FURRY FRIENDS 

We welcome all well-behaved dogs. Up to two (2) dogs per room Max. A one-time $25 per dog fee is due at check in. Please note that dogs should not be left alone in rooms during your stay and are not allowed on indoor or outdoor furniture. We ask that you call ahead to confirm your stay with your pet. Any unauthorized or unreported pets will be subject to a $250.00 per night fee.

STAYS & DEPOSITS

All reservations require an accepted credit card (Visa, AmEx, MasterCard, Discover) at the time of booking. This card will be charged for your stay three days PRIOR to your arrival date. Please note you must be 21 years of age or older to reserve a room. Our guest room rates are subject to change.

CANCELLATIONS & TRAVEL CHANGES

For cancellations made outside of 72 hours PRIOR to the day of your arrival, a full refund for the stay will be issued. Any cancellations made within 72 hours PRIOR to the day of your arrival are subject to the forfeiture of the first night of your stay. No-shows and early checkouts will not be refunded. Holidays and special event weeks may have alternative cancellation policies.

Please call (805) 995 3670 with your cancellation request.

CHECK-IN

We look forward to welcoming you between the hours of 3pm – 7pm. If you are planning to arrive after 7pm, please contact us ASAP, so we can provide after hours check-in information.

CHECK-OUT

Check-out time is 11 am.If late check out is available, a $75/hr late checkout fee will be charged per hour until 1 pm. After 1pm, 100% of the room rate will be charged.

OCCUPANCY & EXTRA GUESTS

Rooms # 1-6 and room # 8 are maximum double occupancy. Our Suite, Room #7  has a maximum occupancy of four persons. No extra guests are allowed above room occupancy. Any rooms with unauthorized guests above room occupancy will be subject to a $250.00 per night fee.

SMOKING & DAMAGE

For the consideration of our guests, all of our guestrooms and common spaces are smoke-free. If you or your guests choose to smoke in a guestroom, a $250 cleaning fee will be added to your bill. Additionally, if there is any considerable damage to your room during your stay, additional fees will be applied.When you book online with us, our system keeps your card on file to cover any room damage, including missing items, excessive soiling, damage to furniture, linens, and other property. Damage will be assessed and communicated, then billed to the responsible guest at our replacement cost, which may include labor and installation costs.

COMMON SPACE ETIQUETTE

Hours for enjoyment: 8am – 9pm. Quiet hours are from 9pm to 8am. During this time, we ask that you respect your neighbors and keep noise to a minimum. If we have to repeatedly ask you to quiet down, we will then ask you to leave the property and no refund will be given.We are not responsible for damaged, lost, or stolen property.

OUTSIDE PATIO COOKING

No guest room or patio cooking is permitted. A $250 fee will be applied to the credit card on file if unauthorized cooking takes place on our property.

SECURITY

We are not responsible for damaged, lost, or stolen property  .Onsite parking is for The Cayucos Motel guests only. Please be mindful that our parking lot is uncovered and not secured. Please lock your doors and keep all valuables in a secured place.

LOST & FOUND

Should you leave belongings behind and request that we ship them to you, a minimum flat fee of $30 per parcel for 2-3 day priority mail will be billed to the credit card on file. Requests for overnight shipping or larger items will be billed $30 plus the cost of shipping.