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Property Information

Volcano Acres Ranch Bed & Breakfast on the Big Island Hawaii is the perfect place to begin your adventures.  The ranch is home to goats, chickens, ducks, sheep, cats, dogs and Sonny the donkey.The ranch is just a few minutes away from Hawaii Volcanoes National Park . You can chose to hike, bike or drive through the park and even visit the newest black sand beach created by the 2018 lava flow!

The property combines the integrity of raw materials and natural elements with the warmth of modern accents to create a casual comfort.  In a nod to Hawaiian culture local woods like curly koa in the doors, door frames, window sills and cabinets are used throughout the home. Ohia hardwood , slate and curly koa laminate cover the floors.  Lodge poles and open beam ceilings all add to the rustic elements.  Plush area rugs, quality mattresses, fine linens and a range of spa amenities help soften the look to provide a feeling of casual comfort.




Property Name: Volcano Acres Ranch

Street Address: 19-4252 Kawailehua Road

City : Volcano - Hawaii

Postal Code : 96785

Contact Name: Theresa Sommer

Phone: 8084304647

Email: hawaiivolcanoranch@gmail.com

Check-in/Check-out Policies

This property has the following check-in and check-out times and policies:

Check-In: 4:00 PM

Check-Out: 11:00 AM

Property and Cancelation Policies :
IMPORTANT HOLIDAY INFORMATION
Winter holiday reservations (15 December to 15 January) are non-refundable after Sept 25th. Merrie Monarch reservations are non-refundable after Feb 1.  No refunds will be given for Thanksgiving, Christmas, New Years, Easter, Valentines Day, 4th of July, Merrie Monarch Festival, Iron Man or package reservations, unless we are able to re- book the room.

PAYMENT AND CANCELLATION
We reserve the right to charge a deposit to your credit card equivalent to a 1 night stay of room night and tax at the time of booking. The balance of any incidental charges will be processed within 7 days of your arrival. If we do not take a deposit, we will charge the full amount to your credit card within 7 days of your arrival. We accept Visa and Mastercard. For cancellations more than 2 weeks prior to check-in, there is no penalty (except during holiday periods listed above). Cancellations between 1 and 2 weeks of arrival will incur a penalty equal to 10% of the total cost of your stay. We do not accept cancellations within 7 days of arrival. In extraordinary circumstances, we may allow you to postpone your stay. Holidays are an exception to this policy, please see holiday information.
Terms and Conditions

 RATES
All base rates are double occupancy. Additional guests will be charged an additional $30 per person, per day plus applicable taxes. 
 
MINIMUM STAYS                                                                                                      
All our rooms have a 2 night minimum stay. If you require a one night stay we may be able to accommodate your request but a $45 cleaning surcharge will be required. Please contact us via email or phone to discuss availability.

CHECK IN
Self Check in starts at 4 PM.  We do recommend arriving to the property for the first time prior to sunset as there are no streetlights and finding the property after dark can be difficult.
CHECK OUT
Check Out is at 11 AM.  If you need a late check out please speak with your host and we will do our best to accommodate you if possible.

IMPORTANT HOLIDAY INFORMATION
Winter holiday reservations (15 Decemb
er to 15 January) are non-refundable after Sept 25th. Merrie Monarch reservations are non-refundable after Feb 1.  No refunds will be given for Thanksgiving, Christmas, New Years, Easter, Valentines Day, 4th of July, Merrie Monarch Festival, Iron Man or package reservations, unless we are able to re- book the room.

PAYMENT AND CANCELLATION
We reserve the right to charge a deposit to your credit card equivalent to a 1 night stay of room night and tax at the time of booking. The balance of any incidental charges will be processed within 7 days of your arrival. If we do not take a deposit, we will charge the full amount to your credit card within 7 days of your arrival. We accept Visa and Mastercard. For cancellations more than 2 weeks prior to check-in, there is no penalty (except during holiday periods listed above). Cancellations between 1 and 2 weeks of arrival will incur a penalty equal to 10% of the total cost of your stay. We do not accept cancellations within 7 days of arrival. In extraordinary circumstances, we may allow you to postpone your stay. Holidays are an exception to this policy, please see holiday information. 

CHECK-IN TIME
​Self check-in time begins at 4 PM.  Please be aware that there are no streetlights in Volcano and it is difficult to find your way around at night. Please try to coordinate your schedule so you can check-in prior to sunset.

NO SMOKING
 No smoking is permitted in any of the rooms or on the grounds of the property per Hawaii state law.  All guests must go into the street  to smoke. A $100 fine will be imposed on any guests who violate this policy.  


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