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Property Information

Welcome to Deep Ellum Hostel!

We first opened our doors in 2018 after full renovations on our historic building (originally built over 100 years ago!)

We have had to restructure our policies and procedures this year so please read over our policies when you book!


Property Name: Deep Ellum Hostel

Address 1: 2801 Elm St

City : Dallas - Texas

Postal Code : 75226

Phone: (+1) 214-712-8118

Email: frontdesk@deepellumhostel.com

Amenities
  • Automated teller (ATM)
  • Baggage storage
  • Elevators

Check-In / Check-Out Policies

This property has the following check-in and check-out times and policies.

Check-In: 3:00 PM

Check-Out: 12:00 PM

Property and Cancellation Policies :
Cancellations made within 24 hours of scheduled arrival date (3pm) will be charged in full for first night of reservation including taxes and fees
Any questions or issues with reservations made through 3rd party booking sites must be addressed through those same channels.
Terms and Conditions

Welcome to Deep Ellum in Dallas, Texas!


PLEASE READ: IMPORTANT TERMS AND CONDITIONS BELOW

Maximum Stay is 14 days within a 6-Month period.

Our front desk hours are limited, we have staff on site Daily from 9am-Midnight
Email Front Desk for remote assistance (frontdesk@deepellumhostel.com)
Emergency After Hours Assistance is Available On-Site (contact by telephone number posted on hostel desk and also front door)
For any health, crime, or fire emergencies please call 911 immediately

No dedicated parking -- we recommend using street parking (meters run from 6pm-12am and are free outside of those hours which ends up costing $3-$5) or one of the several parking lots within one block of our hostel ($7-$15 for overnight parking)
Free Wi-Fi. It’s fast too.
Linens provided. No purchase necessary!
Towels are only a $5 deposit!
Laundry facilities. Quarter operated machines, detergent is not supplied, we are cashless for now and not able to make change for quarters -- our laundry machine also has card payment options, instructions for car payment are printed on the machine
Our front door requires a code to enter the building, we change this code every day after 1pm. 
Cancellation policy: 24 hours before arrival (check in begins at 3).
Check in begins at 3:00pm. Early check-in must be scheduled 24 hours in advance. 
Check out by 12:00pm (noon)
Deep Ellum Hostel will authorize a hold of $50 (dorm rooms) and $100 (private rooms) on the card on file during stay, this deposit will be returned after check-out
Guests must have valid, government issued photo ID and a debit or credit card with matching name in order to check in, any guest without these items will not be allowed to check in
Taxes not included - 13 percent (city and state tax)
We do not accept customers younger than 18 years of age
No outside guests allowed in hostel at this time
Private rooms have max occupancy of 2-4 guests based on room size
Quiet hours: 12:00am-8:00am (hostel only, does not apply to bar guests or live music in our bar on the first floor)

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