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Property Information

Property Name: Time Capsule Retreat

Street Address: EB 4 Belakang Sekolah Menengah Sungai Lembing,

City : Pahang - Pahang

Postal Code : 26200

Contact Name: Tan Siow Lan

Phone: 0139638888

Email: timecapsuleretreat@gmail.com

Amenities
  • Air conditioning
  • Internet

Check-in/Check-out Policies

This property has the following check-in and check-out times and policies:

Check-In: 2:00 PM

Check-Out: 12:00 PM

Terms and Conditions

1. Bookings and Payments

  • All bookings must be paid in full at the time of reservation to secure your booking. Unpaid or partially paid bookings will not be confirmed and may be released to other potential guests.
  • Payment details, including accepted payment methods, will be provided at the time of booking. All payments must be made in the agreed-upon format and within the specified timeframe to guarantee your reservation.

2. Cancellations and Refunds

  • Cancellations made more than 14 days before the scheduled arrival date will receive a full refund of any payments made.
  • Cancellations made within 14 days of the scheduled arrival date may incur a cancellation fee. No-shows or last-minute cancellations may forfeit any pre-paid fees.
  • Time Capsule Retreat reserves the right to cancel bookings under unforeseen circumstances, in which case a full refund will be provided.

3. Liability and Damages

  • Guests are responsible for any damages caused to the property or its contents during their stay. Repair or replacement costs will be charged accordingly.
  • Time Capsule Retreat will not be liable for any injury, loss, or damage to guests or their belongings, except where directly caused by our negligence. We encourage all guests to secure their belongings and take necessary precautions.

4. Privacy Policy

  • We value your privacy and are committed to protecting your personal information. By providing your personal information to us, you agree that we may collect, store, and use this information to facilitate your booking and improve our services.
  • We may also use your information to send important updates regarding your stay, service improvements, and other necessary information regarding Time Capsule Retreat.

5. Marketing Communications

  • By making a booking or otherwise interacting with Time Capsule Retreat, you consent to receive marketing communications from us via email, WhatsApp, or other communication channels. These communications may include information about upcoming promotions, exclusive offers, new services, and events related to Time Capsule Retreat.
  • If you prefer not to receive marketing communications, you may opt out at any time by clicking the unsubscribe link provided in our emails or by notifying us directly via email or WhatsApp. Please note that even if you opt out, we may still send you non-promotional communications relevant to your booking or account.

6. House Rules

  • We ask that guests respect our property, staff, and other guests by adhering to our house rules, which include noise limitations, occupancy limits, and other specific guidelines shared upon arrival. Non-compliance may result in the termination of your stay without a refund.

7. Changes to Terms and Conditions

  • Time Capsule Retreat reserves the right to amend these Terms and Conditions at any time without prior notice. Any changes will be communicated on our website and will apply to new and existing bookings as applicable.

8. Governing Law

  • These Terms and Conditions are governed by the laws of [applicable jurisdiction], and any disputes arising from them will be subject to the exclusive jurisdiction of the courts in that jurisdiction.

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