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Located on the paradisiacal beach of Tulum, facing the Caribbean Sea and surrounded by nature, Dune Boutique Hotel is the perfect hideaway to relax and enjoy the tropical atmosphere.

Our 22 rooms are decorated with typical elements of the Yucatan Peninsula and offer the best comfort for our guests:
king size bed, private bathroom, hot water, air conditioning, mini frigde, kettleor coffe machine, hairdryer, safe box security, terrace or balcony depending on the room you choose, and free Wi-Fi.


Property Name: Dune Boutique Hotel Tulum

Street Address: Carretera Tulum Boca Paila Km 7

City : Tulum - Quintana Roo

Postal Code : 77780

Contact Name: Reservas Dune

Phone: +52 1 984 2389529 +52 1 984 209 9136 WhatsA

Email: ventas@dunetulum.com

Amenities
  • Baggage storage
  • Concierge
  • Laundry service
  • Lounge
  • Photocopying services
  • Printer
  • Room service
  • Swimming pool
  • Valet service
  • Welcome drink
  • 24-hour security
  • Air conditioning
  • Airport shuttle
  • Bar
  • Beach
  • Beach area (private)
  • Beach chairs / loungers
  • Beachfront
  • Bike tours
  • Bottled water
  • Breakfast in the room
  • Breakfast, free
  • Cashless payment accepted
  • CCTV outside property
  • Daily Housekeeping
  • Face masks available for guests
  • Fire extinguishers
  • Guests can opt out of daily room cleaning
  • Hand sanitizer provided
  • Happy hour
  • Internet
  • Massage
  • Massage chair
  • No Children Allowed
  • Non-smoking rooms
  • Open-air bath
  • Pool / Beach towels
  • Prepared lunches
  • Refillable water stations
  • Restaurant
  • Safety deposit box
  • Shuttle service
  • Spa
  • Taxi service
  • Themed dinners
  • Tour Assistance
  • Towels changed upon request
  • Yoga

Check-in/Check-out Policies

This property has the following check-in and check-out times and policies:

Check-In: 15:00

Check-Out: 12:00

Property and Cancelation Policies :
General reservation policiesRates based on double occupancy (2 people) per room, per night in US dollarsRates are subject to 21% tax (16% VAT and 5% lodging tax) + 4 USD per night per room of environment tax Dynamic rates subject to daily occupancy.In case of last-minute reservations, the Check-in schedule will be subject to the hotel's operation.Payments and cancellation policies vary according to the type of promotion chosen at the time of your reservation, it is necessary to verify the applicable policies to your reservation.Credit Cards, VISA, and Mastercard are accepted at the Hotel.PromotionsIt is necessary to review the conditions of each promotion applied to your reservation to understand the applicable payment and cancellation policies Most of our promotions apply a nonrefundable policy.Deposits and Payments Charges made by the hotel before, during, and after the guest's stay are subject to the exchange of valid currency at the hotel.100% of the stay will be charged once the free cancellation period has ended.For 1-night stays, full prepayment plus tax is required after the 8-day free cancellation period ends.CHRISTMAS and NEW YEAR –December 20, 2024, to January 20, 2025 A deposit of 100% of The total cost of the stay, taxes included, is required to guarantee your reservation at the time of booking. No cancellations or refunds are allowed during this period.InvoicesIf an invoice is required, it must be requested within a period not exceeding 48hours after payment of the deposit or 100% of the total stay in accordance with the chosen reservation policy. CancellationsCancellation up to 8 days before the arrival date will not generate any charge if the rate choosen is standar rate.The cancellation requested 7 days or less before the arrival date, will be subject to a penalty of the deposit charged for 100% of the total amount of the reservation.Any requested cancellation must be made by mail or through the hotel's website.Cancellations are not accepted by phone or verbally.No cancellations are allowed from December 20th, 2024 to January 20th, 2025. 
For non-refundable reservations, credit of the same amount paid for future stay may apply depending on hotel availability for a 12-month period,dates not available from December 20, 2024 to January 20, 2025, applied on the standard rate, with up to 72 hours before the arrival date, otherwise the credit is not applicable.RefundsAll applicable refunds are subject to hotel scheduling and availability.Dune Tulum is not responsible for refunds not made by Travel Agencies if the reservation policy applies for a refund. Reservation changesAny modification is subject to hotel availability. In case there is a difference in the rate, it must be covered by the client.Under no circumstances, if a new rate is lower, will the hotel refund or apply credits.The cancellation policy applies based on the initial date of purchase.In case of force majeure events such as cases of force majeure, war, terrorism, epidemic, pandemic, hurricane, civil unrest, government authority or any otheremergency that makes it impossible for us to supply our facilities, the guest may request the modification of their reservation for a future stay for the same amountpaid in a time lapse of 12 months with black out dates from December 20, 2024 toJan 20, 2025  with the modification specifications mentioned above, upto 72 hours before the arrival date.No show and early departures In case of a no-show, the deposit will be applied without the option of refund for theperiod covered and the room will be released at the corresponding departure time the day after arrival.Any early departure  or late arrival does not generate any refundor liability for the hotel. Extra persons in roomMaximum occupancy per room allowed: 2 adults.If there are rooms that allow space to place an extra bed, the price per night will be 100 USD with taxes included, in addition to the rate confirmed in your reservation. Forgotten objectsDune Tulum is not responsible for objects left in the hotel facilities.Check-in 3:00 p.m. Check out at 12:00 p.m. Terms and Conditions General terms and conditions of use of the website 
Legal warning 
The website www.dunehoteltulum.com as well as the derived services are marketed through the company AGAVETULUM S. A. DE C.V. from now on DUNE TULUM, RFC:ATU150320EZ9 and registered office at Carretera Tulum-Boca Paila Km. 7, Tulum,Quintana Roo 77780. 
1.The user declares that he is of legal age (thatis, he is at least 18 years old) and has the necessary legal capacity tocontract the products and services offered on the DUNETULUM website in accordance with these general conditions,which he understands and under stands in his whole.
2.All the information that the user provides to access and use this website is true, accurate and complete. You are obliged to DUNE TULUM to keep it updated.
3. The user agrees that the data provided is correct and in particular regarding the credit or debit card that he uses, theyare his property and that he authorizes DUNE TULUM to charge the purchased services.
4. Travelers are responsible for carrying all the documentation in order regarding passports, visas, etc. In some cases, the passport is required to be valid for at least 6 months. It is recommended to check with the authorities thenecessary requirements to travel to the specific destination. Being a baby or child does not exempt from not carrying documentation.
5. The website 
www.dunehoteltulum.com is solelyand exclusively for the user's personal use. Modification, reproduction, duplication,copying, distribution, sale, resale and other forms of exploitation for commercial or non-commercial purposesare prohibited.
6.DUNE TULUM reserves the right to make changes atany time on our website, aswell as in these general conditions.
7. Please make sure that you have read andunderstood the clauses and productinformation, it is your responsibility toensure that you have.
8. Any controversy arising from the interpretation or execution of the seconditions, as well as the relationship that may arise between the user and DUNETULUM will be interpreted under Mexican legislation. To resolve any discrepancy that may arise in the interpretation of thesegeneral conditions ortherelationship that arises between the user and DUNETULUM, the parties expressly waive any jurisdiction that may correspond to themand submit to the jurisdiction and competence of the courts and tribunals ofthe city from Tulum,Quintana Roo, Mexico.  
Notice of Privacy 
This privacy policy applies to the web
www.dunehoteltulum.com Please read it carefullyIn it you will find important information about the processing of your personal data and the rights recognized by the current regulations on the matter.We reserve the right to update our privacy policy at any time due to business decisions, as well as to comply with eventual legislative or jurisprudential changes. If you have questions or need any clarification regarding our Privacy Policy or your rights, you can contact us through the channels indicated below.You declare that the data you provideus, now or in the future, are correct and truthful and you agree to notify us of any changes to these. In case of providing personal data of third parties,you agree to obtain the prior consent of those affected and to inform the maboutthe content of this policy.In general,the fields of our forms that are indicated as mandatory, must necessarily be completed in order to process your requests.  
 Who is responsible for the processing of yourdata?
The data of our users will be processed for the management of the relationship with them, for the processing and commercial monitoring of their reservations, the provision of the requested services, the attention to their requests and queries, the administration and management ofthe security of the web and the fulfillment of our legal obligations. Said datawill also be processed for analytical purposes and to improve the quality ofour services. Said data will also be processed for internal administrative purposes of DUNE TULUM, as well as for claimsmanagement,quality management and reputation purposes. This includes the analysis of consolidated reservation data processed through the Web. Likewise, your data will be processed for marketing purposes and commercial shipments related toproducts and services of DUNE TULUM dedicated to leisure activities,tourism,hotel accommodation, transport, travel, restoration,excursions and /or saleand promotion of the use of real estate shifts tourist.
How long will we keep your data?
 In general, we keep your data for the duration ofthe relationship youhave with us and in any case for the periods provided forin the applicablelegalprovisions, for example, in accounting and tax matters,and for the time necessary to attend to possible responsibilities arising fromthe treatment.We will cancel your data when it is no longer necessary orrelevant for the purposes for which it was collected. The data processed for commercial purposesare kept active as long as the interested party does notrevoke their consent orrequest its deletion. The supports in which the existence of your consent forthe processing of your data for these purposes,such as signed forms, electronic form submission logs, Checkin sheets, will bekept for the entireduration ofthe treatments and the applicable prescription periods. If you considerthat your right to protect personal data has been harmed by any conductof our employees or our actions or responses, you presume that in the treatment of yourpersonal data, there is some violation of the provisions set forth inthe FederalLaw on Protection of personal Data in Possession. Individuals may file thecorresponding complaint or complaint with the IFAI, For moreinformationvisit 
www.ifai.org.mx  
 
Terms and Conditions

LAST MINUTE PROMO #% OFF:

  • Discount is applied to reservations confirmed 7 days before arrival.
  • Not applicable on all dates.
  • Non refundable rate. 
  • The total amount will be charged after confirmation.
  • No cancellations nor modifications are allowed after confirmation.
  • 100% penality
 ADVANCE BOOKING PROMO #% OFF:
  • Discount is applied to bookings made in advance of 30 days prior to arrival.
  • Available only for some dates.
  • Non refundable rate. 
  • The total amount will be charged after confirmation.
  • No cancellations nor modifications are allowed after confirmation.
  • 100% penality
IMPORTANT NOTES:
  • Rates are in US Dollars, per room per night in single or double occupancy
  • Taxes NOT included (16% VAT + 5% ISH)
  • American breakfast included
  • Adults only. Children under 18 years are not accepted
  • No pets

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