Makahiya Fitness

Your booking:

• Your reservation is guaranteed until the day of arrival. After that time, it will no longer be guaranteed and the room may be reassigned
• Makahiya Fitness will charge your credit card at time of booking
• We have the right to retain 50% of your booking payment if you cancel within 30 days of arrival
  
• If you cancel more than 30 days in advance, the total amount of the reservation will be refunded
• If you decide to leave before your scheduled check-out date, the nights not spent will not be refunded
  
• In case of a “no-show”, the total price of the reservation will be charged and is non- refundable
• There is only one way in which we can acknowledge cancellation of the guest’s reservation; the guest MUST send a cancellation request stating the reservation number via email to the following address: hello@makahiyafitness.com
  
• All cancellations are confirmed via email immediately after the reservation has been cancelled
• The items included within the packages are non-transferable (cannot be used for another guest or non-guest) and are non-refundable if not used
• You must to be 18+ years old to book a room
  
• Is it really you? A valid photo ID is required upon check-in
• All requests to reserve a room must include the first and last name of all adults occupying the room and full payment for a guarantee of arrival
• Our room rates are always awesome, and they are subject to change
• When booking, keep maximum occupancy rules in mind: Two people max per room (1 double bed or 2 single beds) unless otherwise arranged
• Got babies? We have cot and highchairs available upon request, subject to availability

Check-in at 2pm:
You can check-in any time from 2pm by local time. Please note that check-in cannot be completed until full payment has been received and approved. A room key is provided at check-in time after the full rental amount has been settled. The cost of any replacement key cards will be taken from the deposit. During the check-in process, we will provide you with any information which may be required during your stay such as how to book classes, a tour of the premises, etc.

Check-out at 10am:
You can check-out any time up until 10am by local time. Later check-out times may be requested although we may not always be able to accommodate late changes and will depend on availability and on how busy we are. You are welcome to arrange to store your luggage with us from check-out until the time you leave the same day. At check-out time please hand your keycard/s to someone at reception or the restaurant bar. Please note, a detailed inspection of the room is made after check-out and we reserve the right to make charges for any damages or breakages found before the room is occupied again. Please be aware that bed linen and towels should be placed where they were originally found. The bed linen and towels are NOT gifts and should remain in the room.

The security deposit should be released by your credit card issuing bank automatically in 3 working days, but can occasionally take longer. The pre-authorisation amount is not held by Makahiya Fitness and we do NOT charge your credit card.

Damages and Non-Smoking Policy:
The entirety of Makahiya Fitness (including rooms, indoor and outdoor areas) is strictly non-smoking. This applies to both traditional smoking methods and all electronic delivery systems, including vapes, vaporisers, vape pens, hookah pens, electronic cigarettes (e-cigarettes or e-cigs), e-pipes, and any variations of the foregoing regardless of the product’s name. You will be asked to sign a document that you agree to a £100 fine if ANY evidence of smoking is found in the room or any of the building areas or outdoor areas. Please note: Immediate termination of the rental agreement is possible if: 

• More guests stay in the property than agreed
• Excessive noise is made at night
• We do not allow any pets at Makahiya Fitness
• Makahiya Fitness is not responsible for lost or forgotten personal belongings, in your room or any other area of the premises

During your stay, the rooms and all equipment and furniture should be treated with care and kept in order. Immediate notification to staff will be expected of any damages or breakages in the property. You are financially responsible for any damage to the property. This includes losses caused by you or a third party negligent actions and behaviour. A summary check will be made of the room at check-out. However, a more detailed review of the condition of the room and all equipment and facilities will be made soon after check-out and before another guest occupies the room. You are s responsible for any damages or breakages found that are over and above normal wear and tear and usage. In this case, a detailed statement of damage along with an invoice for the repair or replacement cost will be sent by email. Any costs will be deducted from your pre-authorisation immediately if this is still possible. Any costs will be claimed by return if they are greater than the pre-authorisation or where the pre-authorisation has already been returned.

We reserve the right to cancel any reservation, without refund, if there is a breech to these conditions.

Guest Safety:
Safety cameras are used throughout the premises and anyone on our property may be recorded. Makahiya Fitness assumes no responsibility for any personal bodily injury incurred while using the gym/fitness centre facilities, including guided classes and personal training sessions. If you use the gym/fitness centre facilities, you do so at your own risk.