Hola dear guest, please note that reservations shall only be deemed final upon receipt of the 20% Booking Deposit.
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It is the responsibility of the guest to include all transfer fees and charges to ensure that the property receives the full booking amount. Please follow the instructions on your email confirmation to complete the transfer.
Pay through Bank Deposit/Transfer:
BDO - Vigan Main Branch
Esquared Universal Company
0009 5801 5566

Pay through GCash:
Snyedy L.
0966 283 9542

Send Proof of Payment via:
email: hotelmercante@gmail.com
Viber: +63917 112 4784
Property Information

The first Pet Friendly Hotel in the Heritage City of Vigan.

Hotel Mercante builds upon history. Standing on storied grounds, found in a storied land. We endeavor to show that the old and new can coexist. What once was, need not be replaced. What is now, does not eclipse those that came before. That our time here is not fleeting. Our story persists with what we build. Hotel Mercante builds upon history. We strive to honor your time spent with us. Every conversation is special, and every moment is memorable. Life is a journey, and we are privileged to be part of yours.


Property Name: Hotel Mercante

Street Address: Bonifacio corner Plaridel Streets

Apt, suite, floor etc. : Barangay 1

City : Vigan - Ilocos Sur

Postal Code : 2700

Contact Name: Hotel Mercante

Phone: +639171124784

Email: hotelmercante@gmail.com

Amenities
  • Baggage storage
  • Concierge
  • Elevator
  • Foreign currency exchange
  • Gift shop
  • Laundry service
  • Welcome drink
  • 24-hour check-in
  • 24-hour front desk
  • Air conditioning
  • Airport shuttle
  • All rooms disinfected daily
  • Beauty services
  • Bicycle rental
  • Breakfast, free
  • Cashless payment accepted
  • CCTV in common areas
  • CCTV outside property
  • Common stationery removed
  • Designated smoking area
  • Doorman
  • Facilities for disabled guests
  • Fire extinguishers
  • First aid kits
  • Foot bath
  • Guest accommodations disinfected between stays
  • Guest parking
  • Guests can opt out of daily room cleaning
  • Honeymoon / bridal suite
  • Internet
  • Key card or motion-controlled electricity
  • Library
  • Massage
  • Non-smoking rooms
  • Personal trainer
  • Property has wheelchair access
  • Refillable water stations
  • Safety deposit box
  • Security alarm
  • Smoke alarms
  • Smoke-free property
  • Toilet with grab rails
  • Tour Assistance
  • Towels changed upon request

Check-in/Check-out Policies

This property has the following check-in and check-out times and policies:

Check-In: 2:00 PM

Check-Out: 11:00 AM

Late Check-out Hour: 12:00 PM

Late Check-out Fees: 50%

Late check-out (after 11:00 AM and before 12:00 PM) may result in a fee.

Property and Cancelation Policies :
Reservations are only deemed final upon confirmed receipt of the 20% Reservation Deposit. The Remaining Balance for the booking and the incidental deposit must be paid in full; before or upon check-in. The guest will not be accommodated if there is a balance due. In case of early departure, the unused nights can no longer be refunded. This booking is non-refundable and cannot be amended. The booking deposit is non-refundable.
Terms and Conditions

HOUSE RULES
  • Check in Time is 14:00 hrs, Check out time is 11:00 hrs. If rooms are available, Early Check in / Late Check out fees apply.
  • Stealing Hotel Property shall be subject to the full effect of the laws of the Republic of the Philippines. All litigations shall be held at the courts of Vigan City.
  • Guests staying for less than 3 nights are requested to reuse towels and beddings.
  • Never leave pets or small children unattended in the room. Hotel Mercante, It's Staff and Owners shall not be held liable for any harm that may occur. Keep your pets Clean, Vaccinated, and Disciplined. And please be considerate of other guests by keeping noise levels down. Unruly guests or pets may be denied entry.
  • Smoking, Vaping, Cooking, and Washing Clothes are not allowed anywhere in the hotel, including your room and bathroom. A fine of 5,000.00 will be imposed per incident.
  • Guests must clean up after their pets. A fine of 5,000.00 will be imposed for any excreta or other mess left uncleaned on Hotel Property and its surroundings.
  • Do not bring cooking or heating appliances, electronic devices exceeding 150w, or items with strong odor into the hotel. Violators will be fined Php 5,000.00 per item per incident.
  • Any tampering or misuse of the fire alarm and suppression system shall be subject to a Php 50,000.00 fine and criminal charges.
  • Only Registered Guests are allowed beyond the Lobby. Your Visitors or Unregistered people found beyond the seating area of the front desk shall be charged with trespassing.
  • Guests agree that although Hotel Mercante strives to secure the guests and their properties while in the premises, the Hotel, its staff, and owners; shall not be held liable to any damage or loss to the guest’s property or person. All concerns shall be raised at the Front Desk.
  • The Bike Rental is free for hotel guests. The Guests agree to use it at their own risk. Hotel Mercante, its staff, and owners shall not be held liable for accidents that may occur.
  • Hazardous Materials and Dangerous Weapons are not permitted in the premises. Guests are required to adhere to laws and regulations set by the National and Local Governments of the Republic of the Philippines.
  • Room Cleaning Service (Makeup Room) period is from 2:00 PM to 5:00 PM.

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