Bath Backpackers

Rules at Bath Backpackers

We want Bath Backpackers to be a hostel where everybody is safe, able to use clean facilities and to have a good night of sleep. If you show disrespect to those principles, you may be asked to leave without any refund.

People’s right to sleep

• After 11pm, please be quiet in dorms and near dorms. After that time, we ask to not turn the light on in your dorm. If you need to leave very early in the morning, you must plan your departure, so you do not disturb your roommates.
• Only registered guests can be in house after 11pm.
• Use your bed, and only your bed. Do not spread out onto other people’s beds or sleep on the sofas. If you do, we will charge you for 2 beds.

People’s right to stay in a clean place

• After you cooked, please wash your dishes and clean the surfaces that you used.
• Please eat in the dining room. No eating or drinking in dorms. Any food or drink found in any bedrooms will be removed.
• Label your food and eat only what is yours.
• Keep your stuff tidy. If you leave things lying around the house, we will put them in the lost and found. This will be sent to the charity shop each week.
• If you or your personal belongings smell bad, please act on it. We will notify you if that’s the case.

People’s right to be safe

• Do not leave the front door open or let in anyone who you do not know. Keep your valuables with you or in the lockers. Bring your own padlocks if you want to use our lockers.
• Do not hang out of the windows, climb on any roofs, or do anything else dangerous and life-threatening.
• Familiarize yourself with the fire safety advice. If you hear an alarm, take action.
• If you break anything, clear it up and let us know.
• We treat all genders, sexuality, race, and ethnicity with respect and expect all our guests to do the same.
• No smoking or illegal drugs anywhere on the premises. The premises include the front door step.

These booking terms(‘Booking Terms’) are between the accommodation (referred to as‘We’/’Us’/’Our’) named under the ‘Reservation Confirmed with’ section of the Booking confirmation (‘Booking Confirmation’) and the person or legal entity making the Booking (‘You/Your’). These Booking Terms are for the provision of accommodation services (‘Booking(s)’) by Us to You. The Booking Terms are governed by English law and apply to all Bookings. By making a Booking, You are deemed to accept and be bound by these Booking Terms.

Bookings

Bookings are made and a contract between You and Us comes into effect when We accept a reservation from You. We will accept a reservation when We have confirmed Your reservation and received either: (i) full payment of the total price; or (ii) any other amount We have specified at the time of Your booking. Where a deposit or any other amount that is less than the total value of the stay is paid, the balance will be paid by You directly to Us, on check-in or at an earlier date if so requested by direct communication between You and Us or as per the terms of any third parties through which the booking is made. You must be able to enter into a legally binding contract and be over 18 years of age to make a Booking. Any under 18s must be accompanied by an adult, and can only stay in our rooms when booked as private rooms. Bookings must be paid for using a valid credit or debit card or via PayPal or any other payment type specified. When Your Booking is confirmed, a reservation number is given on the ‘Booking Confirmation’ which will be emailed to the address you provide. This number must be retained for access to Your Booking details if cancellation or amendment is necessary. You may need to quote this reservation number when contacting Us. If you made a Booking via an Online Travel Agent (‘OTA’) different terms may apply. Whilst Your contractual relationship is via a third party, by making the Booking you agree to our applicable terms and conditions.

Prices

All prices include VAT where applicable at the current rate. On the rare occasion an error in pricing occurs, and We do not accept Your reservation, even after We have issued a Booking Confirmation, We will notify You as soon as We reasonably can and refund the amount paid in full without any liability for the error or omission. You agree that We will be the sole arbiter of any pricing discrepancy, and We will provide written evidence of any obvious pricing errors to You in support of Our decision. You agree that We will not be liable for any additional expenses You may incur as a result of the error or omission.

Prices are per bed or room per night. Prices quoted are correct (unless a pricing error occurs) only for the specific number of guests, dates, nights and rooms shown. Additional costs will be applied to the credit card used to reserve the room should additional guests use the facilities, or if You stay in the accommodation (unless given explicit permission to do) after check-out time.

Availability

In the rare case that We are unable to accommodate You as per Your Booking, You will be offered alternate accommodation by Us and if there is a difference in the Price, You will be liable for the price differential. If the differential is less than the original value of Your Booking and a Payment has already been made, a refund of the difference will be made to You.

Arrival and Departure

Check-in times are specified on Your Booking Confirmation. If you want to check in outside the times specified, You must confirm this directly with Us. In the event that You attempt to check in outside the stated times without prior arrangement, We may cancel the booking and retain any amounts We are entitled to retain as stated in the Cancellation Policy section of Your Booking Confirmation. The check-out time is also specified on Your Booking Confirmation.

Cancellations and Amendments

Subject to your Booking terms allowing for Your Booking to be cancelled, if You cancel Your Booking before the cancellation deadline of 48 hours before check-in time on your specified arrival date, in the Cancellation Policy section of Your Booking Confirmation (the ‘Cancellation Deadline’).If You cancel Your Booking after the Cancellation Deadline, You will be charged the full value of Your booking.

Payment

The total amount payable to confirm Your Booking is quoted on Your Booking Confirmation (and will be charged to Your credit or debit card or PayPal account or any other payment type offered at the time of Booking. Your card statement will display Us (or Our parent company or Our trading name if different) as the merchant of record.

Liability

Other than for death or personal injury caused by Our negligence or fraudulent misrepresentation, Our total liability to You is limited to the price of the Booking and in no circumstances will We be responsible to You for any indirect or special damages.

We will not be liable for failure to provide the Services to the extent that the failure is caused by any factor beyond Our reasonable control. You areresponsible for any damage or loss caused to Us, including any damage to Our property by Your act, omission, default or neglect and You agree to indemnify Us and You agree to pay Us on demand the amount reasonably required to make good or remedy any such damage or loss.

Further, we reserve the right to terminate Your Booking immediately without being liable for any refund or compensation where You engage in unacceptable behaviour that causes a disturbance or nuisance to Our other guests.

DataProtection

We will process theinformation You provide to Us in accordance with the relevant dataprotection legislation. Your personal data may be transferred toDigital Arbitrage, Including where necessary its subsidiaries outsideof the EU. By making a Booking, You consent to this processing ofinformation as described above and the transfer of Your informationto Digital Arbitrage, Inc.