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Whether you're searching for the perfect corporate retreat location, a mountaintop wedding or bringing the extended family together for a reunion,  Whitecap Mountains Resort is your answer, offering year-round family recreation, lodging, and down-home hospitality in Northern Wisconsin.
During the Winter months you can discover three mountains with forty-three trails for every ability, spread over a vast 400 acres within the ancient Penokee Mountains. Experience an abundance of lake effect snow, meticulously groomed trails, along with incredibly helpful staff that will make your trip here unforgettable.
Throughout Summer and Fall, whether your looking for your calm up North or a day full of activities, you will find it all at Whitecap Mountains Resort. Enter Promo Code "Summer" Here at the resort you can enjoy golf, disc golf, mountain biking, swimming, fishing, boating, kayaking, paddle boats, and hiking.  Within a short drive you can spend the day at  Lake Superior, view waterfalls, enjoy kayak tours, boat trips to the Apostle Islands, or check out local festivals. We are located close to the ATV/Snowmobile Trails! Book your stay with us today!

Property Name: Whitecap Mountains Resort

Address 1: 9106 W County Rd E

City : Upson - Wisconsin

Postal Code : 54565

Phone: 1-715-561-2227

Email: reservations@whitecapresort.com

  • ATM on site
  • Elevator
  • Gift shop
  • Lounge
  • Meeting rooms
  • Photocopying services
  • Swimming pool
  • Hot tub
  • Restaurant/Bar
  • Golf Course
  • Ice Machine
  • WiFi

Check-in/Check-out Policies

This property has the following check-in and check-out times and policies:

Check-In: 4:00 PM

Check-Out: 11:00 AM

Late Check-out Hour: 2:00 PM

Late Check-out Fees: $75.00

Late check-out (after 11:00 AM and before 2:00 PM) may result in a fee.

Property and Cancellation Policies :
If Cancelled
30 or more days  before arrival date - 100% refund minus $25 Per Unit Bookkeeping Fee
15-30 days before arrival date - 50% refund
0-14 days before arrival date - NO deposit refund 


Transfer Policy
Once you are within 14 days of your arrival date, your deposit cannot be transferred to any other unit.

Re-booking Option
If you have canceled at least 15 days before your arrival date, you may use the one (1) time only re-booking option. This allows you to use your entire deposit amount to rebook your reservation within a one year time limit. There are no monetary refunds with this option.

Terms and Conditions

3.5 Percent non-refundable credit card fee.
Christmas week 12/25-1/1 (3) Three night Minimum for Hotel
MLK Weekend 1/14-1/16 (3) Three night Minimum for Hotel
Presidents Weekend 2/15-2/18  (3) Three night Minimum for Hotel

Early Check in/Late check out Policies

Please check with reservation desk for availability:

EARLY CHECK IN (before 4PM) may be available, dependent on guest capacity; holidays are unlikely. $75 charge + tax.

LATE CHECK OUT (after 11AM up to 1PM)- Late Check Out may be available. If guest doesn’t request a Late Check the night prior, a $75 charge will be charged to the card on file..

For your health, no outside food or beverages are permitted in our public areas. 

Pets are allowed in the Hotel.
There is a $25 +tax fee/per pet. Pets are only allowed in Double Queen Standard rooms.
The pet policy contract is to be filled out and approved prior to arrival.
Current Pet Immunization Records are requested upon Check In.
Rates subject to change without notice. Please call to verify.
We reserve the right to move guests to a comparable unit.

DAMAGE AND/OR THEFT OF HOTEL PROPERTY: You are liable for any damage caused (whether by the deliberant, negligence, or reckless act to the room (s), hotel’s premises or property caused by you or any person in your party whether or not staying at the hotel during your stay. Whitecap Resort reserves the right to retain your credit card and/or debit card details as presented at registration and charge the credit /debit card in such amounts as it shall in its sole discretion deem necessary to compensate or make good the cost or expenses incurred or suffered by Whitecap resort as a result of the aforesaid. Should this damage come to light after the guest has departed, we reserve the right and you hereby authorize us to charge your credit or debit card for any damage incurred to your room or the Hotel property during your stay, including and without limitation for all property damage, missing or damaged items, smoking fee, cleaning fee, guest compensation, etc. We will make every effort to rectify any damage internally prior to contracting specialist to make the repairs, and therefore will make every effort to keep any costs that the guest would incur to a minimum.

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