Property Information
Adventure, Beauty, and Seclusion
Our establishment was founded in 1968 along the edge of Kouchibouguac National Park in an effort to offer warm and rustic New Brunswick accommodations for nature enthusiasts who prefer to stay in a peaceful atmosphere. Newly renamed in April 2021 (Xperience Kouchibouguac), our team is continually vying to keep our quintessential Kouchibouguac resort relaxing and inviting for guests from all across the globe. Furthermore, our guests can enjoy convenient access to Kouchibouguac National Park directly from our site, including trails for hikers, cross-country skiers, snowshoers, and cyclists. Don’t forget about the seemingly endless terrain for snowmobiles and ATVs as well!Picturesque Scenery and Ceaseless Adventure
Very few lodges in New Brunswick feature exclusive access to awe-inspiring scenery via hiking and fat biking trails. Join Cache Up NB for a guided geocaching excursion amid the sprawling, dense Kouchibouguac National Park. Explore four different paths and swiftly go from beginner to expert in just one weekend! Cold-weather enthusiasts can enjoy cross-country skiing and snowshoeing during the winter months as there is a 15-kilometre trail system nearby. Or go sliding, tobogganing, or ice fishing—an endless array of wintertime fun is available at the ready! Finally, our top-reviewed Xperience Kouchibouguac is just minutes away from a grey seal watching adventure as well as countless canoeing or kayaking opportunities on the nearby river. But above all, do not forget to enjoy Kouchibouguac National Park’s beautiful beach, just eight minutes from our site!Premium Wilderness Resort in Atlantic Canada
Xperience Kouchibouguac has so much to offer. It’s ideal for family holidays, work retreats, reunions, and the most romantic cabin getaways in New Brunswick! After a lengthy outdoor adventure, retreat into one of our cozy cottages to relax with your family and friends. All of the cottages are equipped with cooking facilities and a communal area for those who just can’t stay out of the kitchen. We are located between two major centers in the province: Miramichi (tubing, motorboat park, and Ritchie Wharf) and Moncton (Champlain Place, Moncton Magic, and Moncton Hill Zoo).A Year-Round Destination Unlike Any Other
Our peaceful Xperience Kouchibouguac is located in south New Brunswick, where lucky travellers can discover the Acadian culture as well as the many indigenous cultures. We’re only a few minutes from our emplacement to Richibucto (wharf), Rexton (Bonar Law Common), Bouctouche (dunes, Harriet Irving Botanical Gardens, and Pays de la Sagouine), Shediac (beaches, lobster), and Prince Edward Island (Confederation Bridge). As one of the newest New Brunswick resorts, we’re committed to offering each and every guest with world-class hospitality, rustic lodging, ceaseless adventure, and, of course, affordable rates. Please give us a call today at 1-833-484-9923 to book a long-awaited escape to breathtaking Kouchibouguac National Park!Please review our Cancellation Policy in our Terms & Conditions prior to booking.
Property Name: Xperience Kouchibouguac
Street Address: 10983 Route 134
City : Saint-Louis - New Brunswick
Postal Code : E4X 1W6
Phone: 506-876-0444
Email: info@kouch.com
Amenities
- 24-hour check-in
- Accessible Parking
- Air conditioning
- BBQ facilities
- Cashless payment accepted
- Common areas disinfected daily
- Contactless check-in / check-out
- Facilities for disabled guests
- Fire extinguishers
- Fireplace, outdoor
- Golf course within 3.5 km / 2 mi
- Guest accommodations disinfected between stays
- Guest accommodations sealed after cleaning
- Guest parking
- Heating
- Internet
- Invoices
- Linens, towels, laundry washed per local authority guidelines
- Local safety protocols followed
- Non-smoking rooms
- Outdoor furniture
- Outdoor play equipment
- Picnic area
- Playground
- Property cleaned by professional cleaning companies
- Property has wheelchair access
- Self-service laundry
- Skiing
- Smoke alarms
- Toilet with grab rails
- Towels changed upon request
- campfire
- nature
- trees
- National Park
- free wifi
- satelite TV
- private BBQ
- pet friendly
- access to trails
- fire pit
Check-in/Check-out Policies
This property has the following check-in and check-out times and policies:
Check-In: 16:00
Check-Out: 11:00
Late Check-out Hour: 11:00
Late Check-out Fees: $15.00
Late check-out (after 11:00 and before 11:00) may result in a fee.
Property and Cancellation Policies :
Please take note of our terms.
- We are a year-round operation with our peak season being June to September, February and March.
- Our non-peak time being October to May (excluding February and March).
- Our motel is only operational in the peak season (June-September)
- A credit card is required to book our accommodations.
- All our accommodations require a non-refundable prepayment of 25% of the total cost of the reservation.
- The non-refundable prepayment is collected at the time of booking.
- Bookings must be cancelled or amended via email before their non refundable period begins.
- No charges are applied for changes to this reservation outside of the non refundable period.
PAYMENT POLICIE: A payment of 25% of reservation fee is required at time of booking. Advanced payments made over the internet are always paid by credit card. By providing a credit card number, you are authorizing Xperience Kouchibouguac to bill your credit card for the full amount of reservation, including any costs accrued while at the property, and outstanding balances not paid at time of departure
PEAK SEASON (June to September, February & March)
1. Deposit collected at booking (25%)
2. Balance willl be collected :
- Motel units have the balance charged 5 days prior to arrival.
- Loft Chalets Essential and loft Chalets Plus will have the balance collected 21 days prior to arrival.
- The Loft Chalets Premium, and individual Cottages will have the balance collected 45 days prior to arrival.
STAT HOLIDAYS: regardless of their date, will be treated as peak season stays, this includes stays within three days (before and after) of the stat.
NON-PEAK SEASON (October to May)
1. Prepayment collected at booking (25%)
2. Balance will be collected :
2. Balance will be collected :
- Loft Chalet Essential and Loft Chalet Plus have the balance collected 7 days prior to arrival.
- Loft Chalet Premium and unique Cottages will have the balance collected 21 days prior to arrival.
Cancellations of the above units, once the full balance has been collected, will result in the money becoming non-refundable.
NO SHOW : For guests that do not show up for their booking, our policy is to process the payment as per usual. We also reserve the right to rebook the accommodations to another should we see fit.
DID YOU PURCHASE CANCELLATION COVERAGE?
Travel insurance is recommended in order to protect yourself from unforeseen circumstances that may interfere with your stay. Some loyalty Credit cards offer complementary travel insurance while others may purchase travel insurance from a third party. Purchasing cancellation coverage gives you the peace of mind.
CANCELLATION REQUEST : We use our discretion for cancellations that are based on weather or circumstances outside of our control. Weather conditions, travel delays and illness are not a valid reason for cancellation or reservation modifications. Gift certificates will be issued rather than funds returned. Full or partial refunds will not be issued for cancellation or reservation modifications under any circumstances. We are not responsible for changes to guest schedules; therefore, there will be no refunds or credits of any type if guest need to leave early after checking in.
Third party booking sites may have stricter cancellation windows, and the policy listed at the time of booking will be enforced. If the booking was made through a third party site, guests must cancel or amend it on the site where the booking was made to avoid any confusion or additional fees.
We want our guests to have the best experience available to them. Cancellations can become debilitating for small businesses, and we prefer dedicating our time to guest satisfaction.
All requests for verification concerning cancellations or modifications must be communicated by email: info@kouch.com .
Terms and Conditions
Earlier check in : Early check-in is offered based on availability only. Please contact us. Staff will do their best to accommodate. A charge of $ 15 per hour may be added.
Later Check out : Late check-out is offered based on availability only. Please contact us. Staff will do their best to accommodate. A charge of $ 15 per hour may be added.
*Early check-in or late check-out cannot be guaranteed and is subject to same day availability
PEAK SEASON RECEPTION HOURS: office hours are from 9 to 11 amand 3 to 6 pm daily during peak season.
OFF SEASON – RECEPTION CLOSED: arrivals must communicate arrivaltimes in advance to ensure swift check in as reception is typically closed. Pleasecall 506-876-0444 or write to us by email: info@kouch.com to make arrangements.
Guests arriving after our office hours that have not made arrangements for latearrival will not be refunded. Without arrangements for late arrival, we cannot guarantee that the accommodations will not become available to others.
MINORS AND CHILDREN : Individuals under 18 years oldmust be accompanied by a parent or legal guardian at all times while on thepremises.
Accommodation for peoplewith reduced mobilityCertainunits are provided to facilitate the stay of a person with reduced mobility, ofcourse, in order to ensure that you are well received, it would be preferablefor you to communicate directly with us so that we can reserve the unit adaptedto your unique needs.
All dogs must be registered with the front desk upon arrival. There is a $65 dogfee per stay (3 dogs maximum). Guests keeping unregistered pets will be chargeda $350.00 cleaning fee and may be asked to leave the premises, there by forfeiting any and all prepaid costs. Due to allergies, cats are not allowed onproperty.
- For everyone’s safety, including yours and your dog’s, all pets must be on leash at all times.
- Dogs may be left alone in unit as long they do not cause a disturbance or damages.
- Damage or alterations caused by dogs involve a charge of a minimum of $ 300 to cover the costs of cleaning and repair.
* Note: Your credit card will be billed for additional occupants as described above if not paid with your original reservation. *
WILDLIFE : By booking a reservation at Xperience Kouchibouguac, youunderstand that we are situated in a rural location on 9 acres neighbouring aNational Park with an abundance of wildlife including but not limited to spiders,deer, fox, bears, snakes, squirrels, birds of prey, feral cats, skunks, wasps,mosquitos and bees to name a few. Youalso understand that you are responsible for all risks and bodily injury thatmay occur from encounters with wildlife while staying at XperienceKouchibouguac. Please notify staff of any encounter immediately and so thatthey are DNS official can plan for removal.
*Bugspray is always recommended when visiting the Kouchibouguac area in summer.
HOUSEKEEPING: We service the chalets and motels on an as-needed basis: If youneed new towels, trash taken out, coffee or lotions replaced these are allcomplimentary services fulfilled upon request. There is a $45 housekeeping feefor cabins to be fully cleaned and refreshed during your stay. To avoid chargesof a minimum of $50, the chalets must be rearranged as they were on arrival, thedishes must be washed and returned to the places provided.
PARKING: Each chalet has space for one standard sized vehicle. General parking is alsoavailable on site. If you are travelling with additional or oversizedvehicles/trailers, please call the front desk to ask about parking options.Please, call ahead and let our team know about all vehicles you are travellingwith. Please email info@kouch.com if you're bringing a large vehicle and/ortrailer so we can make arrangements for you in advance.
BBQ GRILLS : There are bbqs on property. We require that all propane tanks areshut off with their valves after every use for safety reasons.
LOST ROOM KEYS: There is a $50 fee for lost roomkeys not returned to the room lock box.
QUIET HOURS : quiet hours are from 11PM - 8AM
SMOKE-FREE UNITS : Guests should make sure to smokeoutside the accommodation units. It is therefore forbidden to smoke in therooms, chalets or all facilities at Xperience Kouchibouguac, with the exceptionof the section provided for this purpose. Anyone who smokes in places not providedfor this purpose may be penalized or even expelled from the property. In caseswhere smoke-free spaces are damaged or altered by smoke, a charge of a minimumof $300 will be used on the guest's invoice to cover cleaning and repair costs.
DAMAGES : (Waste) Unit(s) found with waste strewn around, in complete disorder, and/or “trashed” will be subject to maintenance deep cleaning fee, administration fee and/or third party fees. A minimum $100.00 cleaning fee per unit will be applied to the registered guest’s Credit Card and a separate receipt will be emailed.
(Rooms, fixtures, furnishing and equipment)
When entering your unit, if obvious signs of damages has occurred, it is your responsibility to advise the reception, or you will deem responsibility for the damages. Damage to rooms, fixtures, furnishing, and equipment including the removal of electronic equipment, towels, artwork, etc. will be charged at 120% of full and new replacement value plus any shipping and handling charges. Any damage to the property, whether accidental or willful, is the responsibility of the registered guest for each unit. Any costs associated with repairs and/or replacement will be charged to the credit card of the registered guest. In extreme cases, criminal charges will be pursued. A minimum $150.00 repair or replacement fee will be applied to the registered guest’s Credit Card and a separate receipt will be emailed.
(Mattresses & Bedding)
Damage to mattresses and linen including towels, mattress pads, sheets, bedspreads, blankets resulting from the use of hair dye, body oils, make-up, shoe-polish, etc. will result in a charge for the special cleaning, repair, or replacement of the damaged article. A minimum $50.00 ; a minimum of $400 for mattresses and beds, cleaning, repair or replacement fee will be applied to the registered guest’s Credit Card and a separate receipt will be emailed.
Pleasecall 506-876-0444 or write to us by email: info@kouch.com to make arrangements forlate(early) arrival, we are always eager to accommodate your needs when theyare communicated to us. We try to have what you need to fully enjoy your stay,whether it be another coffee maker or extra pillows, please talk to us aboutyour needs and we will do our best to accommodate.
RATE CHECK 