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The Cole provides a colorful and exclusive experience in Palm Springs, featuring 30 guest rooms, indoor cafe and lounge space, indoor/outdoor bar, a large pool and jacuzzi with outdoor showers, chaise lounges and daybeds. Our spacious event areas provides guests and locals plenty of gathering space to socialize and make your stay unforgettable.

Property Name: The Cole Hotel

Address 1: 2323 N Palm Canyon Dr

City : Palm Springs - California

Postal Code : 92262

Contact Name: Reservations

Phone: 619-282-1818


Check-In / Check-Out Policies

This property has the following check-in and check-out times and policies.

Check-In: 3:00 PM

Check-Out: 11:00 AM

Late Check-Out Hour: 1:00 PM

Late Check-out Fees: 20%

Late check out (after 11:00 AM and before 1:00 PM) may result in a fee.

Property and Cancellation Policies :
We require that you contact us 72 hours prior of your arrival date in order to cancel a reservation and receive a refund of your booking deposit. If cancelled within this 72 hour period, a penalty of the first night of room & taxes will be charged.
Terms and Conditions

  • Check-in time: 3pm - 11pm. Please contact Guest Services if you plan to arrive outside of this window
  • Check-out time: 11am
  • Minimum age is 21 to be on the property
  • Maximum occupancy for all rooms is 2 persons. All guests must be registered at the front desk     
  • Due to Covid-19, outside guests are not allowed on property and may be asked to leave by Guest Services
  • $100 Damage Deposit Hold on valid credit card at check-in
  • $25 per night resort fee assessed at check-in
  • Payment is due in full by credit or debit card only. 12.5% Palm Springs hotel tax/TOT is charged on the room rate, cleaning, and admin fees.
  • This is a non-smoking premise. Please refrain from smoking, an additional cleaning charge of $250 will be incurred if this rule is violated
  • Pool hours are 8am – 10pm (8am-9am is quiet hour by the pool, please be mindful of noise)
  • No outside food or drink, coolers, or glassware allowed in outdoor areas or at the pool.
  • The Cole Hotel allows one (1) dog with a maximum weight of 35lbs. and a fee of $100/stay
  • Please do not unplug electronics. 
  • Self-parking on-site, including ADA accessible parking 
  • Any disputes shall be directed to the front desk immediately and most importantly, prior to check-out
  • Rollaway/extra beds are not available
  • Cribs (Infant beds) are not available
  • The Cole Hotel has the right to refuse service to anyone who disregards rules and safety of other guests
  • The Cole Hotel has the right to evict guests who damage or cause unsafe actions during their stay and are denied any refunds. 
  • The Cole Hotel is not liable for any COVID-19 related illnesses. We hold true to our highest standard of cleanliness and attempts to disinfect all surfaces property-wide.
  • The Cole Hotel has security cameras throughout the property for the safety of our guests
  • All personal items should not be left unattended. The Cole Hotel is not liable for any lost or stolen items

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