Property Name: Tranquility Place PEI
Address 1: 16 Elena Court
City : Charlottetown - Prince Edward Island
Postal Code : C1C 0B2
Contact Name: Tuyet ( Sunny) Tran
Phone: +1 902 314 6827
Check-In / Check-Out Policies
This property has the following check-in and check-out times and policies.
Check-In: 4:00 PM
Check-Out: 11:00 AM
Property and Cancellation Policies :
A deposit of 25% of the reservation is required in advance. There is a non-refundable $100 processing fee for any cancellation.
To cancel a reservation, please allow 30 days notice prior to scheduled check in date to qualify for the full refund of the deposit (minus $100 processing fee).
Cancelling between 14-30 days prior to the arrival date will result in a charge of 50% of the reservation on your credit card.
Cancelling less than 14 days prior to the arrival date will result in a charge the 100% of the reservation on your credit card.
Any 'No Shows’ or failure to inform us of a cancellation, you will be charged the 100% of the reservation on your credit card.
There will be no refunds for an Early Departures.
Securing your reservation with a credit card means you accept the terms of our Cancellation Policy.
Terms and Conditions
Check-in at main entrance door. You can check-in any time from 4:00PM by local time. Apartment keys will wait for you at the key box. You will get the key box code or the key code from 4:00PM. Please contact us for the property address. PLEASE NOTE that the main entrance mapping is Elena court. Arrangements for checking-out will be made at the same time. The balance of the full reservation amount is payable on arrival date at 3:00PM one hour before the check-in time. Please note that check-in cannot be completed until full payment and security deposit pre-authorization for the room/apartment has been received and approved. An apartment key is provided at check-in time after the full rental amount has been settled. The cost of any keys needing replacement will be taken from the deposit. During the check-in process, our receptionist will provide you with any information which may be required during your stay such as the location of near-by shops, good places where you can eat, sights you may like to see, places to go at night, etc. Always ask our receptionist for anything that would make your stay more enjoyable and convenient.
Check-out at main entrance door. You can check-out any time up until 11AM by local time. Later check-out times may be requested although we may not always be able to accommodate late changes and will depend on availability and on how busy we are.
At check-out time please drop keys into the key box at main entrance door at ground floor. Please note that a more detailed inspection of the room/apartment is usually made after the check-out time and we reserve the right to make charges for any damages or breakages found before the room/apartment is occupied again.
The security deposit should be released by your credit card issuing bank automatically in 3 workdays, but sometimes only in a 15-21 day period. The security deposit/pre-authorization is not held by Peace Property Management Company LTD and we do NOT charge your credit card.
Parking: One car parking is allowed at your parking space number, it will be the same as your apt number. If you have a second vehicle please let us know so we can arrange one more parking space for you, at an additional fee of $50.00.
No smoking, no pet friendly, quiet time from 10:00pm to 6:00am.
Please sort your garbage properly according to Island Waste Watch Management guides.