KOMODO channel you booked, either online or by telephone.
 All bookings require a 50% non-refundable deposit to secure the reservation. 

If a customer wishes to cancel their booking, the following cancellation fees will apply:
– Cancellation more than 30 days before the scheduled start date: Loss of deposit (30% of the total booking value).
– Cancellation between 20 days before the scheduled start date: 50% of the total booking value.
– Cancellation less than 15 days before the scheduled start date: 100% of the total booking value.
Terms and Conditions

Dragon Dive Hotel: TERMS & CONDITIONS Pleasecarefully read our General Booking, Cancellation, Payment, and other Termswhich apply to all bookings with Dragon Dive Komodo. 

Definition

 PMA DragonDive Komodo shall be construed to comprise "the Company", as well asall their affiliates, officers, agents, employees, workers, directors, andrepresentatives.

DIVING:

 

General booking

  Allcustomers must show proof of diving certification from either PADI, SSI, CMAS,or equivalent certifying organizations if taking part in any non-entry leveldiving activity.If acustomer is unable to provide proof of certification, we will not accept themon board, or they will have to participate in a "paid" intro divewith an instructor.Allcustomers must complete and sign the relevant Liability Release and Assumptionof Risk Form, Continuing Education for all courses made after the Open WaterCertification before commencing any scuba diving activities.
The Companyis not permitted to dispense any medical advice. If you are unsure of a medicalmatter related to diving or otherwise, please seek advice from a certifiedMedical Practitioner before engaging in scuba diving or similar activities.

Uponsigning up for any diving course, irrespective of previous experience ortraining, the Company requires each student to complete a MedicalQuestionnaire. 
The maximumdepth permitted on all Company vessels is 30 meters for Open Water Divers withthe Deep Adventure Dive certification, Advanced Divers, Rescue Divers,Divemasters, and Instructors. Open Water Divers without any additional Deeptraining will not be permitted to dive deeper than 18 meters.

If a diver hasreceived prior Deep Dive training, then the absolute maximum depth permitted is40m.We do notaccept any unguided dives during ALL our Liveaboards. For all our trips, aguide must be present with all participants.
The Companyreserves the right to modify and/or cancel diving arrangements for reasonsincluding, but not limited to:
 • Thenumber of customers scheduled for the trip.• Weatherconditions making the trip to the scheduled destination not possible.
 • Otherensuing technical difficulties. 

 NB:Customers or students who fail to participate in any dives on a trip or anycourse training dives, for whatever reason, shall not be reimbursed by theCompany for any unused or uncompleted portion(s) of the trip or course. 

INSURANCE Diving &travel:

 Customersare strongly advised to secure appropriate travel insurance, with a reputableinsurance provider, applicable to the activities they will be undertaking. Suchinsurance should provide comprehensive coverage of at least the following:Diving, Medical, Travel, Personal Liability, and Cancellation provisions.
TheCompany shall not be held responsible for any resultant financial or personalloss or injury where customers choose not to secure such insurance. 
The Companyshall not accept any liability for the loss or damage of any luggage or diveequipment while on board the boat, nor during the transfer(s) to or from theboat.
KomodoNational Park requires scuba diving insurance for all LIVEABOARD scuba divers.It's mandatory to have insurance for all scuba divers for the Komodo NationalPark, Banda Sea & Alor trip.   
We areworking with DiveAssure and Dan Asia Pacific, where all our guests can register online and get a 20%discount with our affiliate number. 

PAYMENT:

 We accept CASH payments in IDR, EURO and USD and Debit/Credit Visa or Mastercard.NB: A feeof 3% shall be applicable for all payments via credit/debit card (VISA orMaster Card) on-site.We do notaccept Paypal, Amex, and JCB cards.The numberof dives in any package is an estimate based on usual diving circumstances andnot a guarantee. Where circumstances arise, such as adverse weather conditions,personal illness, technical difficulties, dive site, closure, or any otherunforeseen circumstances, the number of dives may be reduced. In such cases, norefunds or compensation will be provided.  

BOOKING:

 All bookings require a 50% non-refundable deposit to secure the reservation.

CANCELLATION AND REFUNDS:

Cancellation by the customer for Hotel Packages and Diving activities excepted Liveaboard:
If a customer wishes to cancel their booking, the following cancellation fees will apply:
– Cancellation more than 30 days before the scheduled start date: Loss of deposit (30% of the total booking value).
– Cancellation between 20 days before the scheduled start date: 50% of the total booking value.
– Cancellation less than 15 days before the scheduled start date: 100% of the total booking value.
For the Liveaboard :
If a customer wishes to cancel their booking, the following cancellation fees will apply:
– Cancellation more than 60 days before the scheduled start date: Loss of deposit (30% of the total booking value).
– Cancellation between 40 days before the scheduled start date: 50% of the total booking value.
– Cancellation less than 30 days before the scheduled start date: 100% of the total booking value.

Cancellation by the Company:

 In theevent that the Company needs to cancel a trip or course due to unforeseencircumstances, such as extreme weather conditions, technical difficulties, orinsufficient bookings, customers will have the option to reschedule or receivea full refund of the amount paid. 

LIABILITY:

 The Companyshall not be held liable for any injury, loss, damage, accident, delay, orinconvenience caused to customers or their belongings during their stay,travel, or participation in any activities organized by the Company, unless dueto the negligence or misconduct of the Company. Customersare responsible for their own personal safety and well-being during their stayand are required to follow all safety instructions provided by the Company'sstaff and guides. 
 

FORCE MAJEURE:

 The Companyshall not be liable or responsible for any failure to perform its obligationsor delays caused by circumstances beyond its reasonable control, including butnot limited to acts of God, natural disasters, war, terrorism, civil unrest,strikes, government regulations, or any other event that makes it impossible orimpractical to fulfill the booking. 

GOVERNING LAW ANDJURISDICTION:

 These Termsand Conditions shall be governed by and construed in accordance with the lawsof the jurisdiction where Dragon Dive Hotel is located. Any disputes arisingout of or in connection with these Terms and Conditions shall be subject to theexclusive jurisdiction of the courts in that jurisdiction. By making abooking with Dragon Dive Hotel, customers acknowledge that they have read,understood, and agreed to abide by these Terms and Conditions.

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