MAKE YOUR STAY UNIQUE!When staying at our hotel, you will experience something like never before. Our hotel rooms are built by using a unique concept of shipping containers which will offer you a unique and exciting experience. Containers? Yes! You heard it! How futuristic is that?! The rooms are designed to comfort and astonish you in every possible way. Great energy, beautiful design, and maximum comfort. That’s what City Lab Hotel stands for.
YOUR PERFECT HOME AWAY FROM HOMESuitable for international employees, expats but also students who can’t find a room in or around the city. Are you looking for a temporary comfortable home? City Lab Hotel also offers the possibility to rent a room for a longer period. These rooms are fully equipped. And of course, also for anyone who wants to stay overnight in a unique location in Groningen.
Property Name: City Lab Hotel
Address 1: Suikerlaan 25
City : Groningen - Groningen
Postal Code : 9743DA
Contact Name: City Lab Hotel Team
- Baggage storage
- Laundry service
- Meeting rooms
Check-In / Check-Out Policies
This property has the following check-in and check-out times and policies.
Late Check-Out Hour: 14:00
Late Check-out Fees: 50%
Late check out (after 10:30 and before 14:00) may result in a fee.
Terms and Conditions
GENERAL TERMS AND CONDITIONSOF HOTEL CITY LAB B.V. LOCATED IN GRONINGEN
Article 1. Definitions
The following definitions apply in these general terms and conditions:
City Lab Hotel: The trade name of the company Hotel City Lab B.V., having its registered office in Groningen, as user of these general terms and conditions;
Customer or Guest: The natural or legal person(s) to whom City Lab Hotel has made an offer or with whom City Lab Hotel has concluded an Agreement, and/or a natural person who uses the (hospitality) services of City Lab Hotel;
Agreement: The Agreement concluded between City Lab Hotel and the Customer/Guest;
Cancellation: The written notification by the Customer to City Lab Hotel that states that one or more agreed upon hospitality services will not be used entirely or partially, or the written notification by City Lab Hotel to the Customer that one or more agreed upon hospitality services will not be provided entirely or partially;
Conditions: these general terms and conditions.
Article 2. Scope
2.1. These general terms and conditions apply to all legal actions of City Lab Hotel, including tenders that are made and sent out by City Lab Hotel, as well as the contract(s) between City Lab Hotel and the customer and the preceding legal relationships.
2.2. If any provision in these Conditions are nullified, found to be void, or otherwise unenforceable, the legally valid part of that provision will remain intact. The nullified, void, or unenforceable part will be replaced by a provision that reflects the intended meaning and purpose of the original provision to the maximum extent permitted.
2.3. General terms andconditions of the Customer are not applicable and are expressly rejected.
Article 3. Offer and entering into the Agreement.
3.1. Every offer is non-binding and valid for a period of 30 days after the date of the offer, unless is it expressly stated otherwise within the offer. City Lab Hotel is only bound by the Agreement after it is accepted in writing within the 30 days period.
3.2. The agreed upon price for the delivery of services includes – unless expressly stated otherwise– sales tax, duties, import duties, and other taxes and/or duties.
3.3. The prices as stated by City Lab Hotel are based on the prices known at the time of the offeror tender for, amongst other things, material and resource prizes, ingredients, labour cost and social security charges, as well as excise duties, levies, and taxes that are directly or indirectly charged by City Lab Hotel.
If these prices change after the conclusion of the Agreement, City Lab Hotelhas the right to pass on these changes to the Customer. The Customer is entitled to terminate the agreement without being obliged to pay any compensation if the passing on of the changed prices leads to a price increase of more than 15% of the originally offered price.
3.4. If the Customer wishes to change the Agreement for any reason, after receiving the order confirmation or after execution of the work has commenced, City Lab Hotel is only bound to the change after written approval. In that case, City Lab Hotel is always entitled to charge the Customer for all damage resulting from the change, including costs and loss of profit, everything in the broadest sense and calculated according to the prices and rates that apply to City Lab Hotel at that time.
3.5 The minimum age for making a reservation at City Lab Hotel is 16 years.
Article 4. Obligations City Lab Hotel& Guest
4.1. Subject to the articles below, City Lab Hotel is obliged to provide the agreed upon hospitality services on the agreed upon times according to the agreement, and in a manner that is usual for the hospitality company of City Lab Hotel.
4.2. The obligation as stated in article 4.1 does not apply:
a. in the event of force majeure on the part of City Lab Hotel as defined in these Conditions;
b. in the event that the Guest does not arrive or comes more than half an hour too late;
c. in the event that the Guest does not pay the agreed upon deposit / interim payment on time;
d. in the event that the Guest does not fully comply in any way with the obligations that he has towards City Lab Hotel.
4.3. Guests for the hotel can check in from 15:00. Check-out must take place no later than 11:00 on the day of departure.
4.4. In case of an "overbooking" of the hotel and/or force majeure, City Lab Hotel is entitled to offer the Guest another hotel accommodation that is equal to the quality that City Lab Hotel offers. If a Guest does not accept this offer, the Agreement between the Guest and City Lab Hotel will immediately expire. City Lab Hotel is never liable for any damage in the case of an ‘overbooking’. The meaning of ‘overbooking’ in terms of this article is the situation in which more rooms are reserved than available.
4.5. If the Guest does not arrive within one hour after the reserved time, City Lab Hotel may consider the reservation as cancelled, without prejudice to the provisions of Cancellations within these Conditions.
4.6. City Lab Hotel is not obliged to receive and/or store any good(s) from the Guest.
4.7. City Lab Hotel is never obliged to admit any pet of the Guest and may attach conditions to admission.
4.8. After consultation with the competent authorities that are present, City Lab Hotel is entitled to dissolve the Agreement due to a well-founded fear of disturbance of public order. If City Lab Hotel makes use of this authority, City Lab Hotel will not be liable for any compensation.
4.9. House rules apply within City Lab Hotel. These house rules can be found at www.citylabhotel.com and these will be provided together with the order confirmation. The house rules are also made available at a clearly observable place within the hotel. The Guest must comply with the house rules.
4.10. The maximum duration for staying at the City Lab Hotel is 6 months. City Lab Hotel does not offer permanent living accommodation.
4.11. Reservations formore than 6 months are not allowed. If a Guest stays in the City Lab Hotel for longer than 6 months, the Guest is liable to City Lab Hotel for all damage that it suffers and will suffer as a result.
Article 5. Cancellations
5.1. The Customer is not authorized to cancel the Agreement within the periods to be specified below, unless he, at the same time, irrevocably offers to pay the amounts specified below. Every cancellation is supposed to include such an offer. Such an offer is deemed to have been accepted if City Lab Hotel does not immediately reject the offer.
5.2. The following cancellation policy applies to the Agreement between City Lab Hotel and the Guest:
- The customer can cancel the Agreement free of charge up to 6 days before the execution of the Agreement, unless it concerns a non-refundablebooking, in which case the Customer is obliged to pay 100% of the agreed uponprice to City Lab Hotel.
- In the event of cancellation within 2 to 5 days before the execution of the Agreement, the Customer is obliged to pay 50% of the agreed upon price to City Lab Hotel, unless it concerns a non-refundable booking, in which case the Customer is obliged to pay 100% of the agreed upon price to City Lab Hotel.
- In the event of cancellation within 2 days before the executionof the Agreement, the Customer is obliged to pay 100% of the agreed upon priceto City Lab Hotel.
5.3. Cancellation by the Customer can only be done in writing. The calculation of the period in which the cancellation takes place is based on the moment that the written cancellation has reached City Lab Hotel and the earliest moment at which the Guest can be checked in.
5.4. Unless agreed upon otherwise, City Lab Hotel is entitled to cancel the hotel reservation if the Guest has not reported himself to Hotel City Lab at 18:00 on the first reserved day.
5.5. In the event of a no-show, the Customer will be obliged to pay the reservation value in all cases. A no-show is defined as follows: a guest not making use ofthe service as defined in the Agreement, without cancellation. Reservation value is defined as follows: the total expected turn-over for City Lab Hotel, tourist tax, and turn-over tax based on the Agreement concluded with a Customer.
5.6. City Lab Hotel reserves the right to cancel Agreements that later prove to be contrary to government regulations, or generally accepted norms, values, and good taste, even if the Agreement has already been confirmed and/or executionof the Agreement has started. In these cases, the cancellation policy of article 5.1. also applies.
Article 6. Payments
6.1. Unless expressly agreed upon otherwise in writing, payment of the amounts charged by City Lab Hotel must be made in Euros, in cash or by bank, in one go and without settlement. In the event that City Lab Hotel has agreed with the Client on a payment in instalments, the agreed upon price must be paid as follows: 10% upon order confirmation, 40% at the latest 14 days before the contract is executed, and 50% at the latest 14 days after the Agreement has been executed by or on behalf of City Lab Hotel, without prejudice to City Lab Hotel’s right to demand payment in advance of the entire price and/or torequire security for payment thereof.
6.2. If the payment is not made within 14 days after the agreed upon period, the Customer is in default without notice. From that moment on, the Customer has to pay the statutory (commercial) interest in accordance to article 6:119 and article 6:119a of the Dutch Civil Code on the amount owed to City Lab Hotel until the full amount has been paid.
6.3. If City Lab Hotel has handed over its claim for collection, the Customer will owe the amount for extra judicial collection costs, with a minimum of 15% of the net invoice amount, with a minimum of € 250,--, while if, subsequently, a legal procedure is necessary, the Customer is obliged to reimburse the legal costs, which expressly include: costs above the liquidation rate customarily used by the Dutch court, costs for applying for bankruptcy, and administration costs such as municipal fees, Chamber of Commerce costs, etc. City Lab Hotel is always entitled to charge the actual extra judicial costs to the Customer if these costs are higher than the fixed percentage.
6.4. If the Customer is a natural person, the extra judicial costs are equal to the legally permitted maximum allowance for extra judicial costs as defined and calculated in accordance with the Dutch Extra judicial Collection Costs Reimbursement Decree (in Dutch: Besluitvergoeding voor buitengerechtelijke incassokosten). De extra judicial costs are due if the Customer, natural person after the occurrence of the default, has not paid the amount owed within 14 days after a reminder in which he has been notified about the extra judicial costs.
6.5. The Customer is not entitled to suspend the payment of the amount owed by him on the grounds that City Lab Hotel has not fulfilled any obligation towards him under any Agreement. An appeal by the Customer for a settlement is also excluded.
6.6. As long as the Guest and/or Customer has not fully complied with all of his obligations towards City Lab Hotel, City Lab Hotel is entitled to take possession of all goods brought by the Guest and/or Customer into the hospitality establishment, until the Guest and/or Customer has fulfilled all obligations to City Lab Hotel to City Lab Hotel’s satisfaction (right of retention).
Article 7. Limitation and exclusion of liability
7.1. If City Lab Hotel is liable for any culpable shortcomings in the execution of the Agreement, the liability that has resulted from these shortcomings will only include direct damage. Furthermore, the liability is limited to a maximum of the invoice amount of the Agreement, atleast that part of the Agreement to which the liability relates, and only to amaximum of € 5000,-- (that is to say: five thousand euros). In the case of an insured interest, the liability in that case is, at all times, limited to a maximum of the amount paid out by the insurer of City Lab Hotel in that specific case.
7.2. Direct damage is exclusively defined as follows: - the reasonable costs for determining the cause and extent of the damage, in so far as the determination relates to damage in accordance to the meaning as specified in these general terms and conditions. - any reasonable costs incurred for an insufficient performance by City Lab Hotel in the execution of the Agreement, unless this insufficiency cannot be attributed to City Lab Hotel. - reasonable costs incurred top recent or limit damage, in sofar as the Customer proves that these costs have led to the limitation of direct damage as defined within these general terms and conditions.
7.3. City Lab Hotel is never liable for indirect damage, including – but not limited to –consequential damage, loss of profit, lost savings, and damage due to business interruption.
7.4. CityLab Hotel is also never liable for damage of any kind, if this is based on incorrect and/or incomplete information provided by the Customer.
7.5. Any goods of third parties that are present in the company of City LabHotel (both those of the Customer and any other persons) are not insured against any risk. City Lab Hotel is not liable in any case, not even in the event of theft, misappropriation, destruction, or otherwise.
7.6. The Guest is fully responsible for the behaviour of third parties that the Guest takes to City Lab Hotel. City Lab Hotel is never liable for damage of said thirdparties.
7.7. City Lab Hotel is never liable for damage resulting from injury or death of the Guest and/or the third party that he brought with him.
7.8. The limitations of liability included in these Conditions do not apply if the damage is due to intent or gross negligence on the part of City Lab Hotel or its senior employees.
Article 8. Lost-and-found
8.1. Lost objects or objects that are left behind in the building of City Lab Hotel and its attachments, which are found by the Customer, must be returned to City Lab Hotel with due speed.
8.2. City Lab Hotel acquires ownership of objects if their rightful owner has not reported to City Lab Hotel within one year after handingin the object.
8.3. If City Lab Hotel sends the objects left by the Guest back to him, this is entirely at the expense and risk of the Guest. City Lab Hotel is never obliged to send these objects.
Article 9. Limitation, expiration, and objection
9.1. The legal claims against City Lab Hotel that might arise from an Agreement that is subjected to these Conditions have alimitation period of one year. They expire after 2 years.
9.2. The limitation period and expiry period commences on the first day after the end of a period of one calendar month after the conclusion of the concerning agreement.
9.3. Any complaints must be reported to City Lab Hotel within 14 days after the execution of the Agreement.
9.4. If the Customer objects in time, the payment obligation will not be suspended. In that case, the Customer also remains obliged to pay for what he has ordered City Lab Hotel to do.
Article 10. Dissolution
10.1.Without prejudice to any further rights vested in City Lab Hotel, it has the right to suspend performance of the Agreement without judicial intervention if it is hindered by force majeure with regards to the execution of the Agreement, or it may choose to dissolve the Agreement in whole or in part by a written statement, without being obliged to pay any compensation or to give any guarantee.
10.2. The Customer expressly waives all rights to dissolve the agreement inaccordance to articles 6:265 et seq. of the Dutch Civil Code, unless this isstated otherwise within these Conditions or within the Agreement.
10.3. If the Customer does not, not properly, or not timely fulfil any obligation that may arise for him from this or any other Agreement as concluded with City Lab Hotel, as well as in the event of bankruptcy, suspension of payment, receivership, application of the Act on Debt Consolidation for Natural Persons (WSNP), shutdown, or liquidation of the company of the Customer, he is deemed to be in default by operation oflaw, and City Lab Hotel has the right to suspend the execution of the Agreement without notice of default and without judicial intervention, or may choose to dissolve the agreement in whole or in part by means of a written statement, without being obliged to pay any compensation or give any guarantee, but without prejudice to further rights that City Lab Hotel has. In these cases, any claim that City Lab Hotel has or may have against the Customer is immediately due and claimable.
10.4.The cooling-off period of the Dutch Distance Selling Act does not apply to the hospitalityservices of City Lab Hotel.
Article 11. Force majeure
11.1. City Lab Hotel is not liable in the event that a shortcoming can be attributed to astate of force majeure. 11.2. Force majeure is defined as: a shortcoming of City Lab Hotel for which it is notliable, since the shortcoming cannot be considered City Lab Hotel’s fault according to the law, a legal act, or socially accepted notions, including the situation in which City Lab Hotel is unable to perform its services due to a (attributable) shortcoming or negligence of third parties. Force majeure includes:
(a) business disruption or business interruption of any kind and regardless of how it arises;
(b) delayed or a late delivery by one or more suppliers of City Lab Hotel;
(c) transport difficulties or obstacles of any nature, as a result of which the transport to City Lab Hotel or from City Lab Hotel to the Customer is hindered or impeded;
(d) war (danger), riot, sabotage, flood, fire, lockouts, company occupation, strikes, changed governmental regulations, and/or weather conditions that are categorized by the KNMI as code Red;
11.3. In the even tof force majeure, City Lab Hotel has the right, within 3 weeks of the occurrence of a circumstance that gives rise that force majeure, to either change the term for fulfilling the Agreement, or to dissolve the Agreement extra judicially, without being obliged to pay compensation.
11.4. After cancellation of the Agreement, City Lab Hotel is entitled to reimbursement for the costs it has already incurred and/or the work that is performed.
11.5. City Lab Hotel has the right to invoke force majeure if the circumstance that prevents(further) fulfilment of the agreement occurs after City Lab Hotel should have fulfilled its obligation.
Article 12. Confidentiality
12.1. Both parties are obliged to confidentiality for all the confidential information they received with regards to the Agreement from each other or from another source. Information is defined as confidential if this is stated by one of the parties or if this results from the nature of the information. An "open" calculation that has been included in the offer by City Lab Hotel must always be perceived as confidential information.
12.2. If a legal provision or a judicial decision obliges City Lab Hotel to convey confidential information to third parties designated by law or by the court, and City Lab Hotel cannot invoke a legal right to refuse this, then City Lab Hotel is not obliged to pay compensationand the customer is not entitled to dissolve the agreement on the grounds ofany damage that is caused because of this.
Article 13. Digital data and privacy
13.1.During the realization of the agreement, City Lab Hotel will record data of the Guest in a file. This file will be used for the following purposes:
-for the execution of services
-for the marketing and sales activities
-for market research
-for statistical analysis
13.2.City Lab Hotel does not provide this data to third parties, except for cases inwhich this is necessary for the execution of the service. In such cases, permission to use that data is limited to the aforementioned purposes.
13.3. The person responsible for data processing is Hotel City Lab B.V., Suikerlaan 25 (9743 DA) in Groningen. The customer can always and without any costs gain access to his data and change this data if he wishes. Also, the customer can always object to receiving information of City Lab Hotel by e-mail, telephone, and/or mail.
Article 14. Competent court and applicable law
14.1. All disputes that may arise between the parties, including those that are only considered as such by one of the parties, will be submitted to the competent Dutch court of the business location of City Lab Hotel, excluding any other institution, unless the Dutch law expressly states otherwise.
14.2. Dutch law applies to this Agreement and all future Agreements that arise fromthis Agreement. The Convention on the International Sales of Goods (ViennaSales Convention) is excluded insofar as this is applicable.
14.3. These conditions have been translated into English and might be translated into other languages in the future. In case of a discrepancy between the Dutch version and the English version (or any other version), the Dutch version will always be decisive.