Eleven is a comfortable motel style accommodation located perfectly between the Daylesford and Hepburn town centres, a short drive to either will find no shortage of cafes, day spas, producers and retail shopping.
The rooms at Eleven at are designed for short term stays with queen bedding, ensuite bathrooms and small kitchenette space with basic supplies provided.
Our host The Royal Daylesford Hotel is a 2 minute drive and the team would be most pleased to have you join them in the public bar, bistro or a la carte dining areas.
Property Name: Eleven
Street Address: 11 Hepburn Rd
City : Daylesford - Victoria
Postal Code : 3460
Contact Name: Reservations
Phone:
53482205
Email:
admin@tdrh.com.au
Check-in/Check-out Policies
This property has the following check-in and check-out times and policies:
Check-In:
3:00 PM
Check-Out:
10:00 AM
Late Check-out Hour:
12:00 PM
Late Check-out Fees: $25.00
Late check-out (after 10:00 AM and before 12:00 PM) may result in a fee.
Property and Cancelation Policies :
CANCELLATION POLICIES
- Reservations may be amended or cancelled up to 14 days prior to your scheduled date of arrival at the property without penalty.
- Any cancellations within 14 days prior to arrival including those due to illness or required to isolate are not eligible for refund unless the original dates of the reservation can be rebooked. A partial refund to the value collected from new reservations minus a $50 administration fee will be issued within 7 working days to the original payment method used at the time of booking.
- All cancellation or change of date requests must be made via email to admin@tdrh.com.au and approved by hotel management, where automatic cancellation via software and online channels is not available.
- Please note if your reservation is not prepaid within 14 days of arrival it will be cancelled if we are unable to contact you and arrange payment within 24 hours.
- If a booking is cancelled or approved for amendment within 14 days or the scheduled arrival date the full reservation amount is due at the time of cancellation or prior to confirming changes to the reservation.
- In the event of Victorian government imposed lockdown reservations will be automatically cancelled and issued with a voucher to the amount of the reservation to be used for future stay. Vouchers are valid for the total dollar amount but are not reflective of the room type or days of stay.
- If a Victorian lockdown is not in affect however other government imposed travel restrictions such as border closures affect a guest reservation, guests will be required to contact us to confirm a cancellation and a voucher will be issued for a return stay.
Terms and Conditions
IMPORTANT INFORMATION
- Check-in time is from at our host premises The Royal Daylesford Hotel at 27 Vincent Street, Daylesford between 3 pm until 9.30pm. Check in outside of these times may not be available, please advise our team via email or phone if you will be arriving late as contactless key pickup may be required.
- Previously purchased packages through Third Parties (Groupon etc) and including gift vouchers will not be honoured if no voucher is presented or details cannot be verified. Guests will need to present the voucher for validation upon arrival or confirm validation following booking if not confirmed with team prior to check in. If no verification can be confirmed the full amount of the standard booking total will apply prior to check in.
- No refunds will be given for any pre-purchased vouchers or inclusions that are not used during the stay.
- Smoking is permitted only on the balcony or verandah areas of the premises. If additional cleaning of the room is required due to smoking inside the room an additional charge of $150.00 with be processed post check-out to the payment method used at the time of reservation.
PRICING- The prices are shown are per room per night and in Australian Dollars ($AUD) and are inclusive of all taxes for the numbers of persons and dates selected, unless otherwise indicated.
- All room rates include basic housekeeping, however if guests require fresh linens or beds to be made a request must be made to accommodation staff prior to 10am on the day the service is required and incur additional fees to be advised upon request.
- No substitutions, amendments or price matching is applicable after booking has been confirmed.
- All guests under the age of 18 must be accompanied by a parent/guardian or an individual over the age of 18. The property has the right to refuse any booking when the legal parent/guardian over 18 cannot produce current photo ID.
- Quotes and reservations are subject to availability and actual pricing at the time of booking. Any verbal quote given is an estimate only of the price, which will be subject to written advice on confirmation of the reservation.
RATE CHECK 
RATE CHECK