Property Information
Oneta Resort is an absolutely gorgeous small family run eco-resort on one of the most untouched and beautiful islands in Fiji, completely surrounded by the Great Astrolabe Reef. It is very remote, it’s a little wild, and it’s somewhat hard to get to – but that’s exactly the point. Hidden away on an island with no roads, Oneta Resort is one of the few places in the world where you can still find both quiet solitude and true adventure.
Property Name: Oneta Resort
Street Address: Ono Island
City : Kadavu
Contact Name: Oneta Resort
Phone: +679 773 5288
Email: martin@onetaresort.com
Amenities
- Laundry service
- Lounge
- Room service
- Welcome drink
- Bar
- Garden
- Internet
- Non-smoking rooms
- Restaurant
- Spa
Check-in/Check-out Policies
This property has the following check-in and check-out times and policies:
Check-In: 2:00 PM
Check-Out: 9:00 AM
Property and Cancelation Policies :
A non-refundable payment of 30% of the quoted total is required to secure your booking. The balance is due 21 days before you arrive at the resort. If you fail to make the balance payment in the proper timeframe, you could lose your booking deposit and we will be able to resell your accommodation to another party. You also have the option, if you choose, to pay the complete balance when you make your booking. The receipt of a deposit payment automatically means that the guest has read and agreed to the terms an conditions listed here.
Terms and Conditions
A non-refundable payment of 30% of the quoted total is required to secure your booking. The balance is due 21 days before you arrive at the resort. If you fail to make the balance payment in the proper timeframe, you could lose your booking deposit and we will be able to resell your accommodation to another party. You also have the option, if you choose, to pay the complete balance when you make your booking. The receipt of a deposit payment automatically means that the guest has read and agreed to the terms an conditions listed here.
Direct deposit payments or credit cards are accepted for all payments. However direct deposits are greatly preferred and a 3% surcharge will be added for all credit card payments. Credit card charges will appear in your statement as either “Oneta Resort” or “Elimar (Fiji) Pte Ltd”. Note: All prices are in Fiji dollars but you have the option to pay either in Fiji dollars or US dollars. The amount of a US dollar payment will be calculated on the exchange rate for the day of payment.
Cancellation and Refund Policy:
Oneta will accommodate any change to a reservation if there is a documented emergency that requires rebooking. We will not refund the payment but will rebook the guests for a later date. If a non-emergency cancellation occurs more than 21 days before your arrival, any balance payment minus the 30% deposit will be returned. If the cancellation occurs 21 days or less before your arrival, no refund on processed payments will be given. A change in the number of booked guests will also be considered a cancellation and that portion of the payment will not be refunded. That being said, we will do our best to accommodate booking changes to a later date when our schedule allows.
Guest Insurance & Liability:
Oneta does not accept responsibility for issues or expenses that are outside of our control such as domestic or international flight delays, ill health, fire, floods or other natural disasters, civil unrest or government instability. Oneta also is not responsible for any personal injuries suffered by guests or the loss or damage of personal equipment whether the injury or loss/damage occurs at the resort or while the guest is engaged in a resort sponsored activities.We strongly encourage all travelers to Oneta to have adequate travel insurance which covers them for any accidents, loss caused by cancellations, loss of luggage or personal property, ill health, medical expenses, medical evacuation, and weather evacuations.Guests diving with us at Oneta must ensure that their insurance covers them for SCUBA related activities with the proper depth coverage.All guests who want to dive with us at Oneta must be medically fit and must be accredited by an established international diving organization. Guests will need to show proof of SCUBA certification before being allowed to dive. Guests will also need to sign a liability waiver and an assumption of risk document prior to any water based activities. If a guest refuses to sign such document they will not be allowed to participate in that activity. Once on the dive boat guests must always follow the safety instructions of the dive master. If a guest refuses to follow instructions and becomes a danger to themselves and/or others, they will be barred from any diving or other activities at Oneta. In extreme cases the guest will be asked to leave the resort.
Guests Who Break the Law:
Any guest who engages in activities that are deemed illegal under Fijian law will be asked to leave the resort and the proper authorities will be notified as to the nature of the activity.
Children:
At Oneta we welcome families traveling with children over the age of 8. For large families we recommend either the Villas or the Archway bure. For families with up to 2 children, Turtle Lair hilltop bure and Vesi beachfront bure can also accommodate two extra single beds. Please contact us and we can talk you through the best bure options for sleeping arrangements for you and your children. While we always look out for the safety of kids at Oneta, please don’t assume that children will be supervised by the staff unless you specifically request childcare. Our staff is great with children and will make sure that they are safe and entertained. However, please remember that staff members are not childcare experts and are not medically trained in case of an emergency. It is also your responsibility to inform us of any allergies or medical conditions that your child may have.
Medical Issues While At Oneta:
Although we have an extensive first aid kit, there are no medically trained professionals at the resort. There are several nursing stations in the area that will be the first stop in case of any medical issues, and in serious cases a guest can be airlifted to the hospital in Suva. Please note that guests are responsible for any costs associated with a medical emergency (accidental or otherwise) and guests shall hold Oneta Resort harmless in case of injury, sickness, or death. (Note: Travel Insurance strongly recommended.) We also ask that guests disclose any pre-existing medical issues to us before coming to Oneta so that we can assess whether or not a stay at Oneta is appropriate.
Cancellation and Refund Policy:
Oneta will accommodate any change to a reservation if there is a documented emergency that requires rebooking. We will not refund the payment but will rebook the guests for a later date. If a non-emergency cancellation occurs more than 21 days before your arrival, any balance payment minus the 30% deposit will be returned. If the cancellation occurs 21 days or less before your arrival, no refund on processed payments will be given. A change in the number of booked guests will also be considered a cancellation and that portion of the payment will not be refunded. That being said, we will do our best to accommodate booking changes to a later date when our schedule allows.
Guest Insurance & Liability:
Oneta does not accept responsibility for issues or expenses that are outside of our control such as domestic or international flight delays, ill health, fire, floods or other natural disasters, civil unrest or government instability. Oneta also is not responsible for any personal injuries suffered by guests or the loss or damage of personal equipment whether the injury or loss/damage occurs at the resort or while the guest is engaged in a resort sponsored activities.We strongly encourage all travelers to Oneta to have adequate travel insurance which covers them for any accidents, loss caused by cancellations, loss of luggage or personal property, ill health, medical expenses, medical evacuation, and weather evacuations.Guests diving with us at Oneta must ensure that their insurance covers them for SCUBA related activities with the proper depth coverage.All guests who want to dive with us at Oneta must be medically fit and must be accredited by an established international diving organization. Guests will need to show proof of SCUBA certification before being allowed to dive. Guests will also need to sign a liability waiver and an assumption of risk document prior to any water based activities. If a guest refuses to sign such document they will not be allowed to participate in that activity. Once on the dive boat guests must always follow the safety instructions of the dive master. If a guest refuses to follow instructions and becomes a danger to themselves and/or others, they will be barred from any diving or other activities at Oneta. In extreme cases the guest will be asked to leave the resort.
Guests Who Break the Law:
Any guest who engages in activities that are deemed illegal under Fijian law will be asked to leave the resort and the proper authorities will be notified as to the nature of the activity.
Children:
At Oneta we welcome families traveling with children over the age of 8. For large families we recommend either the Villas or the Archway bure. For families with up to 2 children, Turtle Lair hilltop bure and Vesi beachfront bure can also accommodate two extra single beds. Please contact us and we can talk you through the best bure options for sleeping arrangements for you and your children. While we always look out for the safety of kids at Oneta, please don’t assume that children will be supervised by the staff unless you specifically request childcare. Our staff is great with children and will make sure that they are safe and entertained. However, please remember that staff members are not childcare experts and are not medically trained in case of an emergency. It is also your responsibility to inform us of any allergies or medical conditions that your child may have.
Medical Issues While At Oneta:
Although we have an extensive first aid kit, there are no medically trained professionals at the resort. There are several nursing stations in the area that will be the first stop in case of any medical issues, and in serious cases a guest can be airlifted to the hospital in Suva. Please note that guests are responsible for any costs associated with a medical emergency (accidental or otherwise) and guests shall hold Oneta Resort harmless in case of injury, sickness, or death. (Note: Travel Insurance strongly recommended.) We also ask that guests disclose any pre-existing medical issues to us before coming to Oneta so that we can assess whether or not a stay at Oneta is appropriate.
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