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Welcome to Onefam Waterloo!

If you’re looking for a place to make friends for life and explore this amazing city look no further! 

What makes our hostel unique is our ability to bring people together and create amazing experiences for our guests because we are an extremely social hostel. Our super friendly staff offers amazing day tours to the many beautiful attractions in London as well as a free dinner cooked by the staff and nights out to remember forever! 

If you still need some convincing, our location is super central which provides quick transportation to anywhere you want to visit in the city via the tube! We are right near the beautiful Thames River, the London Eye, the Imperial War Museum (one of the best in London), Westminster Abbey, Sealife Aquarium and Big Ben along with other hidden gems! 

Please note that as we are a youth/backpackers hostel, we have an age limit of 18 - 36 years old. If you are outside of this age range upon arrival to the hostel, we have the right to cancel your booking without refund of your deposit, as well as charging the applicable cancellation fee.

We look forward to greeting you in London!


Property Name: Onefam Waterloo

Street Address: 73 Lambeth Walk

City : London

Postal Code : SE11 6DX

Phone: +44 20 7582 3088

Email: waterloo@onefamhostels.com

Amenities
  • Baggage storage
  • Lounge
  • Printer
  • 24-hour front desk
  • Board games / puzzles
  • Bottled water
  • Buzzer / wireless intercom
  • CCTV in common areas
  • CCTV outside property
  • Daily Housekeeping
  • Fire extinguishers
  • Hand sanitizer provided
  • Heating
  • Internet
  • Library
  • Lockers
  • Non-smoking rooms
  • Shared kitchen
  • Shared lounge / TV area
  • Smoke-free property

Check-in/Check-out Policies

This property has the following check-in and check-out times and policies:

Check-In: 3:30 PM

Check-Out: 11:00 AM

Property and Cancelation Policies :
Standard Rate: After the booking is made, we will charge the 15% as a deposit. This deposit is fully refundable, given that you cancel 2 days before your scheduled check-in. Failure to cancel within this time will result in a cancellation charge equal to the first night of your stay. If you do not show up for your reservation we may charge the first night of the accommodation to your credit card.

Non-Refundable Rate: If your booking is non-refundable the full amount will be charged in advance. If you choose to cancel your booking, or in the case of a no-show, you will be charged the full cost of your booking.

Cancellations are only accepted by e-mail and must be received by us at least 2 full days before the arrival. 

Please note: Once you have checked in the booking is non-refundable. 

Terms and Conditions

Bookings Policy:
When requesting Bookings, you will be required to provide identification information including, their name, email address, contact telephone number, credit card number, and expiry date. By filling out the available forms, you agree to provide us with valid personal data. We inform you that the personal data you provide will be treated in files in order to provide the services and/or information requested, newsletters, and advertising. 

Payment:
We accept payment in cash or by credit card. 

Age Restriction:
We have an age limit of 18 - 36 years old. If you are outside of this age range upon arrival at the hostel, WE HAVE THE RIGHT TO CANCEL YOUR BOOKING without a refund of your deposit, as well as charging the applicable cancellation fee.

Group Booking (More than 8 people)
If you want to make a reservation for more than 8 people, please contact us by email a different policy applies. We have special group prices! 

A different policy applies to confirm bookings over 300€:
 To confirm your booking, you will need to provide 30% of the total amount in advance. Payment can be through credit card or we can give you our bank details for direct debit. Your booking will be confirmed once payment is received.


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