Property Information
Centrally located at the heart of the historic district of Miramar, this property boasts much more than meets the eye. Don Rafa is comprised by 36 suites and boasts all the amenities of a full-service hotel in an intimate setting, including a hip lobby, a cocktail & Tapas lounge, a gym and wellness studio, and retail spaces. A rooftop restaurant services a secluded pool and terrace area overlooking the Condado Lagoon and the San Juan Bay beyond.
It’s story dates back to the mid 1900’s, when a Spanish immigrant acquires a lot at the outskirts of Old San Juan to build a seven story building he could share with his siblings. The intimacy and warmth that bore Don Rafael’s family estate is preserved and becomes the cornerstone value behind Don Rafa Boutique Hotel & Residences, a lodging experience that embraces visitors like family.
Guests will be just steps away from restaurants of all cuisines, varied museums, cinema and theater halls and scenic Condado Lagoon. Art History lovers will undoubtedly appreciate Don Rafa’s adjacency Chapel of Our Lady of Lourdes, an architectonic jewel designed in neo-gothic style. For those seeking a taste of the Boricua nightlife, choosing between the many local bars down the block, exploring energetic Condado or crossing the Dos Hermanos bridge into classic Old San Juan will offer plenty of hangout options less than 5 minutes away
Property Name: Don Rafa Boutique Hotel & Residences
Street Address: 601 Av. Miramar
City : San Juan - San Juan
Postal Code : 00907
Contact Name: Don Rafa Front Desk
Phone: 787 - 303- 3350
Amenities
- Baggage storage
- Concierge
- Elevator
- Fitness center
- Laundry service
- Lounge
- Meeting rooms
- Printer
- Swimming pool
- Valet service
- Welcome drink
- 24-hour check-in
- 24-hour front desk
- 24-hour security
- Accessible Parking
- Air conditioning
- All rooms disinfected daily
- Bar
- Beach chairs / loungers
- Board games / puzzles
- Bottled water
- Breakfast, Continental
- Buzzer / wireless intercom
- Chocolate / Cookies
- Coffee Shop
- Daily Housekeeping
- Designated smoking area
- Family rooms
- Fire extinguishers
- Guest parking
- Guests can opt out of daily room cleaning
- Honeymoon / bridal suite
- Internet
- Invoices
- Key card or motion-controlled electricity
- Live music / performance
- Low bathroom sink
- Massage
- Non-smoking rooms
- Outdoor furniture
- Pool / Beach towels
- Property has wheelchair access
- Raised toilet
- Restaurant
- Safety deposit box
- Security alarm
- Smoke alarms
- Smoke-free property
- Snack bar
- Sun deck
- Terrace
- Toilet with grab rails
- Towels changed upon request
- Valet Parking
- Visual aids: Braille
- Visual aids: tactile signs
- Wine / Champagne
Check-in/Check-out Policies
This property has the following check-in and check-out times and policies:
Check-In: 4:00 PM
Check-Out: 11:00 AM
Late Check-out Hour: 2:00 PM
Late Check-out Fees: $75.00
Late check-out (after 11:00 AM and before 2:00 PM) may result in a fee.
Property and Cancelation Policies :
Full Charge - Full Stay - If canceled within 5 days of arrival
Partial Charge - 50% of Deposit - If canceled within 7 days of arrival
No Charge - If canceled within 8 days of arrival
Terms and Conditions
Terms and Conditions
Hours of Operations
Front Desk- 24/7
Gym- 7am to 11pm
Social Club- 7am to 11pm
Pool- 8am to 7pm
Canvas Restaurant
Dinner- Wednesday to Saturday 5pm to 10pm (reservation required) Dress Code: Casual Elegant
Brunch- Sunday 10:30am to 2pm (reservation required) Dress Code: Casual Elegant
Sunday Sunset Dinner 2pm to 9pm (reservation required) Dress Code: Casual Elegant
Sunday Sunset Dinner 2pm to 9pm (reservation required) Dress Code: Casual Elegant
Lobby Bar- Sunday-Tuesday 12pm to 8pm / Wednesday to Saturday 1pm to 10pm Dress Code: Casual Elegant
Security Deposit
Security Deposit
Security hold is $200 for the full stay in all our categories except our Penthouse Suites, which is $300. Security Hold is by Credit Card and the hold will be released after the room has been inspected upon departure.
Smoking Policy
Smoking is prohibited; smoking in non-designated smoking areas within the hotel's premises will be considered a violation of this rule and may merit a $500.00 fine. Our smoking area is located on the Social Club outdoor terrace.
Mini Bar
Mini Bar available at extra cost provided in the room. Items consumed during the stay will be charge daily or at the end of the stay in the check out with credit card provided at the time of check in. If you want to use a different method of payment please let us at the time of check in.
Mini Bar
Mini Bar available at extra cost provided in the room. Items consumed during the stay will be charge daily or at the end of the stay in the check out with credit card provided at the time of check in. If you want to use a different method of payment please let us at the time of check in.
Parking
Parking has a cost of $25 daily. The hotel is not responsible for any items left in the vehicle. All vehicles are parked at the owner's risk. If a problem occurs with a vehicle in the hotel car lot, the hotel cannot accept any liability with the vehicle. If a vehicle is left in the hotel car lot for more than 8 hours after the guest has departed without the written consent of the hotel, the hotel reserves the right to remove the vehicle at the owner's expense.
Parking has a cost of $25 daily. The hotel is not responsible for any items left in the vehicle. All vehicles are parked at the owner's risk. If a problem occurs with a vehicle in the hotel car lot, the hotel cannot accept any liability with the vehicle. If a vehicle is left in the hotel car lot for more than 8 hours after the guest has departed without the written consent of the hotel, the hotel reserves the right to remove the vehicle at the owner's expense.
Early Check-In
Early Check-In is available upon availability and must be requested at least 24 hours prior to arrival. If available, Early Check-In charge will apply for a half day before 4pm.
Late Check-Out
Late Check-Out is available upon availability and must be requested at least 24 hours prior to arrival. Late Check-Out charge of $75.00 until 2pm. A charge of a full night stay will apply after 3pm.
Age Requirement
Guests must be 18 years or older to Check-In. Children of all ages are welcome to stay at our property with an accompanying adult.
Photo Identification
All guests are requested to provide a Government Approved Photo I.D. or Valid Passport upon arrival.
Cancellation Policy
Full Charge - Full Stay - If canceled within 5 days of arrival Partial Charge - 50% of Deposit - If cancelled within 7 days of arrival No Charge - If canceled within 8 days of arrival
Damage to hotel property
Hotel property may be visually inspected by our staff and if so determined, guests may be charged for the repair and/or replacement of damaged or missing equipment, furniture and/or artwork that occurred during their stay. We reserve the right to charge guests the cost of rectifying damage, caused by the deliberate, negligent, or reckless act of the guest to the hotel property or structure.
Early Check-In is available upon availability and must be requested at least 24 hours prior to arrival. If available, Early Check-In charge will apply for a half day before 4pm.
Late Check-Out
Late Check-Out is available upon availability and must be requested at least 24 hours prior to arrival. Late Check-Out charge of $75.00 until 2pm. A charge of a full night stay will apply after 3pm.
Age Requirement
Guests must be 18 years or older to Check-In. Children of all ages are welcome to stay at our property with an accompanying adult.
Photo Identification
All guests are requested to provide a Government Approved Photo I.D. or Valid Passport upon arrival.
Cancellation Policy
Full Charge - Full Stay - If canceled within 5 days of arrival Partial Charge - 50% of Deposit - If cancelled within 7 days of arrival No Charge - If canceled within 8 days of arrival
Damage to hotel property
Hotel property may be visually inspected by our staff and if so determined, guests may be charged for the repair and/or replacement of damaged or missing equipment, furniture and/or artwork that occurred during their stay. We reserve the right to charge guests the cost of rectifying damage, caused by the deliberate, negligent, or reckless act of the guest to the hotel property or structure.
Cost per item: Washcloth: $10 Hand Towel: $15 Bath Towels: $25 Duvet Cover: $80 Duvet: $120 Bedsheets: $60 Bathroom Ceramics: $30 each Vanity Mirror: $50
Inappropriate Behavior
It is the hotel's policy that all our guests have the right to be treated with dignity and respect. As a responsible host we believe that we have a duty to our guests to protect them from inappropriate behavior. Should any actions by a guest be deemed inappropriate by our manager on duty, or if any inappropriate behavior is brought to the attention of the manager on duty, the hotel reserves the right, after any allegations have been investigated, to take action against the guest. Depending on the severity of the guests' actions. The police may become involved at the hotel, or guests may be asked to leave the hotel.
Lost / Damaged Property
Don Rafa Boutique Hotel & Residences is not responsible for any lost / missing item after guests departure. If we find any lost property, we will make every reasonable effort to locate the owner and return it, but if we can not locate the owner and an item is not reclaimed with the guest departure it will be disposed of by the hotel.
It is the hotel's policy that all our guests have the right to be treated with dignity and respect. As a responsible host we believe that we have a duty to our guests to protect them from inappropriate behavior. Should any actions by a guest be deemed inappropriate by our manager on duty, or if any inappropriate behavior is brought to the attention of the manager on duty, the hotel reserves the right, after any allegations have been investigated, to take action against the guest. Depending on the severity of the guests' actions. The police may become involved at the hotel, or guests may be asked to leave the hotel.
Lost / Damaged Property
Don Rafa Boutique Hotel & Residences is not responsible for any lost / missing item after guests departure. If we find any lost property, we will make every reasonable effort to locate the owner and return it, but if we can not locate the owner and an item is not reclaimed with the guest departure it will be disposed of by the hotel.
Security
Our premises have 24 hour surveillance recording cameras in all public areas for the security of all our guests and visitors.
Pet Policy
We only allow well-mannered pet dogs on property. The maximum number of pets allowed in one suite is two with a pet fee of $75 daily. Pets must be kept on a leash, harness, or similar device always while in public areas. Damages made by pets are the full responsibility of their owners and charges will be placed on your room bill.
Service animals are excluded from our pet policy. They will not be charged the $75 daily pet fee as required by law. Service dogs following ADA guidelines are welcome to enter any area of the hotel that a regular guest is allowed. However, damages made by service dogs are the full responsibility of their owners and charges will be placed on your room bill.
We only allow well-mannered pet dogs on property. The maximum number of pets allowed in one suite is two with a pet fee of $75 daily. Pets must be kept on a leash, harness, or similar device always while in public areas. Damages made by pets are the full responsibility of their owners and charges will be placed on your room bill.
Service animals are excluded from our pet policy. They will not be charged the $75 daily pet fee as required by law. Service dogs following ADA guidelines are welcome to enter any area of the hotel that a regular guest is allowed. However, damages made by service dogs are the full responsibility of their owners and charges will be placed on your room bill.
Film and Photography Policy
Commercial Photography and Video shoot is not permitted at Don Rafa Boutique Hotel & Residences without the express written permission from the hotel management.
Don Rafa Boutique Hotel & Residences does not allow any area of its hotel property to be used for professional or commercial photography or videography (including but not limited to Wedding, Engagement, Corporate, Portraits, Advertising Photography, and Model/Fashion shoots, Instagram, TikTok, Only Fans, Music Videos). If you book a suite at our property, this does not mean that the room is a private location for your photography or videography.
Guests may shoot non-commercial photography or video for their own personal use. All photographs and videos should be taken from public viewing areas and must be taken with a phone or hand-held camera (Non-Professional Equipment). Camera or video equipment that could potentially impede foot traffic such as tripods, monopods, lighting setups, large reflectors, and staging shots are expressly forbidden.
Any unauthorized professional photographers/videographers who are not guests of the hotel will be asked to leave the hotel property immediately.
Don Rafa Boutique Hotel & Residences has the right, at its sole discretion, to withhold or withdraw consent to photograph and/ or video of the hotel and related property. Photographs may not be published, sold, reproduced, transmitted, distributed, or otherwise commercially exploited in any manner whatsoever. All Trademarks, marks, logos, images, artwork, and facilities are the sole property of Don Rafa Boutique Hotel & Residences and may not be used, reproduced, displayed, or distributed without written consent.
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