Pine Needles Inn has been a family owned operation since 1990. Just like you, we were drawn to Mt. Shasta to experience its majesty, clean water, safe community and provide an amazing place for our children to grow up. Our kids are all grown up now and are living their own life, but we're still loving every minute in this beautiful town. Our son has decided to take over and help us transition to retirement. We strive to provide our guests with an exceptionally clean, safe, and friendly experience.
Property Name: Pine Needles Inn
Street Address: 1340 South Mt. Shasta Blvd.
City : Mt. Shasta - California
Postal Code : 96067
Contact Name: General Manager
Phone: 5309264811
Email: pineneedlesinn.ms@gmail.com
Amenities
- 24-hour check-in
- Air conditioning
- Cashless payment accepted
- Contactless check-in / check-out
- Express check-in / check-out
- Fire extinguishers
- Golf course within 3.5 km / 2 mi
- Heating
- Hiking
- Internet
- Invoices
- Non-smoking rooms
- Skiing
- Smoke alarms
- Smoke-free property
- Towels changed upon request
Check-in/Check-out Policies
This property has the following check-in and check-out times and policies:
Check-In: 3:00 PM
Check-Out: 11:00 AM
Property and Cancelation Policies :
CANCELLATION POLICY
We are a small business and we cannot make exceptions to these policies.- Free cancellation if canceled 72+ hours before check-in.
- Within 72 hours: Charged for the first night's stay + taxes.
- No-show policy: Charged for the first night + taxes + remaining days canceled.
- Non-refundable reservations remain non-refundable.
- Refund processing fee: $10 per transaction.
Terms and Conditions
HOUSE RULES
We are committed to providing an exceptionally clean, safe, and welcoming experience for all guests. These House Rules are part of your reservation agreement. By booking with us, you agree to comply with them. Failure to do so may result in removal from the property without a refund.We reserve the right to refuse service to anyone for reasons that do not violate Federal or State laws.
RESERVATIONS & PAYMENTS
- Registering guests must be 18 years or older
- All reservations must be guaranteed with a valid credit or debit card (Visa, MasterCard, AmEx, Discover).
- A payment authorization will be processed 72 hours before check-in to verify payment.
- If your card fails, we will attempt to contact you for an update. Failure to provide payment may result in cancellation.
- Checks and foreign currency are NOT accepted.
We are a small business and we cannot make exceptions to these policies.
- Free cancellation if canceled 72+ hours before check-in.
- Within 72 hours: Charged for the first night's stay + taxes.
- No-show policy: Charged for the first night + taxes + remaining days canceled.
- Non-refundable reservations remain non-refundable.
- Refund processing fee: $10 per transaction.
REMOTE CHECK-IN
- Check-in: 3:00 PM or later
- Within three days of arrival, guests will receive an email and text with remote check-in instructions.
- Once completed, your room number and access code will be sent at 3 PM on arrival day, allowing direct room access.
- Early check-in (if available): $50 fee.
REMOTE CHECK-OUT
- Check-out: 11:00 AM.
- Reply “Checked-out” to your check-out email or text, or inform a staff member.
- Late check-out (if available): Request through the front desk as early as possible, preferably the night before. Additional charge may apply.
ROOM PRICING & OCCUPANCY
All rates are based on room type and occupancy. A 14% tourism tax applies.
Room Type Max Guests. Max Adults. Max Children (under 12)
Two Queen Beds 4 4 3
One King Bed 3 2 2
DAMAGES & ROOM FEES
Guests are responsible for any damage, theft, or excessive mess caused by their party, including service animals. Fees apply as follows:
- Furniture, electronics, appliances, linens, or other damages: Charged at replacement cost.
- Excessive mess/extra cleaning fee: $50
- Smoking Fee: $250 + Non-refundable + removal from property
- Non-approved pet: $250 per night
100% SMOKE-FREE ROOMS
To maintain a clean and safe environment, smoking, vaping, incense, hookahs, and strong-smelling essential oils are NOT permitted in guest rooms.
- Smoking is allowed only in the designated smoking area on the front patio.
- A $250 fee applies for smoking in rooms + Non-refundable cost of stay + removal from property
PETS & SERVICE ANIMALS
We do NOT allow pets, except service animals as defined by the ADA.
- Service animal owners must sign a Service Animal Agreement.
- Emotional support animals (ESAs) do not qualify as service animals under the ADA.
- Non-approved pet fee: $250 per night + Non-refundable cost of stay + removal from property
PARKING POLICY
- Parking is free for registered guests.
- Vehicles are parked at the owner’s risk. The motel assumes no liability for theft, damage, or loss.
- Unauthorized vehicles left after check-out may be towed at the owner’s expense.
- No vehicle repairs are permitted on the premises.
QUIET HOURS (10 PM – 8 AM)
To ensure a peaceful stay for all guests:
- Keep noise levels low during quiet hours.
- Avoid loud conversations, music, or TV volumes.
- Do not congregate outside rooms.
ADA/HANDICAPPED ACCESSIBLE ROOM
We offer one ADA-compliant guest room, available by advance reservation. Please contact us directly to confirm availability.
LOST & FOUND POLICY
- We are not responsible for lost or stolen items.
- If we locate your lost item, we can ship it via USPS for a $10 handling fee + postage.
INDEMNIFICATION
We (Pine Needles Inn) are not liable for injuries, theft, or damages occurring on the property unless due to gross negligence. Guests agree to hold the business harmless from any claims unless caused solely by the motel’s negligence.
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