Nestled in the heart of Queenstown, New Zealand’s premier holiday destination, The Spire Hotel offers award-winning luxury accommodation within a lively precinct. Ours is a distinct experience, merging exceptional service and impeccable style with genuine hospitality and inner-city vibrancy. Inheriting its name from a nearby church steeple, The Spire is a globally recognised establishment offering more than a luxurious escape. From the rooms to the streets, our boutique service will ensure your stay in Queenstown is every bit as indulgent and relaxing as it is lively and exciting.
Property Name: The Spire Hotel
Street Address: 5 Church Lane
City : Queenstown
Postal Code : 9348
Contact Name: Guest Services
Phone: +64 3 441 0004
Email: Queenstown@thespirehotel.com
Amenities
- Baggage storage
- Elevator
- Gift shop
- Laundry service
- Lounge
- Room service
- Valet service
- 24-hour front desk
- Air conditioning
- Internet
- Non-smoking rooms
- Valet Parking
Check-in/Check-out Policies
This property has the following check-in and check-out times and policies:
Check-In: 3:00 PM
Check-Out: 11:00 AM
Property and Cancelation Policies :
The Spire Saver is both non-refundable and non-exchangeable. By confirming your booking, you acknowledge and agree to the following terms: Full payment is required at the time of booking, inclusive of a 2.5% non-refundable credit card surcharge. All payments are final and taken from the Credit Card provided for guarantee, no refunds will be issued for cancellations, no-shows, or early departures. Date changes are not permitted; once the reservation is confirmed, it cannot be modified or transferred to another date or guest.
Standard Cancellation: Reservations cancelled between 30 days and 15 days of arrival incur a cancellation fee equal to 50% of total stay. Reservations cancelled within 14 days of arrival incur 100% cancellation fee for each room night booked.
Peak Seasons (1 July - 5 October, 15 Dec - 30 April): Reservations cancelled between 60 days and 30 days of arrival incur a cancellation fee equal to 50% of total stay. Reservations cancelled within 30 days of arrival incur 100% cancellation fee for each room night booked.
Groups Cancellation: Group (4+ Suites) Reservation Cancellation within 90 days incurs 50% charge, within 45 days of arrival 100%cancellation fee applies, calculated on total value of accommodation booked.
We recommend that you take full travel insurance, which protects against unexpected changes to your travel agenda.
Terms and Conditions
Standard Rate Booking Procedure: We require a valid Credit Card number, expiry date & CVC with which to take a 50% deposit up front to secure your reservation. Your booking will be confirmed once we have received this deposit. Accounts are to be settled on departure.
The Spire Saver Rate: Both non-refundable and non-exchangeable. By confirming your booking, you acknowledge and agree to the following terms:
Full payment is required at the time of booking, inclusive of a 2.5% non-refundable credit card surcharge. All payments are final and taken from the Credit Card provided for guarantee, no refunds will be issued for cancellations, no-shows, or early departures. Date changes are not permitted; once the reservation is confirmed, it cannot be modified or transferred to another date or guest.
A non-refundable GST inclusive surcharge will apply to all credit card transactions comprising of 2.5% for Visa, Mastercard & Amex.
If you would like to proceed with another payment option please call or e-mail us.
We strongly recommend purchasing travel insurance to protect against unforeseen circumstances.
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