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Property Information

 The WelcomINNS Ottawa is located off highway 417 and St-Laurent Boulevard, just minutes from downtown Ottawa.  Our Hotel has been providing Group, Coach Tours, Corporate and FIT accommodations for over 20 years.
Description of Product/Services:      
Cable Television, with 27”-32” LCD TVs
Coin-Operated Laundry Facilities
Complimentary Continental Breakfast
Complimentary High-Speed Wireless Internet
Fitness Room Including: Treadmill, free Weights & Weight Machine
Free Local & Toll-free Calls          
Free Parking (Including Coach Tour Buses)

Iron and Ironing Board, Hair Dryer and Coffee Maker

For more information, please access our website: 
For reservations or inquires: or +1 (613) 748-7800

Property Name: WelcomINNS Ottawa

Address 1: 1220 Michael Street

City : Ottawa - Ontario

Postal Code : K1J 7T1

Phone: (613)748-7800


  • Baggage storage
  • Elevator
  • Fax services
  • Fitness center
  • Laundry service
  • Meeting rooms
  • Photocopying services
  • Printer
  • Continental breakfast

Check-in/Check-out Policies

This property has the following check-in and check-out times and policies:

Check-In: 3:00 PM

Check-Out: 11:00 AM

Late Check-out Hour: 3:00 PM

Late Check-out Fees: $50.00

Late check-out (after 11:00 AM and before 3:00 PM) may result in a fee.

Property and Cancellation Policies :
Rooms must be cancelled at least 24hrs prior to arrival time
Guests who do not arrive on the scheduled date of arrival and have not cancelled their reservation in advance will be charged the full amount of their reservation
Change in length of stay or dates of stay may result in a rate change
Group reservations are subject to group cancellation guidelines
Cancellation policies may vary.  Final cancellation terms will be verified at the time of booking
Terms and Conditions

Check in & credit card policy
Guests must be over 18 to check-in.  Government issued photo ID is required.
At the time of check in, a valid credit card with sufficient credit for payment of accommodations must be provided along with a piece of government issued photo ID. A credit hold in the amount of guest room charges, applicable taxes and a provision for incidental charges will be placed on the credit card at the time of check-in.
Any authorization holds beyond your final charges are released by the hotel upon check out, but may take 3 to 10 business days to be released back to your account, dependent on your bank's policies and procedures. Once your account has been authorized, neither the front desk staff nor hotel management are able to make exceptions to your bank or card issuer's policies
Pre-paid credit cards and cash cards are not accepted.

Pet policy
Pets are not permitted 

Non-Smoking Policy
WelcomINNS Hotel Ottawa is a non-smoking hotel. A charge of $250 will be applied to the room bill of the registered guest should deep cleaning be required due to occupants’ smoking in the room, and the registered guest will lose room booking privileges indefinitely.

No Show Policy

If you have a guaranteed reservation, the room will be held for you until 7:00 am the morning following your scheduled arrival. If you do not check in by that time, your reservation is considered a "no-show" and you will be charged a no-show fee of a minimum of one night's room and tax. If your reservation was subject to a minimum length of stay, you will be charged for the full minimum nights. If your reservation was booked through an advance purchase program, you will not be issued a refund.

If your arrival is going to be delayed past 7:00 am the morning following your scheduled arrival, please contact the hotel as soon as possible to avoid your reservation going in to "no-show."

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