Property Information
Hale Manna (pronounced as ha-leh ma-na) is a vacation home that aims to provide our guests a memorable experience of an environmentally friendly lifestyle in a tropical setting. It is a tranquil retreat where the magical effects of fresh air, sun, sand, sea and coastal gardens serve as a perfect setting to balance one’s mind, body and spirit, where one can connect with one’s inner harmony while being exposed to nature’s gifts from the sea. Hale Manna means “House of Good Energy”. This is a private home, but we are most happy to share it with environmentally-conscious and respectful people like you. Help us keep it that way!
Property Name: Hale Manna Coastal Gardens
Street Address: Sitio Basdako
Apt, suite, floor etc. : Brgy. Saavedra
City : Moalboal - Cebu
Postal Code : 6032
Contact Name: Hale Manna Coastal Gardens
Phone: +639171777503 +639992276031
Email: stay@halemanna.com
Amenities
- Baggage storage
- Laundry service
- Lounge
- Printer
- Swimming pool
- Welcome drink
- 24-hour security
- Air conditioning
- Beachfront
- Canoeing
- Car rental
- Cashless payment accepted
- Daily Housekeeping
- Family rooms
- First aid kits
- Garden
- Guest parking
- Hand sanitizer provided
- Massage
- Non-smoking rooms
- Outdoor furniture
- Pool / Beach towels
- Restaurant
- Smoke alarms
- Terrace
- Toilet with grab rails
- Towels changed upon request
- Water sports (non-motorized)
Check-in/Check-out Policies
This property has the following check-in and check-out times and policies:
Check-In: 3:00 PM
Check-Out: 12:00 PM
Property and Cancelation Policies :
Cancellations must be made at least 72 hours (3 days) before the check-in time and date indicated on the reservation for full refund or transfer to a new schedule of the deposit or reservation fee. A cancellation fee per night per room would be charged for cancelled bookings made less than 3 days before the check-in date. Exemptions may be discussed with Management but are made on a case-to-case basis.
Terms and Conditions
Hale Manna means “House of Good Energy”. This is a private home turned resort, and we are most happy to share it with environmentally conscious and respectful people like you. Help us keep it that way! Please take note of the following reminders and conditions.
TERMS AND CONDITIONS OF STAY
1. By continuing to confirm their reservation and then check in, guests are agreeing to abide by Hale Manna’s House Rules and policies (full list here).
2. Check in time is 3PM. Guests may arrive early with the understanding they can start using the amenities with no extra charge, but may not be able to immediately check into their rooms.
3. Check out time is 12PM (noon). Any extension of stay must be confirmed by management. A fee of P500/hour/room may be charged for late check outs, which will only be allowed if no other guests are booked in the room for the day.
4. Bringing of any of the following must be discussed with Management upon booking as they may only be allowed in specific rooms with additional fees and only with permission given prior to guest arrival:
a. Pets (please read pet policy here)
b. Items with strong aromas
c. Outside food or food for cooking (please read food and cooking policy here)
Bringing of the following is strictly prohibited:
a. Weapons such as guns, long blades, etc.
b. Cooking equipment such as personal stoves, grills, etc. Hale Manna has rooms with kitchen as well as grilling pans available for rental by guests
c. Explosives or any items that may contain articles or chemicals that may ignite or catch fire
d. Any other items that may risk the safety of other guests
5. Guest must comply with LGU requirements prior to coming to Hale Manna. This includes securing a tourist pass slip (details below) and paying the environmental user’s fee.
6. Compliance with pandemic protocols is required. Guests must continue practicing minimum public safety standards, including but not limited to:
a. Proper wearing of face masks (except while eating)
b. Regular washing and disinfection of hands
c. Social distancing
d. Agreeing to temperature checks
e. Filling up and submitting of our Health Declaration Form
Management reserves the right to refuse check in to guests who do not comply or who exhibit symptoms of illness that may pose a risk to other guests.
7. While Hale Manna takes measures to ensure the safety of all visitors, guests must also keep in mind basic safety and security measures. For example,
a. Hale Manna is not responsible for the safety of valuables left by the guests in the rooms or around the premises. Guests should not leave their belongings unattended.
b. Guests must check their rooms for any items left behind before leaving.
c. Do not engage with any strange animals such as stray dogs and cats that may enter the property.
d. Follow lifeguard warnings while snorkeling and engaging in other pool and sea activities.
e. Immediately report any safety or health concerns to Management.
8. Guests are asked to respect each other’s privacy and right to a peaceful atmosphere while visiting Hale Manna. Guests making excessive noise such as screams or shouts, loud laughter or music, aggressive behavior, and more may be asked to tone it down. They may not take photos of other guests without their explicit permission. Karaoke machines are not permitted. Management reserves the right to ask guests who do not comply to leave.
9. Guest will pay for any damages to Hale Manna property and equipment. Management retains the right to charge full rate for any items that must be replaced.
10. Guests bringing in outside visitors must clear this with Management beforehand. Visitors planning to stay may be subjected to Day Use fees and policies. All visitors must submit to temperature checks and must complete the Health Declaration Form upon arrival. For drivers, if your driver will be sleeping in your vehicle, we do not charge any fees for them. But if you would like to have an outside hut set up for overnight accommodations for your driver, the fee is P750/night/person (without towel; to add towel rental, fee is P50/towel). Hut will be set up for driver use from 6PM to 7AM since these huts are reserved for day use visitors and must be available by 8AM. Late check out will result in day use hut rental fees of P1000 to P1500 for hut.
11. Hale Manna has an eco-friendly mandate. We try to minimize our waste and promote peaceful interactions with the natural environment. Guests are expected to respect this.
12. Rooms have a maximum capacity and this must be strictly observed. A maximum of one (1) extra person per room is allowed as an add-on to your booking. For headcount purposes:
Ages 3 and below (toddlers/infants) - Free / not counted.
Ages 4-12 (kids) - Counted as "half" pax, but if there are 2 kids, they count as 1 pax. For extra kid in room past normal room capacity, rate is P500/night without breakfast. Kids enjoy 50% discount on breakfast buffet if it is available.
Ages 13 and above - Counted as 1 pax, or good as adult. For extra adult in room past the normal (published) capacity, rate is P1000/night without breakfast, whether the extra pax will be on bed sharing or floor mattress. To add breakfast, rate is P390/pax if breakfast buffet is available; if it's not available, set breakfast is P325/pax. Management reserves the right to impose penalties for room overcapacity.
Ages 3 and below (toddlers/infants) - Free / not counted.
Ages 4-12 (kids) - Counted as "half" pax, but if there are 2 kids, they count as 1 pax. For extra kid in room past normal room capacity, rate is P500/night without breakfast. Kids enjoy 50% discount on breakfast buffet if it is available.
Ages 13 and above - Counted as 1 pax, or good as adult. For extra adult in room past the normal (published) capacity, rate is P1000/night without breakfast, whether the extra pax will be on bed sharing or floor mattress. To add breakfast, rate is P390/pax if breakfast buffet is available; if it's not available, set breakfast is P325/pax. Management reserves the right to impose penalties for room overcapacity.
13. Cancellations must be made at least 72 hours (3 days) before the check-in time and date indicated on the reservation for full refund or transfer to a new schedule of the deposit or reservation fee. A cancellation fee per night per room would be charged for cancelled bookings made less than 3 days before the check-in date. Exemptions may be discussed with Management but are made on a case-to-case basis.
MOALBOAL TOURISM PASS
At this time, all tourists (meaning guests who are not Moalboal residents) are required to pay an environmental user's fee (EUF) of P25/person, although this fee can be waved for small children, seniors, or PWDs.
Please proceed to the barangay checkpoint beside the gym in Basdako, Saavedra, Moalboal, on the way to Hale Manna. Make sure to stop at this checkpoint to pay the EUF and get your pass slip from the tourism officer before proceeding to the resort. (Previously, guests were required to stop at the tourism office in town to register before proceeding to the checkpoint, but this is no longer a requirement, although it may be recommended for big groups.)
Specific questions about tourist requirements should be directed to the Moalboal Tourism Office, which can be reached at Facebook.com/MoalboalTourism or +63 32 474 8323
Get Google Map directions to the tourism office at https://bit.ly/directionstomoalboaltourism
CONFIRMED RESERVATIONS
Hale Manna requires that guests confirm their reservations by making a deposit of PHP 2,000 per room per night, which will be deducted from their final bill.
Guests bringing pets are required to pay a nonrefundable pet fee of PHP 950/pet as well as make a returnable security deposit of PHP 2,000/pet per stay, which must be paid before or upon arrival. The deposit will be returned or deducted from your final bill upon check out after our staff have confirmed that your pet has not caused any damage to the room or other areas of the resort, and they did not have to do any extra cleaning due to the presence of your pet. Please read our Pet Policy here for more details.
Guests bringing pets are required to pay a nonrefundable pet fee of PHP 950/pet as well as make a returnable security deposit of PHP 2,000/pet per stay, which must be paid before or upon arrival. The deposit will be returned or deducted from your final bill upon check out after our staff have confirmed that your pet has not caused any damage to the room or other areas of the resort, and they did not have to do any extra cleaning due to the presence of your pet. Please read our Pet Policy here for more details.
Guests may pay the reservation fee by depositing or transferring funds through Hale Manna’s official bank accounts or GCash account. Arrangements can also be made for online payment. The balance may be settled beforehand or onsite via cash, GCash payment, bank transfer, credit/debit cards via terminal, or online payment via PayMongo/HitPay.
The deposit or reservation fee must be paid within 72 hours (3 days) of booking for reservations with check in dates at least 1 week in the future. Earlier deposit deadlines may be arranged for bookings with more immediate check-in dates. Extensions may be given on a case-to-case basis and must be discussed with Management. Otherwise, reservations whose deposit deadlines have lapsed may be subject to automatic cancellation.
OTHER CONCERNS
Immediately inform management about any problems /issues/concerns regarding your stay, including a change in headcount or schedule. Management reserves the right to deny entry and/or continued stay to guests when deemed necessary. Management also reserves the right to apply charges and fees to guests for lost and/or damaged properties/equipment.
You may also want to check out our Frequently Asked Questions (FAQs) and full provisions of our House Rules here.
For more issues or concerns, please feel free to contact Hale Manna via email at stay@halemanna.com or Facebook at m.me/halemanna. You may also call Management and Reservations at +63 917 177 7503 or +63 999 227 6031 or for speedier onsite concerns, restaurant orders, or more, please call Reception at +63 920 958 1552.
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