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Nestled in the heart of Queenstown, New Zealand’s premier holiday destination, The Spire Hotel offers award-winning luxury accommodation within a lively precinct. Ours is a distinct experience, merging exceptional service and impeccable style with genuine hospitality and inner-city vibrancy. Inheriting its name from a nearby church steeple, The Spire is a globally recognised establishment offering more than a luxurious escape. From the rooms to the streets, our boutique service will ensure your stay in Queenstown is every bit as indulgent and relaxing as it is lively and exciting. 

Property Name: The Spire Hotel

Address 1: 5 Church Lane

City : Queenstown

Postal Code : 9348

Contact Name: Guest Services

Phone: +64 3 441 0004

Email: Queenstown@thespirehotel.com

  • Baggage storage
  • Elevators
  • Gift shop
  • Laundry service
  • Lounge
  • Meeting rooms
  • Room service
  • Valet service

Check-In / Check-Out Policies

This property has the following check-in and check-out times and policies.

Check-In: 3:00 PM

Check-Out: 11:00 AM

Property and Cancellation Policies :
Reservations within 1st February – 17th December:If the reservation is cancelled within 30 days of arrival a cancellation fee equal to 50% of total stay will apply.  A 100% cancellation fee for each room night booked will be charged if the cancellation is received within 7 days prior to arrival. 
Reservations within 18th December – 31st January:If the reservation is cancelled within 60 days of arrival a cancellation fee equal to 50% of total stay will apply.  A 100%cancellation fee for each room night booked will be charged if the cancellation is received within 30 days prior to arrival. 

COVID-19 Cancellation Policy: If the city or area in which you permanently reside or Queenstown is under government travel restrictions and affects your ability to travel, we are able to amend your booking to an alternative date or hold the deposit as credit to be used within twelve (12) months from your original arrival date. New dates are subject to availability and any rate difference will be applied. If the reservation is cancelled within 30 days of arrival a cancellation fee equal to 50% of total stay will apply. A 100% cancellation fee will be charged if the cancellation is received within 7 days prior to arrival.

Terms and Conditions

Reservations are not considered guaranteed without receipt of valid credit card details and/or payment of deposit.
Accounts are to be settled on departure
A GST inclusive surcharge will apply to all credit card transactions comprising of 1.5% for visa and mastercard & 3% for Amex. 
Hotel credit to be redeemed for in-room dining and a la cartemenus at No5. The credit must be spent in the hotel during the booked stay andproduced at the time of check-out, against the final bill. Credit isnon-transferable and cannot be redeemed for cash.

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