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The idea is simple - at The MadHouse we will give you much more than just a bed to sleep in, we will give you an unforgettable hostel experience and memories to last a lifetime! What makes us different to other hostels? At The MadHouse, we work hard to create an inclusive social environment that gives backpackers a sense of home and family. Our bright and sunny kitchen provides the perfect setting for meeting fellow travelers over afternoon beer-pong sessions or hostel family dinners. Daily activities led by our staff include anything from trips to the beer gardens, to ice hockey games, to mad nights out. Set up like a big house shared with 40 of your newest best friends, highlights include a comfy TV lounge full of bean bags and sofas where laziness is encouraged and free use of computers and WIFI throughout all rooms. The entire hostel was custom painted by two renowned graffiti artists from Montreal, Pito and Guko, meaning that you could lose yourself in one of our unique and spacious dorm rooms.


Property Name: Madhouse s.r.o.

Street Address: Spalena 39

City : Prague 1 - Praha

Postal Code : 110 00

Phone: +420 222 240 009

Email: info@themadhouseprague.com

Amenities
  • Baggage storage
  • Laundry service
  • Lounge

Check-in/Check-out Policies

This property has the following check-in and check-out times and policies:

Check-In: 15:00

Check-Out: 12:00

Property and Cancelation Policies :

CANCELLATION AND NO SHOW FEES:

When you book in, you will be a charged a non-refundable deposit equal to the first night of your stay. This deposit will not be refunded if you need to cancel your booking at a later date but it can be transferred to future reservation if you cancel more than 72 hours in advance of your arrival.  If you need to cancel your booking, please give us as much notice as possible. If you cancel on the same day you are meant to arrive, or you are a no-show, you will be charged an additional no-show fee equal to the second night of your booking. If you cancel part of your booking within 72 hours of that date, we reserve the right to charge a late cancellation fee equal to one night of your stay.


WEBSITE BOOKING FLEXIBLE NON-REFUNDABLE DEPOSIT POLICY


All deposits for bookings made through our website are non-refundable, however if you make a booking and you need to cancel or change dates, please email us directly more than 72 hours before your arrival date and you will be able to use the deposit toward a future booking during a period of up to 1 year from the beginning of your original reservation. If you cancel within 72 hours of your arrival date, the deposit will be lost and will not be refundable or transferable..


SPECIAL PREPAYMENT AND CANCELLATION POLICY – NEW YEAR’S EVE 2024

This applies to all bookings including the nights of December 26th, 2023 until January 1st, 2024. We will pre-charge client's credit card for the entire amount of reservation 14 days before your arrival date. If the reservation cannot be pre-charged in full, it cannot be guaranteed by the hostel and will be cancelled. Bookings for those dates can be cancelled or modified free of charge only if you contact us directly at least 15 days before arrival. If cancelled later, a late cancellation fee will be applied by the hostel up to the full cost of reservation. In case of a no show, we will charge a cancellation fee in the amount of the whole reservation and your reservation will be cancelled.

Terms and Conditions

Data Storage and Privacy Policies -

When you make a booking with us, you are agreeing to our data storage and privacy policies found here and here.

Group Policy – Maximum 4 people


We are ideally suited to solo travelers or small groups who wish to mingle and meet people. Therefore, WE DO NOT accept bookings of groups larger than 4 people. If you choose to make a booking for your group, we reserve the right to cancel your booking without a refund of your deposit. This policy also applies to multiple bookings under different names for the same group. If you arrive at the hostel in violation of our group policy, we have the right to cancel your booking on the spot without refund of your deposit as well as charging additional cancellation fees.

If you are looking to make a booking of more than 6 people, please email us directly with information about your group and we can discuss the possibility of making an exception.

Age Restriction

Our age limit is 18-45 years old. If you are outside of this age range, we have the right to cancel your booking without a refund of your deposit and charge the first two nights of your booking.

Advance Deposit

To confirm your reservation, we will take a non-refundable deposit equal to the first night’s accommodation and city tax (50 CZK per person). You will be sent a confirmation email as soon as we have successfully charged your credit card. This process usually takes up to 24 hours.


Prague City Tax
 

50 CZK per person per night extra for city taxes will be charged upon arrival.

 
Reception Hours

Our reception hours are from 08:30 to 00:00. We may be able to accommodate late check-ins after midnight but only if you contact us in advance. 


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