No! we're not your 'dream luxury vacation get-away' hostel because dreams aren't real, luxury is overrated and we don't believe in getting away. We believe in diving in deep, putting you in the thick of things, cluing you in on all the hidden networks. We want you to make memories and new friends, at least 52 new ones. We want you to get your teeth into the meatiest, juiciest bits of Mumbai, and not feel like you've been thrown scraps. We'll help you leave satisfied and with a part of Mumbai safely embedded in your soul. We are Horn Ok Please a backpacker’s hostel in Mumbai for travellers, not tourists! If you're looking for a place to kick back and chill, or if you want to party your rocks off, this is it! This hostel was started up with the intention of creating a community-oriented, safe space for travellers to ease some of the stress and loneliness that journeying through a strange land can inspire.
Property Name: Horn Ok Please Hostel
Address 1: 22 Dmonte St
Address 2 : Bandra West
City : Mumbai - Maharashtra
Postal Code : 400050
Contact Name: Rishab Maskara
Phone: +91 9985544000
- Baggage storage
- Foreign currency exchange
- Laundry service
- Photo copying service
- Safe deposit boxes at front desk
Check-In / Check-Out Policies
This property has the following check-in and check-out times and policies.
Check-In: 1:00 PM
Check-Out: 11:00 AM
Property and Cancellation Policies :
1. The Customer may cancel the Booking without charge if notice is given to HOP Hostels LLP at least 48 hours prior to 1400hours (local time) on the Arrival Date. In which case HOP Hostels LLP will refund to the Customer all sums paid by the Customer in advance.
2. Where the Customer has been offered a discounted rate on condition that the Booking becomes non-refundable upon cancellation then provided the Customer has been informed of such Condition, in the event of cancellation of the Booking, all Charges applicable to that Booking remain payable in full.
3. Where the Customer fails to give sufficient notice of cancellation as per clause 1 or fails to arrive (no show) at the Hostel, the entire Booking will be deemed cancelled and the Customer must pay the Hostel an amount equivalent to the Charges applicable to the first’ night’s stay at theHostel.
4. HOP Hostels LLP may at any time cancel a Booking if the Hostel becomes unavailable due to circumstances outside HOP Hostels LLP’s control in which case HOP Hostels LLP will pay the Customer a full refund of any Charges received by HOP Hostels LLP(this does not include commission of booking agents whether online or in real world).
5. HOP Hostels LLP may at any time cancel the Booking if the payment details provided by the Customer are invalid and the Customer fails to provide alternative valid details.
Terms and Conditions
TERMS AND CONDITIONSThese Terms and Conditions (Conditions) set out thebasis on which HOP Hostels LLP (as defined below) will provide accommodationand other products and services at its hostels to Customers (as defined below)and Guests (as defined below). By making a Booking (as defined below) theCustomer agrees to comply with these Conditions.
1. INTERPRETATIONIn these Terms and Conditions, unless the contextotherwise requires, the following expressions have the following meanings:
"Arrival Date" means the date on which the Customer’s stay at the hostel is due to commence, as per the Booking Details
"Booking" means the reservation by the Customer of accommodation andany other products and services detailed in the Booking which is accepted byHOP Hostels LLP
“Booking Details” means the details of the Booking including the number ofGuests, the number of beds required, the duration of the Guests’ stay at theHostel and any other products and/or services to be included in the Booking
“Charges” means the charges payable by the Customer in connection with theBooking
“Contract” means the contract between the Customer and HOP Hostels LLP inrelation to the Booking
“Customer” means person who makes the Booking
“Guests” means the Customer and any third parties they invite to the Hostel inconnection with the Booking
“Hostel” means the hostel owned or operated by HOP Hostels LLP the location ofwhich is specified in the Booking
2.1 Customers can request Bookings via HOPHostels LLP’s website or by contacting HOP Hostels LLP’s staff at the Hostel or through one of the various OTAs where HOP Hostels LLP has its presence.
2.2 When requesting Bookings, Customers will be required to provideidentification information including, but not limited to, their name, address,contact telephone number and email address.
2.3 No request for a Booking should be deemed to be accepted unlessand until HOP Hostels LLP confirms its acceptance and provides a bookingreference, at which point the Contract will come into existence.
2.4 HOP Hostels LLP will accommodate any request from the Customerto change the Booking Details but any request to change the dates or length ofstay or add products and/or services will be subject to availability and theCustomer paying for such increased length of stay and/or products and/orservices at HOP Hostels LLP’s standard rates from time to time.
2.5 When booking beds in a shared room, HOP Hostels LLP willattempt to put people on the same booking in the same room, however this cannotbe guaranteed and it is subject to availability.
3. FEES AND PAYMENT
3.1 The Charges will be as quoted by HOP HostelsLLP to the Customer upon the Customer’s request for a Booking.
3.2 Unless otherwise agreed by HOP Hostels LLP, the Charges onlycover the provision of accommodation at the Hostel and the Customer may incuradditional charges including, without limitation, charges for meals, activities,consumables, etc. (the “Additional Charges”).
3.3 Customers will be informed of the amount of the AdditionalCharges before they are incurred.
3.4 Bookings will be subject to the Customer:
Making payment of the Charges in full in advance or, at HOP Hostels LLP’soption, paying a booking fee and/or deposit; and providing valid Debit orCredit Card details via which payment of the Charges or the balance of theCharges (as the case may be) and any Additional Charges can be taken at checkin at the hostel or at the time of booking.
3.5 If not prepaid in full at time of booking the balance of theCharges must be paid by the Customer immediately on checking in at the Hostel.Any Additional Charges must be paid either as they are incurred or, at HOPHostels LLP’s option, upon the Customer checking out at the Hostel.
4.1 The Customer may cancel the Booking withoutcharge if notice is given to HOP Hostels LLP at least 72 hours prior to 1400hours (local time) on the Arrival Date. In which case HOP Hostels LLP willrefund to the Customer all sums paid by the Customer in advance.
4.2 Where the Customer has been offered a discounted rate oncondition that the Booking becomes non-refundable upon cancellation then,provided the Customer has been informed of such Condition, in the event ofcancellation of the Booking, all Charges applicable to that Booking remainpayable in full.
4.3 Where the Customer fails to give sufficient notice of cancellation as per clause 4.1 or fails to arrive (no show) at the Hostel, the entire Booking will be deemed cancelled and the Customer must pay the Hostel an amount equivalent to the Charges applicable to the first’ night’s stay at theHostel.
4.4 HOP Hostels LLP may at any time cancel a Booking if the Hostelbecomes unavailable due to circumstances outside HOP Hostels LLP’s control inwhich case HOP Hostels LLP will pay the Customer a full refund of any Charges receivedby HOP Hostels LLP(this does not include commission of booking agents whetheronline or in real world).
4.5 HOP Hostels LLP may at any timecancel the Booking if the payment details provided by the Customer are invalidand the Customer fails to provide alternative valid details.
5. CHECK IN AND CHECK OUT
5.1 Check-in time at the Hostel booked is from 1230hrs (local time).
5.2 Check-out time at the Hostel booked is 1100 hrs(local time).
5.3 Early Check in and Late check out times may be possible by prior arrangement with an additional charge and subject to availability. (In the absence of such prior arrangement, failure to checkout by 1200 hrs may result in the Customer being charged for an additional night’s accommodation at the standard applicable rate for that date.
5.4 Luggage storage service if availedis not counted as late checkout and does not allow the guest to access therooms. Guest is however allowed to access the common areas of the hostel duringthat time. The time for which luggage can be stored has to be pre discussedwith hostel staff.
6. HOSTEL RULES
6.1 Valid photo identification in the form of aDriver License, Adhaar Card or Passport is required at the time of check-in.Passport along with valid visa is mandatory for non-citizens of India.
6.2 Customers are required to conduct themselves and ensure thattheir Guests conduct themselves in a reasonable and responsible manner at theHostel and must not act in any way, which may disturb other guests. Failure toadhere to this requirement may result in Guests being asked to leave the Hostelin which event all Charges and Additional Charges shall become immediatelypayable by the Guest if not already paid and no refund will be made foreviction.
6.3 Smoking is not permitted inside the Hostel premises and willincur a hefty fine if any guest is found smoking in the hostel premises.
6.4 The Customer will be responsible for any loss or damage causedat the Hostel by the Guest. The Guest may be liable for HOP Hostels LLP’sreasonable cost of repairing, cleaning or replacing any property of HOP HostelsLLP, which is damaged, soiled or lost by a Guest.
6.5 No animals are allowed in the Hostel.
6.6 HOP Hostels LLP does not accept bookings made by those underthe age of 18. Failure to adhere to this rule will result in automaticCancellation with no refund given.
6.7 If a customer loses a key they willhave to pay a fine of Rs. 500.
6.8 Any type of open fire will result in a fine equivalent to the damage caused to people and property in the hostel premises.
7. FOOD AND DRINK
7.1 Unless otherwise agreed by HOP Hostels LLP,the Charges do not include any food or drink.
8. HOP HOSTELS LLP’S LIABILITY
8.1 Nothing in these Conditions purports to limitor exclude the HOP Hostels LLP’s liability for:
(a) death or personal injury caused by the negligence of HOP Hostels LLP, itsemployees, subcontractors or agents;
(b) fraud or fraudulent misrepresentation; or
(c) any other matter for which it would be illegal for the Hostel to limit orexclude its liability.
8.2 If HOP Hostels LLP breaches these Conditions or is negligent, it is responsible for the loss of damage suffered by the Customer that is aforeseeable result of the breach of negligence but are not responsible for anyloss or damage that is not foreseeable. Loss or damage is foreseeable if they were an obvious consequence of HOP Hostels LLP’s breach of these Conditions or if they were contemplated by HOP Hostels LLP and the Customer when they entered into the Contract.
8.3 The Customer agrees that HOP Hostels LLP is only supplying itsfacilities, products and services to the Customer for private use and have noliability to the Customer for any loss of profit, loss of business, businessinterruption or loss of business opportunity.
9. PERSONAL DATA
9.1 The Customer herby consents to HOP Hostels LLP collecting of the Customers personal data such as name, surname, email address, contact number, address.
10.1 HOP Hostels LLP will not be liable to the Customer for any failure to perform or delaying in performing its obligations where such failure or delay is due to an event outside HOP Hostels LLP’s control(including without limitation, extreme adverse weather, industrial action or natural disaster). If such an event prevents HOP Hostels LLP from fulfilling the Booking, either party may cancel the Contract.
10.2 HOP Hostels LLP may, from time to time, change theseConditions without notice. However, the version of these Conditions in force atthe time of the Booking will continue to apply to the Contract. Customers areadvised to check HOP Hostels LLP’s website for the latest version of theseConditions before making a Booking.
10.3 No person who is not a party to the Contract will have anyrights in connection with it.