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Contact Information

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Payment Method

It is the responsibility of the guest to include all transfer fees and charges to ensure that the property receives the full booking amount. Please follow the instructions on your email confirmation to complete the transfer.
Bank Name: BDO Unibank 
Account Number: 011388002449
Account Name: SANCTUARY BATULAO INC
Instructions:
  • Kindly pay the full amount within 48 hours after receiving your pending booking confirmation via email. 
    • Please note that if your check-in date is within 24 hours after you booked you are required to pay right after booking.
  • Once done please send us a screenshot or a clear photo of your deposit slip to our email - thesanctuarybatulao@gmail.com
    • Please indicate the following in the subject of the email:
      • Payment
      • Your Full Name
      • Reservation Number
      • Date
  • After paying, we will verify your payment and once verified we will be sending you your booking confirmation email
    • This may take 1-2 business days
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Property Information

The Sanctuary Batulao is a place to relax and get away from all the stress in our daily lives.

The place to enjoy moments with family, friends, colleagues, or just by yourself.

A place where you can explore and appreciate nature.

This is our Sanctuary.


Property Name: The Sanctuary Batulao

Address 1: Unnamed Road, Batangas,

City : Nasugbu - Batangas City

Postal Code : 4231

Contact Name: The Sanctuary Batulao

Phone: +63 917 301 1980

Email: thesanctuarybatulao@gmail.com

Amenities
  • Swimming pool
  • Welcome drink
  • Restaurant
  • ATV Rental

Check-in/Check-out Policies

This property has the following check-in and check-out times and policies:

Check-In: 2:30 PM

Check-Out: 12:00 PM

Property and Cancellation Policies :
  • Full refund of payment if cancellation is made not later than 30 days before the reservation date.
  • 50% refund of payment if cancellation is made not later than 14 days before the reservation date.
  • All bookings are transferable.
  • Reservation can be rebooked with a P1000/room/night fee. But there will be no fees if the issue is government related i.e. lockdown.
  • Re-bookings should be made 2 weeks, 14 days, before check-in date. We do not allow last minute re-bookings. 
  • All bookings that were made during sale periods are non-refundable, it is only re-bookable and transferable.
    • Flash sales are not rebookable
  • In the instance that the guest does not show up on the day of check-in, the reservation will be forfeited and will not be refundable or re-bookable.
Terms and Conditions


REMINDERS

  • Sanctuary Batulao only accepts FULLY-VACCINATED guests. 
    • Children below 11years old are allowed as long as they are accompanied by a fully-vaccinated parent/guardian 
    • Children above 12 years old are required to have at least their 1st dose of the COVID-19 vaccine
    • We will be requiring our guests to show their vaccination cards upon check-in
  • Our flash sales do not include free breakfast 
  • Please be advised that the entrance to Sanctuary Batulao includes a 20 meter rough track 
  • Treat our staff with respect, abusive behavior will result in refusal of service and your possible removal from the premises. 
  • Please understand that The Sanctuary Batulao is a villa rental, do not expect the same services that a resort offers. 
  • Guests who violate any of our policies will be refused service
  • A security deposit of Php 1,500.00 is required before checking-in, any losses or damages in the villa will result in its forfeiture, otherwise the security deposit will be returned upon check-out. 
  • Face masks are required in the pool area, pavilion and other public areas unless you are swimming or eating. 
  • Complimentary breakfast is served only until 10:00 am
  • We do not provide plates and cutlery for use outside of the restaurant. 
  • Fresh towels and rugs are provided for every villa, if you request for more there will be an extra charge. We will provide a fresh change of towels and rugs in the event that your booking is more than 5 days and will continue to do so every 5 days until the end of your stay. 
  • Please be aware that there are designated bins in each area of The Sanctuary, We take the cleanliness of our Villa’s seriously any form of littering will result in a fine of Php 500.00. 
  • Bringing of food is allowed but is limited to snacks and desserts
  • Corkage fees apply to any drinks brought from outside. Php 1,000.00 per bottle of wine Php 100.00 per can/bottle (beer, soda, juice) 
  • We do not offer room service but our staff are always ready to assist you.
  • We do not have cleaning services for the room.
  • No smoking in the villas, cafe and pool area. There is a designated smoking area in the parking lot.
  • Please wear proper swimming attire when swimming. No denim shorts, cotton shirts, etc.

PET POLICY
  • There is a fee of PHP600 per pet/night.
  • There is a limit of 2 pets per villa.
  • Owners must be responsible for their pets at all times.
  • Pets must be leashed and under direct restraint at all times while outside the villa/in the property.
  • Pets must also wear diapers while in the pool area and restaurant.
  • The owner is liable for the health, safety, and welfare of their pets at all times.
  • Pets must be clean, fully house-trained, parasite free and disease free (i.e. ticks, fleas, parvo, etc.)
  • Owners are required to clean up after their pets both inside and outside the villas, our staff will not be responsible for this.
  • The owner is financially responsible for all treatments needed if their pet bites/attacks anyone in the property.
  • Pets are not allowed in the swimming pool.

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