Welcome to VELEA at Rose Apple Square, where privacy meets exceptional service.
Explore our collection of 40 fully-furnished suites, with a dedicated 24/7 concierge
catering to your every need. Just a short walk from Pub Street and downtown Siem
Reap’s lively dining and entertainment district, immerse yourself in the city’s vibrant
offerings while enjoying a seamless and luxurious experience.
VELEA at Rose Apple Square is the perfect venue for short-term or
long-term stay right in the heart of beautiful Siem Reap. Our beautiful and well-appointed
rooms come with a generous balcony space for urban gardening or simply a glass
of wine at sunset. An easy-access gym and pool, tree-lined courtyard, and
coffee shop are just some of the perks to make our residents feel right at home.
Property Name: Velea at Rose Apple Square
Street Address: Rose Apple Road, Svay Dangkum Village, Svay Dangkum Commune
City : Siem Reap
Postal Code : 17252
Contact Name: Velea Rose Apple Square
Phone: 011 881 115
Amenities
- Baggage storage
- Concierge
- Elevator
- Fitness center
- Foreign currency exchange
- Swimming pool
- 24-hour check-in
- 24-hour front desk
- 24-hour security
- Access to healthcare professionals
- Accessible Parking
- Air conditioning
- All rooms disinfected daily
- Bar
- Beach chairs / loungers
- Beach Umbrellas
- Bicycle rental
- Bike tours
- Boating
- Bottled water
- Cashless payment accepted
- CCTV in common areas
- Common areas disinfected daily
- Contactless check-in / check-out
- Cooking class
- Cycling
- Daily Housekeeping
- Express check-in / check-out
- Exterior corridor
- Fire extinguishers
- First aid kits
- Garden
- Guest parking
- Hand sanitizer provided
- Hygiene certification
- Internet
- Invoices
- Linens, towels, laundry washed per local authority guidelines
- Local safety protocols followed
- Non-smoking rooms
- Outdoor play equipment
- Picnic area
- Playground
- Private check-in / check-out
- Property cleaned by professional cleaning companies
- Property has wheelchair access
- Refillable water stations
- Restaurant
- Safety deposit box
- Security alarm
- Smoke alarms
- Smoke-free property
- Taxi service
- Terrace
- Ticketing service
- Toilet with grab rails
- Tour Assistance
- Tours
- Yoga
Check-in/Check-out Policies
This property has the following check-in and check-out times and policies:
Check-In: 2:00 PM
Check-Out: 12:00 PM
Terms and Conditions
HouseRules and Management Policies In Order tomake your stay as pleasant as possible, the Property Management requests yourco-operation in observing the following as an agreement between the Guest and VELEAat Rose Apple Square under which rooms are permitted to be used by theguest(s): 1. TariffThe room rate includes lodging and Tax (VAT). Chargeablemeals are served at Kaifun Restaurant. 2. Settlement ofBillsAll bills must be signed personally for servicesrendered. Bills shall be settled at check-out. 3.Check-in Check-in time is 14:00 hours. Rooms not occupiedby 24:00 hours will be seen as No-Show. Guest registration forms must be signedon arrivals. Please present your ID card or Passport upon Check-in. Uponarrival, all guests must provide a guarantee of payment for his/her stay at theFront Office. 4. PersonalData UseThe Guest agrees and consents that VELEA at RoseApple Square may process (photocopy/scan) his/her personal documents in orderto register him/her as a guest of the Hotel. 5. DepartureCheck out time is 12:00 hours. Please inform theFront Office if you wish to retain your room beyond this time. Extension willbe given depending on availability. If the room is available, normal tariffwill be charged. On failure of the Guest to vacate the room on expiry, theHotel Management shall have the right to remove the Guest and his/herbelongings from the room occupied by the Guest. 6. Day UseDay use of rooms is between 10:00 and 18:00hours. Maximum duration of stay is 8 hours. A tariff in the amount of 70% ofthe applicable room rate applies. 7.Housekeeping ServiceRoom cleaning shall be performed from 08:00 -15:00 hours. If the Guest requires a specific time for room cleaning, pleasemake arrangements at the Front Office. 8. “Do not Disturb“signAll of our rooms are provided with the “Do not Disturb“sign. By placing the sign on the door knop on the outer side of the room doorwhich signals to the Hotel personnel not to disturb the Guest at any time. Whenthe “Do not Disturb” sign is on, your room shall not be cleaned, however Frontof Office should be contacted once room cleaning is required. 9. LuggageStorageSubject to availability of the storage space, theGuest can store his/her luggage in the luggage room at the Guest's sole risk asto loss or damage from any cause. This service is only available for the sameday collection. 10. Guest'sBelongingsGuests are given a key card for access door and akey for the main upon registration and are particularly requested to lock thedoor of their rooms when going out or going to bed. For the convenience ofguests, safes are provided in the room to store any valuables. Guests arekindly requested to deposit all their valuables in the in-room safe or safetydeposit box.VELEA at Rose Apple Square Hotel will not in anyway whatsoever be responsible for any loss/or damage to the Guest's belongingsfrom either the Hotel room or safe or any other part of the Hotel for any causewhatsoever, including theft. 11. PetsPet is not permitted at VELEA at Rose AppleSquare. 12. VisitorsGuests may have visitors in their rooms whichmust be registered at the Front Office. Visits are allowed until 22:00 hours.In case of extended visits after 22:00 hours, additional charge is applicableat 50% of the nightly rate. 13. HazardousGoodsWeapons, explosives, inflammable objects andmaterials or other dangerous chemicals or goods of hazardous nature arestrictly prohibited on the Hotel premises.The Guest shall be solely liable and responsibleto VELEA at Rose Apple Square, other guests, invitees, visitors, and personnelfor all loss financial or otherwise and damage that may be caused by sucharticles or as a result of the Guest’s own negligence and non-observance ofsuch rules and instructions. 14. SmokingSmoking is prohibited inside the roomand within all indoor areas of the Property. 15. Fire AlarmIn case of fire alarm, please use the staircase. 16. Damage toPropertyGuests will be held responsible for any loss ordamage to Rose Apple Square property caused by themselves, their guests or anyperson for whom they are responsible.In case of damage caused to the Hotel by theGuest, the Guest is due to cover the cost of all damage caused to the Hotel.
17. Guest ComplaintsGuests shall address all their complaints at theFront Office located on the ground level. 18. HotelManagement's RightsIt is agreed that the Guest will conducthim/herself in a respectable manner, not to provide any disturbances to otherguests, and will not cause any nuisance or annoyance within the Propertypremises. Incase of breach of Property Rules and Management Policies by the Guest, the PropertyManagement has the right to request any guest to vacate his/her room or otherareas of the Property forthwith, without previous notice and without assigningany reason whatsoever, and the Guest shall be bound to vacate when requested todo so. In case of the default, the Management has the right to remove luggageand belongings from the room occupied by the Guest. 19. Governmentrules and regulations and application of lawsGuests are requested to observe, abide by,confirm to and be bound by all applicable acts and laws and Government rulesand regulations of the Kingdom of Cambodia.The Hotel Management reserves the right to addto, or alter or amend any of the above Terms, Conditions and Rules.
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