Property Information
At a distance of 350 km from Capital Federal, Mar de Ajó is one of the seaside towns of the Partido de la Costa. It presents a warm family atmosphere, in which urban and natural elements intermingle. It offers wide and calm beaches from where you can see its imposing pier, which is the longest in South America and attracts all fans of fishing. The commercial activity of the town is important, since it presents a great diversity of hotel and gastronomic offer. It has a Casino and slot machines, bingo, theater and cinema. 25 km from our town in a southerly direction, you will find Punta Médanos, a magnificent natural spot also known as Punta Sur del Cabo San Antonio. We are very close to General Lavalle, where you can visit the Port (1859), the Museum of Santos Vega (1847), the Parish of Our Lady of Mercy (1892). We also suggest passing through San Clemente del Tuyú, where you can visit: Mundo Marino, Termas Marinas and the Punta Rasa Nature Reserve. We wait for you...
Property Name: Gran Hotel Verona
Address 1: Espora 186
City : Mar de Ajó - Buenos Aires
Postal Code : 7109
Phone: +542257423732
Email: info@granhotelverona.com.ar
Amenities
- Elevator
- Laundry service
- Lounge
- Meeting rooms
- Room service
- Swimming pool
- Valet service
- Welcome drink
Check-in/Check-out Policies
This property has the following check-in and check-out times and policies:
Check-In: 15:00
Check-Out: 10:00
Property and Cancellation Policies :
The way to proceed in the event of a possible cancellation depends on the rate you choose at the time of making your reservation and, therefore, the one you hire. You can generally choose between two policies: a “flexible” and a “non-refundable”
• Flexible: Reliably confirmed reservations can be modified without charge until 48 hours. prior to the date of admission without management fees. The date changes imply re-quoting the stay for the new period, this may mean that to make it effective, the corresponding difference must be paid. If you want to modify your reservation, you can do it, as long as we have availability, by sending a request by email to info@granhotelverona.com.ar or by calling (02257) 423732.
Those confirmed reservations may be canceled free of charge except in some cases, in which, depending on the terms of the reservations and corresponding payments, the amount may have a discount equivalent to the taxes paid by the Hotel and the corresponding surcharges and expenses already deducted by credit institutions (Banks, Financial Institutions or Credit Cards).
• Non-refundable: The "non-refundable" rate does not admit cancellation or modification. It cannot be combined with other current promotions. In case of No Show, the payment made will not be refunded. Payment method: the "non-refundable" rate is 100% pre-paid before check-in and non-refundable.
Terms and Conditions
REGISTRATION AND IDENTIFICATION OF THE GUEST
The guest is obliged to register by entering their personal and companion identification data. For these purposes, we will provide you with a tool from which you can enter all your information a few days before entering the hotel and sign at the time of entry.
The company may deny accommodation to the guest who does not comply with this requirement and is empowered, to require, if it deems it necessary, the identification of the passenger and the people accompanying him when entering the property.
CHILDREN'S POLICY
Children under 3 years (at the time of their stay) do not pay. Cots are free of charge, and must be requested at the time of booking. Those older than 3 years, pay normal rate.
ACCOMMODATION CONTRACT
The dates and conditions agreed in the reservation are contractual and cannot be changed without prior notice.
The rights and obligations arising from it depend on the conditions, promotions and rates at the time of its celebration. Therefore, it will not be possible to invoke rights or obligations that arise from the conditions, promotions and rates after it.
RATES
There are different types of rates to which a Cancellation Policy corresponds. It will be up to you to decide which rate and with what services you want to book (example: Rate with breakfast, rate with dinner, which in turn can be with “flexible” or “non-refundable” cancellation), according to your needs and tastes. We have a dynamic rate system, this implies that the value of the same stay is subject to be updated without prior notice. To avoid inconveniences, the budgets have a term of 48 hours. in which the prices agreed therein will be respected, and for this we must send you a copy by email requesting your name and surname, so that we can identify you in case you decide to book. Expired within 48 hours. stays must be budgeted again.
You can always check the latest valid rates by entering our booking engine, at www.granhotelverona.com.ar.
PAYMENT OF BALANCES
Pending accommodation balances must be paid without exception at the time of entering the hotel according to the established contract.
PROMOTIONS
Promotions displayed in official media, the Hotel's website, promotional codes or directly, if contracted, must always be paid in full. The stays that arise from these contracts can only be made effective in the terms that the promotion indicates. Not being able to request changes of dates for periods not included in it. Partial payments for such promotions do not freeze prices. Once the promotion period has expired, the remaining balances will be adjusted to the current value of the accommodation for the reserved dates.
As a general rule and unless otherwise indicated, promotions are “non-refundable” and must be paid in full before their expiration.
The benefits of discounts or promotions can only be invoked as long as the existence of the same can be verified through the aforementioned means. For this reason, it will not be valid to refer to rates, discounts or promotions that arise in talks by phone with any representative and of which there was no copy to support it by Email.
DISCOUNTS
The offers will be applied directly by the guests at the time of booking with the coupon codes and conditions published in the official media of the Gran Hotel Verona. These offers are not cumulative. The hotel reserves the right to cancel the reservations that expired in the foreseen term, and in all those opportunities in which they have not been established according to the conditions of the promotion. Cancellation will proceed, after trying to contact the guest who generated the reservation.
CONFIRMATION OF THE RESERVATION / COMMUNICATIONS TO THE GUEST
The reservations actually made will have a confirmation to the email provided by the guest. This will be used to carry out the necessary communications.
Reservations made by Online Travel Agencies (Booking.com, Despegar.com, Expedia.com, etc.) or Traditional Agencies are considered made by the agencies, so all modifications, claims, requests, etc. they must be carried out through their platforms with the tools provided by them or through their representatives. A reservation is considered confirmed once the payment of the deposit or the total, as appropriate, has been made.
CANCELLATION OF RESERVATIONS
Regardless of the established deadlines, it is always advisable to notify the establishment of your wish not to continue with the reservation, especially those that have outstanding balances or no partial payment has been entered. Once the deadlines have been met and after attempting to contact the guest, we will cancel the reservation at its discretion. Giving notification on the phones or emails provided by the client at the time of booking.
LODGING TIME
It is the one that arises from the accommodation contract and is the period for which the Gran Hotel Verona is obliged to provide, in the first instance, the services contracted by the guest.
The extension of that period is subject to availability at the time of booking. The guest agrees to end the stay within the agreed deadlines. For the purposes of calculating the accommodation, the nights of stay will be taken into account. The night of stay is the time from 1:00 p.m. at 09:50. the next day (in the case of the first day of accommodation) and from 10:00 a.m. to 09:59 a.m. (the next day, for the rest) during which time the room is available to the guest, regardless of whether or not it occupies it . They will also be taken into account, upon request of the guest, and depending on availability, early check-in or late check-out. Both are valued at 50% of the current night. And the deadlines range from 05:00 a.m. for early check-in and until 6:00 p.m. for late checkout.
In the event that the guest does not comply with the scheduled departure times. You are committed to paying a penalty of 50% of the value of the stay for the current day. Two situations can occur:
• First, the hotel will be able to provide availability as long as reservations to enter allow it.
• Second, in the case of not having availability, you will inevitably have to leave to be prepared for the next accommodation. There will be no prior contact with the guest to coordinate their departure. The schedule has been agreed upon at the time of booking.
RESERVATION AND RATE PAYMENT
The rates of the lodging service are exposed to the public view in the official sign placed in the Reception. They are indicative since we have a dynamic pricing system that can be checked on the official website of the Gran Hotel Verona. It is the guest's obligation when required by the company, to promptly settle the amount of the expense account during the stay. The lack of payment by the guest when required, causes the rescission of the lodging service and, the hotelier may use the public force to demand and carry out the vacating of the room. On the day of departure, the guest must vacate the room no later than 10:00 a.m., to leave it free so that the hotel staff can clean and arrange the room in order to deliver it to the waiting guest, and not incur penalties. The guest who vacates the room on the day of his departure after 10:00 a.m., is obliged, if there is a possibility, to pay the price of the penalties or the extension of half-stay, as the case may be. If while at the hotel the guest wishes to shorten their stay, the refund of the amount paid will not proceed.
CANCELLATION POLICIES
The way to proceed in the event of a possible cancellation depends on the rate you choose at the time of making your reservation and, therefore, the one you hire. You can generally choose between two policies: a “flexible” and a “non-refundable”
• Flexible: Reliably confirmed reservations can be modified without charge until 48 hours. prior to the date of admission without management fees. The date changes imply re-quoting the stay for the new period, this may mean that to make it effective, the corresponding difference must be paid. If you want to modify your reservation, you can do it, as long as we have availability, by sending a request by email to info@granhotelverona.com.ar or by calling (02257) 423732.
Those confirmed reservations may be canceled free of charge except in some cases, in which, depending on the terms of the reservations and corresponding payments, the amount may have a discount equivalent to the taxes paid by the Hotel and the corresponding surcharges and expenses already deducted by credit institutions (Banks, Financial Institutions or Credit Cards).
• Non-refundable: The "non-refundable" rate does not admit cancellation or modification. It cannot be combined with other current promotions. In case of No Show, the payment made will not be refunded. Payment method: the "non-refundable" rate is 100% pre-paid before check-in and non-refundable.
HOUSE RULES
It is not allowed to enter the Hotel with the following:
• Pets or animals.
• Electrical appliances and / or equipment for heating and / or cooking.
The Gran Hotel Verona reserves the right to remove and / or confiscate any of the aforementioned items if it is inside any room immediately without prior notice and to charge you for the costs incurred to take that action.
Guest Behavior
You are expected to behave in an orderly and acceptable manner at all times and not to disturb the enjoyment of other Guests. We reserve the right to immediately terminate your reservation and the reservation of your group members if we understand your conduct to be in violation of this clause. Conducts that we consider reasonably inappropriate include, but are not limited to:
• Inappropriate levels of noise or disturbances.
• Drunkenness or rebellious behavior.
• Perform any act that causes damage or harm to the hotel, other guests or is contrary to decorum or good coexistence.
• Smoking inside the rooms. People who wish to do so may have the spaces set up for such purposes.
• Use the rooms for gambling prohibited by law or hold meetings that disturb public order or, disobey the provisions of the Hotel's rules of coexistence.
• Accommodation in their rooms to people other than those registered, or where appropriate, not giving prior notice to the Hotel Administration about any variation in the number or identification of the people who originally registered. In no case may the number of people housed in each room be greater than the capacity assigned by the company for each room.
• Breach of SAFETY RULES reported by the hotel in the particular situation of Pandemic / Epidemic / Evacuation.
At all times we will act reasonably in making any determination under this clause. In the event that we cancel your reservation, you will be obliged to leave your accommodation immediately. You will be responsible for any damage or loss caused by you or a member of your group. Full payment for any damage or loss must be paid before your departure. If you cannot make the payment, you will be responsible for the fulfillment of any claim (including legal costs) subsequently made against us as a result of your actions together with all the expenses we incur in the search for any claim in your against.
OBLIGATION OF THE GUESTS
It is the obligation of the guests to inform the hotel administration of contagious diseases or illnesses, deaths, infractions or crimes that occur in the establishment and are known to them, so that the company can, in turn, take the appropriate measures and give Immediate account to authority when appropriate.
THIRDPARTY SERVICES
The services that are provided by third parties, for which the Gran Hotel Verona has no responsibility neither in the service itself, nor in its price are the following:
- Travel agencies
- Taxis
- Medical Services
- Recreation Services and Theme Parks
OBLIGATIONS OF THE COMPANY
The Gran Hotel Verona is committed to complying with what is expressly agreed, to complying with the rules attached to the use and practice existing in this company and to what the applicable Laws and Regulations order.
ADDITIONAL INFORMATION
• The departure is at 10:00 am. and the entrance is after 1pm.
• In case the room is available, we will offer it to you immediately
• A buffet breakfast and coffee break are included in the price of the room.
• We offer you free Wi-Fi service.
• The use of the pool is included in any accommodation rate
• The water circuit is included in any accommodation rate (over 16 years old)
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