Property Name: The Villa by Contemporary Ceylon
Address 1: 40/17 Samanthara Road
City : Wadduwa - Western
Contact Name: Chinthaka Prasanna
- Laundry service
- Room service
- Swimming pool
- Welcome Drink
- Pool Table
- Beach Access
- BBQ Area
Check-In / Check-Out Policies
This property has the following check-in and check-out times and policies.
Check-In: 1:00 PM
Check-Out: 11:00 AM
Property and Cancellation Policies :
Full Charge - Full Stay - If cancelled within 14 days of arrival
Partial Charge - 50% of Full Stay - If cancelled within 30 days of arrival
Terms and Conditions
TERMS AND CONDITIONS
Terms & Conditions below are between theparty indicated on the reservation booking (the Guest) and The Villa byContemporary Ceylon (the Villa) representing its holding company ContemporaryCeylon (Pvt) Ltd.
The terms in this document are toform the entire agreement between the Guest and the Villa and shall supersedeany prior agreement. Where there is a discrepancy between this document andterms displayed by an Online Travel Agent, Travel Agent or other authorisedThird Party, these terms will prevail. Any alteration to any terms must beconfirmed in writing by a director of Contemporary Ceylon (Pvt) Ltd.
We are all keen to resume our servicesafter the Covid-19 pandemic. We are doing everything we can with regard to protectingthe health and safety of both our guests and staff. This includes enactingstrict protocols with reference to Government regulation and following internationalrecommendations. While we are doing our part, we urge our guests to be mindfulof this new global situation and follow the guidelines for guest etiquette whilston the property. Please follow our recommendations as non-compliance couldpotentially impact our ability to operate and endanger the health of guests andstaff. Any non-compliant Guest will be asked to vacate the premises and any respectivefees shall be non-refundable. Further information is available on our websiteor please confer with staff when in doubt.
The followingcancellation polices shall take effect and supersede those displayed by OnlineTravel Agents, Travel Agents or authorised Third Parties. For the avoidance ofdoubt, the months noted in the travel seasons refer to the intended Check InDates.
Off Season (April-Octoberinclusive)
Cancellations made within 72 hoursof the Check In Date - 100% of the total booking price
High Season (February,March, November)
Cancellations made within 14 daysof the Check In Date - 100% of the total booking price
Peak Season (December-Januaryinclusive)
Cancellations made from the Timeof Booking to 30 days of the Check In Date - free cancellation
Cancellations made within 30 days to 14 days ofthe Check In Date - 50% of the total booking price
Cancellations made within 14 days of the CheckIn Date - 100% of the total booking price
Guests who fail to show up and check induring their stay will be charged all total outstanding amounts due to theVilla.
Checking In and Out
Check In is at 2 pm. Checkout is at 11am
Any early check out or shortening of the staywithin 14 days of the Check In Date shall not reduce any previous amount owedto the Villa by the Guest.
Late checkouts may be available upon request and isdependent upon arrivals and the occupancy of the Villa. Please contact theVilla directly to check availability. Additional fees may be applied. A latecheck-out fee may apply if the property is not vacated prior to the setcheck-out time of the property.
Late bookings are those made andconfirmed until 12pm of the same day. Such bookings shall be taken at the fulldiscretion of the Villa. If accepted prepayment of the total value of the roomis required to confirm the reservation.
Credit Card Reservation Policy
A valid Credit Card is required at time of booking and a valid Credit Card mustbe presented at time of check in. Payment is not taken at the time of the bookingunless the booking is made through an Online Travel Agent or Third Party orTravel Agent which necessitated prepayment or which gives the guest the choiceof prepayment. At the time of making the booking, the Credit Carddetails are retained and the Villa reserves the right to charge the Credit Cardin the event of Cancellation (subject to the Cancellation Policy), No Show,Property Damage, penalties or to collect any outstanding sums due from theGuest. In the case of reservations made through Booking.com, the Villa reservesthe right to charge the card at any point after the booking is made.
A valid NIC (Sri Lankans only) or passport is required at check in to verifythe identity of the guest. The Villa reserves the right to take photocopies orscanned copies of any relevant identification documents in relation to thebooking for its own records and for Government regulated Covid-19 tracing.
Accessibility or Special Needs
Any direct or indirect reference to disabled or special needs facilitieswith regard to rooms or the property whether found anywhere online or in printare indicative only and do not suggest complete provision of facilities as maybe compulsory under another country's regulations. If special facilities arerequired we recommend contacting The Villa ahead and learning exactly what isin place and what can be arranged for your stay. It is important to us thatyour stay is made as comfortable as possible and if there is anything that youfeel is required as per any disability or medical condition please contact usso that we may make necessary arrangements if possible.
A Credit Card pre-authorisation of $75 may be required upon check in. Thepre-authorised amount is set aside by your bank for a period of up to 10working days. The pre-authorisation will affect your available funds balance orspending limit. For more information on this practice we suggest contactingyour bank for more information. Once a pre-authorisation has been made, wecannot release, remove or lower the authorised amount, until we process thefinal account on departure. The Villa reserves the right to pre-authorise allcredit cards upon check in. Cash is not an acceptable form of bond when stayingwith The Villa.
If any visitor to the Villa causes any direct or indirect damage toproperty, living fauna or flora or any animate or inanimate object on thepremises at any point in time, they will be liable for such damage and theVilla reserves the right to charge any amount to rectify the damage at TheVilla's sole discretion. Should the offending visitor be unavailable orunwilling to pay reparations to the Villa, the Villa shall charge the Guest onthe booking record automatically under the Credit Card Reservation Policy.
Smoking is not permittedinside any of the rooms or internal spaces of the Villa. If any visitor isfound to be in violation of this clause, the respective Guest will be charged apenalty fee under the Credit Card Reservation Policy at the Villa’s solediscretion.
The Villa is meant to bea wholesome, family friendly hotel. Accordingly any form of illegal drugs,narcotics or similar substances are not permitted on the premises. Any visitorfound to be in possession or known to be consuming any of the above substancesshall be asked to vacate the premises and the respective total booking feeshall be non-refundable and charged accordingly. If any visitors are found tobe in violation of this clause, The Villa also reserves the right to impose apenalty fee on the respective Guest booking under the Credit Card ReservationPolicy at the Villa’s sole discretion.
Some rooms allow for an extra bed to be added. Fees for additional guests onhalf board basis in such accommodation are as follows:
Extra bed for children aged 2 to 12 : 50 USD + Taxes and Service Charge
Extra bed for children above 12 and adults : 70 USD + Taxes and Service Charge
Christmasand New Year’s Eve Reservations
The Villa prepares a special menu for Christmas andNew Year’s Eve. These evenings will incur a mandatory supplementary charge ontop of any quoted room rate as follows: 24th December & 31stDecemberAdults – 50 USDChildren under 12 – 25 USD Only Bed and Breakfast packages will be availableon the above mentioned dates unless a Guest has a pre-existing arrangement withthe Villa. If a Half Board package is requested for a period which includes 24thor 31st December, those specific dates shall be on a Bed and Breakfast packageonly.
All credit / debit card payments made to The Villa By Contemporary Ceylon willincur a 1.5% non-refundable, credit card service fee. Bookings made throughThird Party sites or Travel Agents may have similar credit card fees oradditional commission or booking fees.
All room rates are quoted in US Dollars. Any conversion into foreign currencyprovided by The Villa are for reference only and not binding. Only thecurrency confirmed on invoices during your reservation is confirmed. Anyinvoices quoted in US Dollars which are to be transacted on The Villa premisesincluding unilateral payments made as per the Terms and Conditions are subjectto conversion into Sri Lankan Rupees for the transaction in accordance withlocal taxes and regulations. All payments made to The Villa which requiresa currency conversion shall be subject to the foreign currency conversions ofthe respective bank which facilitates the transaction.
Government Taxes and Charges
In accordance with local taxes and regulations, 10% Service Charge, 15% VAT, 2.3%NBT and 1% Tourist Board Levy are applicable on all accommodation rates anditems or services sold on the property. Such taxes and charges may vary at thediscretion of local authorities and any discrepancy between the Time ofBooking and the Check In Date will be explained to guests at check in andany invoices and outstanding sums will be amended accordingly. Should it bediscovered that an Online Travel Agent, Third Party or Travel Agent quoted anincorrect net price to the Guest for accommodation, services or items atthe Villa, the Guest will be made aware of the discrepancy and anyinvoices and outstanding sums will be amended accordingly. Should anydiscrepancy be discovered in a Guest's booking with regard to local governmenttaxes or charges, the Guest will be made to pay the outstanding amount to theVilla.
The Villa reserve the right to cancel contracts and reservations basedupon incorrect information being displayed in relation to price, inclusions orservice at any point in time. The Villa controls the prices of its directbookings and a few Online Travel Agent websites. Any prices orbookings erroneously represented by other Third Parties or Travel Agentsshall not be accepted and such bookings will only be confirmed upon review bythe Villa. In the case of Online Travel Agents displaying incorrect prices dueto their own negligence or system errors – the Villa reserves the right tocancel resulting bookings but will do so employing reasonable discretion. Assuch it is always best to confirm rates on the Villa’s direct booking site.
Villa Rights to Cancel or Amend Bookings
We reserve the right to cancel or modify reservations where it appears that acustomer has engaged in fraudulent or inappropriate activity or under othercircumstances where it appears that the reservations contain or resulted from amistake or error. We reserve the right to cancel or amend bookings if they donot adhere to our Terms and Conditions.
If any feature/facility is essential for the guest in choosing a particularproperty, we recommend contacting the Villa prior to booking. The Villa cannotbe held liable for omissions or errors whether temporary or permanent of aproperty’s facilities and services. Photos shown on the website are indicativeonly and may not specifically represent the exact room allocated to you.Destination images featuring The Villa may not represent the views offered fromour locations. Accommodation facilities listed may not apply to all roomtypes.
In the event of a situation whereby the Property cannot provide accommodationas previously confirmed for whatever reason, the Property will undertake torelocate guests to a comparable alternate property at its absolute discretionwith no additional cost to the guest. Should the guest wish to choose aproperty of a higher standard other than offered under this condition, theguest will be required to pay any price difference. Should the guest not wishto accept the relocation, a full refund & booking cancellation may begranted.
The Villa shall not be held liable for an inability to provide anyaccommodation, items or services if its operation has been disrupted orprevented due to an Act of God, adverse weather, natural disaster or any otherForce Majeure which is completely outside of its control. This includessituations where Force Majeure prevents or disrupts the Guest from travellingto and from the Villa premises.
As a condition of your use of this Website, you warrant to TheVilla that you will not use this Website for any purpose that is unlawfulor prohibited by these terms, conditions, and notices. Although The Villa mayfrom time to time monitor or review discussions, chats, postings,transmissions, bulletin boards, and the like on this Website, The Villa isunder no obligation to do so and assumes no responsibility or liability arisingfrom the content of any such locations nor for any error, defamation, libel,slander, omission, falsehood, obscenity, pornography, profanity, danger, orinaccuracy contained in any information within such locations on the Website.You are prohibited from posting or transmitting any unlawful, threatening,libelous, defamatory, obscene, scandalous, inflammatory, pornographic, orprofane material or any material that could constitute or encourage conductthat would be considered a criminal offense, give rise to civil liability, orotherwise violate any law. The Villa will fully cooperate with any law enforcementauthorities or court order requesting or directing The Villa to disclose theidentity of anyone posting any such information or materials.
Limitation of Liability
Notwithstanding anything contained in these Terms and Conditions to thecontrary, The Villa shall not be responsible for indirect damage, damagearising from consequential damage or special circumstances, including but notlimited to loss of revenue, loss of profit, loss of use, loss of opportunity,arisen out of the performance or non performance of obligations under thisTerms and Conditions.
If by operation of law it is determined that a particular clause withinthese Terms and Conditions is invalid, the operation of the remaining clausesshall not be affected in any manner whatsoever.
Governing Law and Jurisdiction
The Terms and Conditions and respective disputes are governed by thelaws and regulations of the Democratic Socialist Republic of Sri Lanka.