The Stone Gate Resort

Guest Responsibilities | All guests staying in the accommodations reserved underthe reservation agree to the policies set forth below. This includes theactions and/or behavior of unsupervised children. Violations of any of thesepolicies shall be grounds for immediate eviction from the premises andforfeiture of payment.

Registered Guests | As a means of preserving exclusivity,use of the resort’s amenities, parking, or grounds is limited to registeredguests of the resort. If you’d like to visit with friends or relatives notstaying onsite, you must do so offsite, i.e. restaurant, public area, amusementpark, etc. Non-registered guests will be asked to leave immediately.

Quiet Hours | Quiet hours are strictly enforcedthroughout the resort, including all common areas and inside youraccommodation, and begin at 10:00 pm and run until 7:00 am daily.
During this time, excessive noise is not permitted. Thisincludes but is not limited to, loud music or entertainment, shouting, running,propping open guest room doors, or any other activity that may be disruptive toother guests. Following a single warning, offending guests will be asked tovacate the premises. 

Party Policy | Ourprimary responsibility is to provide a comfortable and relaxing experience forall our guests. Parties are strictly forbidden and any registered guests ortheir invitees found to be having or permitting a party will be subject toeviction. All room charges and other hotel fees and taxes will be forfeited inthe event of removal. 

Any guest room/suite/cabin occupancy above the limit perroom/suite/cabin is considered a “party.” A party is defined as any of thefollowing:
·Exceeding the maximum occupancy in a room/suite/cabin
·Noise or disturbance complaints from other guests
·Any underage drinking of alcoholic beverages
·Illegal drug use
·If the guest room requires excessive or unusual cleaning
·Damage to the room and or furnishings
·Throwing items out of the guest room windows/doors 

Damages | Allguests on property are responsible for their own behavior at all times. Anyguest who causes damage to equipment, grounds, or buildings on the propertywill be responsible for repairs and loss of use. Repairs and replacements willbe charged at actual repair/replacement value, plus 15%. 

Smoking | Allaccommodations and common areas- pool deck, beach area, tiered beach terrace,playgrounds, sports courts, etc. are strictly smoke-free environments. Thisincludes all forms of smoking, including cigarettes, cigars, vape pens,e-cigarettes, and marijuana. Smoking is permitted around the firepits. For moreinformation on areas onsite where smoking is permissible, please contact theFront Desk. 

Pets | There areno pets allowed on the property. Comfort and/ or emotional support animals arenot service animals and are not recognized by the ADA. 

Beach & Swimming Pool | Please take a moment to familiarize yourself with theNew York State Bathing Facilities Policies: 
·No lifeguard on duty.
·Children under 16 years of age must be accompanied to thebathing facility by a parent or guardian, (an adult who is responsible for thechildren and their behavior.)
·A minimum of two adults, 18 years of age or older, mustbe present whenever this swimming facility is in use, with at least one adultremaining on the pool deck.
·IN AN EMERGENCY, dial 911 and notify the facilityoperator and contact help as soon as possible. A free telephone is provided atthis facility at the front office and the beach. Telephone numbers for thenearest emergency medical service are posted.
·Only use this facility during posted hours of operation.
·Do not drink alcohol and swim.
·No diving, horseplay or running on pool deck/ beach wharfallowed. 

Firearms |Firearms are not permitted on site or in any accommodation for any reason,including storage. 

Guests who fail to abide by this policy may be asked toleave the resort without a refund. A blanket exception to the restrictionsdescribed in this policy statement applies only to law enforcement officers anddesignated military personnel who are on duty and required to carry firearms inthe performance of their duties. No exemption to this policy is allowed forprivate persons, even those licensed and permitted to carry a firearm, and/or,where applicable, to conceal carry a firearm. Note: This is a felony in NewYork. Authorities will be notified. 

Fishing | Althoughfishing is not allowed on the property, day passes may be purchased next-doorat the Hearthstone Campground for $10/car. A NY State fishing license isrequired for anyone over the age of 16. 

Cabin Cancellation Policy | Cabin cancellations up to 60 days prior to check-in datewill be refunded the deposit in full. Cancellations made inside 60 days will beissued a resort credit.* Cancellations made inside 14 days will forfeitdeposit and resort credit.  
*Resort credit expires at the end of2023 Season (October 8, 2023) 

Hotel Room Cancellation Policy | Hotel room cancellations up to 30 days prior to check-indate will be refunded the deposit in full. Cancellations made inside 30 days willbe issued a resort credit.* Cancellations made inside 7 days will forfeitdeposit and resort credit.   
*Resort credit expires at the end of2023 Season (October 8, 2023) 

Maximum Occupancy | Occupancyincludes total number of people- including adults, children, and infants.  
Check-In and Check-Out | Check-In is during the hours of 4:00 pm and 7:00 pmdaily. Special check-in accommodations can be arranged if arriving after 7:00pm. Check-out is promptly at 10:00 am.  

Accessibility | TheStone Gate Resort is not handicap accessible. There are no walk-in/roll-inshowers or ramps into the cabins. Read our entire accessibilitystatement.

Policy Violations | Anyviolations to these policies shall be grounds for immediate eviction from thepremises and forfeiture of payment. 

For any questions, please email us at reservations@thestonegateresort.com or call us at (518)691-3110. (updated June 25, 2023)