The Mansion at Maple Heights will authorize the credit card used to place the reservation for the total amount of the reservation to hold the reservation at the time of placement. In the event of a cancellation at any time, 50% of the total reservation is non-refundable. Guest's reservations canceled within 14 days prior to arrival date will be charged 100% of the total room cost of the stay.
The Mansion at Maple Heights has an onsite manager available for guest services 24 hours daily.
The business office hours are as follows:
Monday - Friday 10:00am - 9:00pm EST
Saturday and Sunday 10:00am - 6:00pm EST
If you are calling during Non-office hours, please leave a detailed voicemail message and we will return your call promptly the following business day.
We can be contacted via email at firstname.lastname@example.org
Reservations may be made by calling 412.586.7940 or via email at email@example.com
Arrangements for early or late check in may be made by contacting the Innkeeper prior to your arrival date. Check in past 9pm E.S.T. is only availible with prior approval and must be noted by manager.
11:00 AM. Late check out it not available.
8:00 am – 9:45 am Monday through Saturday
9:00 am – 10:45 am Sunday
Alternate breakfast arrangements may be made by special request.
Full breakfast served daily.
Special dietary requests may be made upon reservation (Please inform us of any food allergies).
Smoking is not permitted inside our facility. $500 cleaning fee will be charged to guests that smoke in guests rooms
No pets allowed.
Forms of Payment:
MC, Visa, Discover, company gift certificates, bedandbreakfast.com gift cards
We will ask for a credit card to hold the reservation at the time of placement and the card will be charged the amount of the reservation. If the cancellation is made at least two weeks prior to arrival date, a 50% refund will be issued. Guests reservations cancelled in 0-13 days prior to arrival date will be charged 100% of the total room cost of the stay. Extenuating circumstances will be taken into consideration.
Parking is available on site. Although we are secure site, we ask that you do not leave valuables in your vehicle. We will not be responsible for any missing items or vehicle damage.
Room rates include single or double occupancy and include a full service breakfast, parking and high-speed internet service. A charge of $30.00 will apply to each additional guest per room, maximum 4 guest total per room permitted.
Private meeting areas are available with advance notice.
Check-in time is 3:00 PM
Check-out time is 11:00 AM
Children max. age 0
Children min. age 0
First day of the week is Sunday
Pets not allowed
After each stay, housekeeping will do an inspection to assure that all Mansion owned items that were in the room upon check-in are still in the room at check out. An official checklist is filled out and signed by the housekeeper. In the event that Mansion owned items are missing or damaged, the last guest in the room is 100% responsible for all cost associated with the items as described below:
Missing Room Keys upon Check out: $100
Missing or damaged bed linens and towels: $30 each piece
damaged bed comforter: $400
missing wooden hangers: $25 each
missing batteries from remote controls: $20
broken or missing remote controls: $200
broken or missing iPad: $1000
broken ironing board: $50
broken or missing iron: $50
broken or missing hair dryer: $50
broken or missing clock: $100
damaged refridgerator components: $150
damaged bathroom fixtures: $100
broken mirror: $500
missing bathrobe: $75
damaged window treatments: $700
damaged or missing lamp: $100
damaged bedroom furniture: $1000
damaged television: $1000
broken window: $750
Unauthorized Pay Per View Movies on DirecTV ordered by guests wil cost them $100 per movie purchased