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Property Information

Located in the heart of downtown Queenstown, JUCY Snooze opened in April 2018. This adrenaline-fuelled, picturesque town in the south of New Zealand is surrounded by soaring mountains with a deep blue glacial lake sat perfectly in the middle. The home of bungy jumping, jet boating, vineyards, vibrant bars, and award winning restaurants, experience it all from our brand spanking new accommodation!  

With a unique rooftop pizzeria, bar & chill-out space - Miss Lucy's, you can look out to epic views of Lake Wakatipu with a slice of wood-fired pizza in one hand and a local beverage in the other! You can choose from Queen or Quad Ensuites, or nestle into one of the JUCY Pods - a private space in a shared room that’s able to be completely enclosed. Perfect for sleeping AND chilling out! There's free WiFi for skyping the crew back home, speedy check-in using our kiosks, a kitchenette for tea-making and noodle-eating, a laundry room plus a travel desk to book all of your activities.

Property Name: JUCY Snooze Queenstown

Address 1: 47 Camp Street

City : Queenstown

Postal Code : 9300

Contact Name: Jucy World

Phone: +64 (0) 39274204

Email: queenstown@jucysnooze.co.nz

  • Baggage storage
  • Concierge
  • Elevator
  • Laundry service
  • Lounge
  • Photocopying services
  • Printer

Check-in/Check-out Policies

This property has the following check-in and check-out times and policies:

Check-In: 2:00 PM

Check-Out: 10:05 AM

Late Check-out Hour: 1:00 PM

Late Check-out Fees: $15.00

Late check-out (after 10:05 AM and before 1:00 PM) may result in a fee.

Property and Cancellation Policies :
Cancellations made within 24 hours of check-in forfeit the full amount for the first night cancelled except in the case of non-refundable deals.  
Terms and Conditions

COVID-19 update: JUCY Snooze is compliant to the all Government regulations, and your safety is important to us, we require you to adhere to guidelines set by the NZ Government. For up to date COVID responses and information on NZ Alert levels-  Please refer to https://covid19.govt.nz/ 

A valid photo ID (passport or New Zealand driver’s licence) is required upon check-in. 
Guests must be 18 years or over with valid identification to reserve and check in to a room.
Guests under the age of 18 must be accompanied by an adult or guardian. 
JUCY Snooze reserves the right to check photo identification at any time during the duration of your stay.  

Check-in is available from 2:00 PM unless an early check-in has been pre-arranged and pre-paid with reception staff.
Check-out is strictly by 10:00 AM unless a late check-out has been pre-arranged and pre-paid with reception staff.  

All guests must conduct themselves and ensure that any external guests conduct themselves in a reasonable and responsible manner at JUCY Snooze and not act in any way which may disturb other guests. Alcohol is only permitted to be consumed in a reasonable and responsible manner in guest rooms.

Breach: If you breach these terms and conditions you may be asked to leave the premises without a refund.

JUCY Snooze is not responsible for the loss or damage of any personal goods or valuables for the duration of your stay. Please ensure that all doors and windows are secure when your room is vacant and your personal items are secure. 

Children under the age of 4 years old can stay free of charge in existing bedding in all of your private room types, a porta cot is available on request. Children 5yrs to 18yrs must have their own bed or POD in the FAMILY POD rooms. The FAMILY POD room type can be booked when traveling with children to ensure you have the whole room to yourself, we are unable to accept children under the age of 18yrs booking an individual POD, even when traveling with an adult.

PAYMENT: Payment will be charged to the credit card used to reserve room 24hrs prior to check in.  You must pay any outstanding balance of your booking plus any pre-booked extras at check in to JUCY Snooze. Payment can be made by cash/credit/debit cards.  A credit card administration fee applies for payments by Credit Card - Mastercard and Visa are 2% and American Express is 4%. On check-in, you must present a valid passport or NZ drivers license plus a valid credit card or a cash/eftpos bond of NZ$150.

JUCY Snooze reserves the right to cancel any reservations without notice if we are notified of any fraudulent or illegal activities associated with any payments received. 

Privacy: JUCY Snooze may collect personal information about you as part of your stay at JUCY Snooze. Any information collected by JUCY will be handled in accordance with the JUCY Privacy Policy which is on our website. You all agree JUCY may collect, use and disclose your personal information in accordance with the JUCY Privacy Policy. Under the Privacy Act 2020, individuals have rights of access to and correction of their personal information
Please Click Here to read our Privacy Policy.

Room Servicing:  We will service your room depending on how long you are staying with us,we won’t visit you every day however if you need something please pop down to reception to see one of our friendly crew. Private rooms are normally serviced on day 3 of your stay and PODS are serviced weekly or on request, weekly rates are serviced weekly.


You accept full responsibility for any charges incurred during your stay and acknowledge that you are personally liable for payment of any loss or damage to the room or property (both malicious and accidental) incurred by you and/or your guests. Any violation of this policy will result in an automatic charge of up to NZD $150 to your credit card or the full estimated amount of damages, whichever amount is closest. You acknowledge that any linen/bed soiling and broken items will result in an automatic charge of up to NZD $150 to your credit card. 

All rooms and public spaces are strictly 100% drug-free and non-smoking, including vaping and e-cigarettes. Any violation of our smoking policy will result in an automatic charge of NZD $150. Guests may smoke in designated smoking areas. A lost key will result in an automatic fee of NZD $10 replacement fee.  Thank you for understanding. 
Pets are not permitted on JUCY Snooze property.   

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