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PEACE - COMFORT - STYLE   

Zazen: NOUN - Japanese: Seated Meditation.

Zazen is about finding inner peace. Our Boutique Resort is dedicated to guiding our guests on a journey of calmness, pleasure, and reconnecting to the self.   
Zazen Boutique Resort & Spa was founded by one family. This family wanted to create a resort of unique design and personal intimacy. They set out to change the perception of a Samui hotel & a Thailand holiday, and transform it into one of stylish comfort & simple principles.  
Zazen Boutique Resort & Spa, Koh Samui, opens its doors and invites you on a fresh holiday of peace & relaxation. Our family and team look forward to helping you discover the magic of Zazen.


Property Name: Zazen Boutique Resort & Spa

Street Address: 177 Moo 1, Bophut Beach

City : Ko Samui - Surat Thani

Postal Code : 84330

Contact Name: Reservation Department

Phone: +6677425085

Email: info@samuizazen.com

Amenities
  • Baggage storage
  • Concierge
  • Fitness center
  • Gift shop
  • Laundry service
  • Lounge
  • Meeting rooms
  • Photocopying services
  • Printer
  • Room service
  • Swimming pool
  • Welcome drink
  • 24-hour front desk
  • 24-hour security
  • Air conditioning
  • Babysitting / Child services
  • Bar
  • Beach
  • Beach chairs / loungers
  • Beachfront
  • Beach umbrellas
  • Bicycle rental
  • Bike tours
  • Billiards / pool table
  • Board games / puzzles
  • Boating
  • Body thermometer
  • Bottled water
  • Breakfast Buffet
  • Breakfast in the room
  • Breakfast takeaway containers
  • Breakfast, Continental
  • Car rental
  • Cashless payment accepted
  • CCTV in common areas
  • Cooking class
  • Cycling
  • Daily Housekeeping
  • Dry Cleaning
  • Evening entertainment
  • Face masks available for guests
  • Fire extinguishers
  • First aid kits
  • Fishing
  • Food can be delivered for in-room dining
  • Fruit
  • Garden
  • Golf course within 3.5 km / 2 mi
  • Guest parking
  • Guests can opt out of daily room cleaning
  • Hand sanitizer provided
  • Hiking
  • Honeymoon / bridal suite
  • Internet
  • Invoices
  • Ironing Service
  • Kids' meals
  • Library
  • Linens, towels, laundry washed per local authority guidelines
  • Live music / performance
  • Local safety protocols followed
  • Massage
  • Non-smoking rooms
  • Open-air bath
  • Outdoor furniture
  • Personal trainer
  • Pool / Beach towels
  • Restaurant
  • Room service (24 hours)
  • Safety deposit box
  • Sauna
  • Security alarm
  • Single-use plastics removed
  • Smoke alarms
  • Snorkeling
  • Spa
  • Steam room
  • Sun deck
  • Taxi service
  • Temperature check for guests and staff
  • Terrace
  • Ticketing service
  • Tour Assistance
  • Tours
  • Towels changed upon request
  • Water sports (non-motorized)
  • Wine / Champagne
  • Yoga

Check-in/Check-out Policies

This property has the following check-in and check-out times and policies:

Check-In: 14:00

Check-Out: 12:00

Property and Cancellation Policies :
If it becomes necessary to cancel all or any part of the booking, Zazen Boutique Resort & Spa must be notified in writing (email acceptable).The cancellation will take effect from the day the written confirmation is received. 

Cancellations will incur the following penalty charge

The following cancellation charges will be applicable depending on when the notification of the cancellation is received in writing and the period of stay in the room:  
Low, Shoulder and High Seasons: Full refund if cancelled more than 14 days before arrival. Penalty of50% of the total amount will be applied for any cancellation made 14 days or less prior to arrival date; the deposit will be forfeited.   
Peak Season: Full refund if cancelled more than 30 days before arrival. Cancelations of 30 days or less will receive no refund; the deposit will be forfeited.  

The above cancellation charges also apply if Zazen Boutique Resort & Spa cancels the booking due to non-payment of the balance.  If the dates of the booking require to be changed or amended, this maybe treated as a cancellation of the original booking and cancellation charges may apply. Any change to the original reservation is subject to the approval of Zazen Boutique Resort & Spa.   

No-shows and early departures will incur the following penalty charge.

No-shows and early departures will be charged in full and are non-refundable for any period. 

Alterations and cancellations by Zazen Boutique Resort & Spa

Though it is unlikely that Zazen Boutique Resort & Spa will have to make any changes to confirmed arrangements, it does occasionally happen, and we will advise you at the earliest possible date. If, for any reason beyond our control, we are unable to provide you with the room booked, Zazen Boutique Resort & Spa shall reserve the right to cancel the reservation. For example, but not inclusive, if the properties are damaged or rendered unusable Zazen Boutique Resort & Spa will endeavor to locate the Guests to an alternative property for the period required but no guarantee is given that this can be done. However, if this is not possible, or Guests do not wish to be transferred, Zazen Boutique Resort & Spa will cancel the booking and refund in full, less any bank transfer charges, the amount paid to Zazen Boutique Resort & Spa for the room. Zazen Boutique Resort & Spa shall not be liable for any further obligations or claims by the client. 
Terms and Conditions

TERMS & CONDITIONS
1. Check-in & Check-out time ·     
Check-in time is from2:00pm. Early check-ins are subject to availability. In order to guarantee a nearly check-in, a booking of additional night is requested.
·       
Check-out time is within12:00pm (noon). Late check-outs are subject to availability and cannot be confirmed in advance. In order to guarantee a late check-out (6:00pm or later),a booking of additional night is requested.

For both cases, Zazen Boutique Resort & Spa will do everything possible to assist guests by offering a temporary room if available. Guests are welcome to use Zazen’s changing rooms with showering facilities. Luggage will be kept in the storage as long as necessary before the room is available or until guest’s departure. 

2. BOOKING PROCESS
2.1 Provisional Confirmation of Availability and Rates 
Upon receiving a request for room availability, the applicable room rates and the amount of deposit required will be advised. Bookings are on a ‘first-come, first-served’ basis. Zazen Boutique Resort & Spa reserves the right to decline a booking without giving any reason.  
2.2 Exclusions & Additional Charges 
Rates do not include gratuities, telephone, fax and telegram charges, car rental, food, soft drinks and/or liquor, personal items and expenses due to any other third parties, and replacement of breakages (unless specified). Fairwear and tear accepted. 
2.3 Initial Deposit
An initial deposit of 50% of the room rental must be paid to confirm a booking, unless otherwise specified in the confirmation of availability.  Before the booking is confirmed and a contract comes into existence, Zazen Boutique Resort & Spa reserves the right to increase or decrease the agreed prices. No contract will exist until receipt of funds. If funds are not received within 5 banking days the reservation shall be deemed to have been cancelled and Zazen Boutique Resort & Spa reserves the right to allocate the Villa to another client. Should the booking be cancelled, cancellation charges will become payable in accordance with below.  
2.4 Balance Payment
The outstanding balance must be paid on arrival. 

3. ROOM OCCUPANCY
All room types are presented for 2-person occupancy. Maximum occupancy per room type is as follow: ·       
Tropical Suite : A maximum of 2 adults and 1 child (and 1 baby)
·       
Garden Villa: A maximum of 3 adults and 1 child Or 2 adults and 2children (and 1 baby)
·       
Pool Villa: A maximum of 2 adults and 1 child (and 1 baby)
·       
Beachfront Suite: A maximum of 2 adults and 1 child (and 1 baby)
  

An extra person will be charged at 1,500 THB per night (for any person requesting extra bed or any person over 12 years; rate includes an extra bed/sofa bed and breakfast), at 1,000 THB per night (for a child between 3 and 11 years sharing parents’ bedding; rate includes breakfast). 
 Baby cot is provided free of charge upon request at the booking. Extra beds are subject to availability at the time of confirmation or request at the Zazen Boutique Resort & Spa. Sofa bed will apply for Tropical Suite and Pool Villa. For purposes of determining occupancy allowance and extra person surcharges, a child is defined as being of age from three (3) years until twelve (12) years.   
Only those persons stipulated on the booking form may reside at the property as guests. Please notify us as soon as possible of any changes. Should Zazen Boutique Resort & Spa find that the number of people staying at the property exceeds that on the booking form or the maximum capacity of the room, they may ask the extra person or persons to vacate the property forthwith.  Zazen Boutique Resort & Spa regrets that no pets are allowed on the entire property.  

4.PAYMENT TERMS 
Payment can be made by either international bank transfer (net of bank fees), or cash, or credit card.  If Zazen Boutique Resort &Spa does not receive the balance by the due date, the hotel reserves the right to cancel the booking and cancellation charges will apply.   

Account Name                    บริษัท เดอะ บีช คลับ จำกัด - The Beach Club Co., Ltd. (Head Office)
TAX ID NO.                          0845556000126                                 
Address                               177 Moo 1, Bophut Beach, Koh Samui, Suratthani 84320, Thailand
Bank Name                          Siam Commercial Bank  
Bank Address                      35/14 15 Moo 1, Bophut Beach, Koh Samui, Suratthani 84320, Thailand
Branch                                 Bophut Branch
Type of Account                   Saving Account Account
Number                               No: 810-215025-4
SWIFT
CODE                                 "SICOTHBK”
 

5.WEDDING AND PRIVATE PARTIES
Weddings or Events must be disclosed and agreed prior to making the booking. 

6.INSURANCE
It is a mandatory condition of the booking that the entire party is covered by comprehensive All Risk Travel Insurance (including cancellation, flight delays, loss and damage to baggage and other property) and health insurance (including evacuation and repatriation coverage). Zazen Boutique Resort & Spa are held harmless by you and your party against all claims including any accidents related to the use of the room and resort facilities or locally procured third party services such as, but not limited to, watercraft, water sports, jeep or motorbike rental. Zazen Boutique Resort & Spa shall not be responsible for any delay, additional expense or inconvenience caused directly or indirectly by events outside of Zazen Boutique Resort & Spa’s control such as civil disturbances, fires, floods, severe weather, Acts of God, acts of Government etc.  By acceptance of this contract it is assumed by Zazen Boutique Resort & Spa that this requirement has and will be complied with in full. 

7. COMPLAINTS
Each Property descriptions as provided by Zazen Boutique Resort & Spa, on the website and elsewhere, are made in good faith. Zazen Boutique Resort & Spa accepts no responsibility for any modifications made which are not mentioned on the website or anywhere else. Zazen Boutique Resort & Spa cannot be held liable for the breakdown of the supply of water, or electricity, or internet connection though we will use our best endeavors to arrange for any such problems to be solved quickly. If there are any problems during the rental period, Zazen Boutique Resort & Spa will use its best endeavors to rectify the situation. It is understood that infrastructure, local standards and conditions are often of a less developed nature in a remote island resort location than in more urban environments. Zazen Boutique Resort & Spa will do as much as can be reasonably expected to avoid and rectify any problems that may occur, but cannot be held responsible for any problems beyond its control.  Any complaints must be notified to Zazen Boutique Resort & Spa team within 24 hours of the occurrence giving rise to the complaint. Should a problem that has been notified remain unsolved please make a complaint in writing to Zazen Boutique Resort & Spa management within 14 days of the completion of the rental period at info@samuizazen.com.If the room is vacated before the end of the rental period, without mutual agreement this may result in the loss of all rights to compensation. No complaint will be considered if made after the departure date or if not acknowledged by Zazen Boutique Resort & Spa. 
 
8.SMOKING POLICY
Zazen Boutique Resort & Spa is a non-smoking property. Smoking is prohibited in all guest bedrooms, living rooms, gym and spa. If a smoking violation occurs, the client will be charged a 10,000 THB cleaning fee, each time. Smoking is allowed outdoors, on all balconies and terraces of the room, or in the restaurant. The usage of ashtrays is obligatory.    

9. VALUABLES
Personal safe are provided in all rooms. It is strongly recommended that they are used to store valuable items such as passports, laptop computers, cash, mobile phones, jewelry, cameras etc. Any valuables left at the property are the guest’s sole responsibility. Neither Zazen Boutique Resort & Spa north staff can be held responsible for any loss or damage of personal property. It is advised for Guests to ensure that all doors and windows remain locked at night to avoid any temptation.  

10.DUE CARE AND SUPERVISON
As part of this agreement, Guests are required to take due care when residing at the room and be especially watch full of children playing in the gardens; near or in the pool. 

11.APPLICABLE LAW
These conditions and any contract to which they apply are governed in all respects by Thai law and the Thai courts only shall have jurisdiction in relation to any claim or dispute arising out of, or connected with them.   

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