Reservations
when making a reservation on line with a credit card if a deposit is not taken at time of booking it will be automatically withdrawn 45 days in advance of your arrival. 
This is actuated from the cloudbeds platform in California USA. 
Reservations are not guaranteed until  1. A credit card has been successfully authorized for 50% of the total amount of the room cost (including taxes) OR  2. A deposit has been received equal to 50% of the total reservation cost (including  taxes). 
Minimum age to rent is 19. Government Issued ID required. Minors must have a co-signer.   

Payment and Terms at Check-in, Check-out
Check-in time 3pm. Balance of reservation cost is due at  check-in. A $250 cash deposit or credit-card authorization  required at check-in to cover incidentals or damage. 
Government-issued Photo ID required at check-in.
Check-out time is 11am.  Late check out requests may be accommodated if  circumstances allow.

Visitors in rooms
Visitors are allowed in the rooms until 10:30 pm. Visitors staying overnight in the room may incur an additional cost. Guest is responsible for the actions of their  visitors while the visitor is on Hotel property.

Non Smoking and Non-Vaping Hotel
The Hotel property is a smoke-free (including medical  marijuana) and vape-free facility including rooms and balconies. An additional $250 accommodation charge per night  will be incurred when this policy is broken by the guest or any visitor to the guest and may lead to immediate eviction from the hotel without compensation. 

Traveling with Minors
Children are welcome. Maximum room occupancy applies.

Accessibility or Special Needs
Rooms 1 (Lighthouse) and Room 2 (Serenity) are wheel-chair accessible. The balconies in these rooms are NOT wheelchair accessible
Room 1 (Lighthouse) has a walk in shower, but is not truly a wheel chair accessible shower.

Location and Parking
The Hotel is located at 318 Fir street. When exiting the Ferry make a right turn on sidewalk and follow the ocean side road (Fir Street) for 1 km and the Hotel is on the right side (ocean side) of the  road.  
Free guest parking is available at the Hotel. 
Walking will take approximately 15 minutes and driving will take just over 2 minutes. Please remember that the speed limit in Alert Bay is 30 kpm.

Damages and Breakages
The guest is responsible and liable for any breakages or damages  which they or their visitors (including pets) cause to the room, its contents  or any hotel property. 

Use of Personal Information
We own our own data and we will not share your personal information without your express permission

Liability
We do not accept any liability for any damage, loss or injury to any member of your party or any vehicles or possessions.

Conduct
Behaviour that, at the hotel management's sole discretion, is abusive, threatening, dangerous, disturbing or objectionable to hotel staff or guests may result in the cancellation of your reservation and eviction from the hotel without compensation or refund.